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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,942 reviews
  • Rated 5 out of 5 stars

    Best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently the best phone out there right now. Beats the iPhone hands down. Nice being able to use Dex dock to remote desktop and use full on Windows without having to worry about carrying my laptop.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Htx08, we appreciate the kind words. Thank you for choosing Samsung! ^Ash Samsung

  • Rated 5 out of 5 stars

    Elegant phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone with top specs, the massive battery, and internal storage are a great addition from the Note8. Also, the S Pen doubles as a wireless remote for taking long-distance selfies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent android device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stereo sound and more features of the s pen. deep ocean blue and metal finish makes the phone look awesome. minor upgrade that makes such a big difference. one of the best android phones available currently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had just about every phone flagship that's on the market and have reviewed them all even the the mate 20 and iPhones. No phone out there can really compete go with the note you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone to buy. No issues since I bought it. Good camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Feature, s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great feature,s and has a little problem sending MMS texting and video . You have to turn on your data. Other than that the phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlock phones are the way to go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice phone to purchase and add to our Verizon account with no problems. Just take the sim card out the old phone and place it in the new on (unlocked) phone and follow the prompts.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the extra features of my galaxy note 9. It takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the galaxy S8 to the note is night and day. I love the big screen, color is amazing and watching movies on the note will blow you away. It is a heavy phone to hold for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone. Great features. Battery good but not as good as they claim

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for official and academic use. However the price is very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up graded from my note 4. Which still worked great after 5 years. Just wanted a new phone. Its fantastic. Since I got it my roommate and several friends have played on it and upgraded to note 9 also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to have my contract expired with at&t to purchase this phone. It was everything I wanted in an upgrade. the display is great for watching movies and video chats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S2 Note, and was running out of space and apps would note load. Best Buy did a great job of migrating all my information and files over! Love the new capacities and supports / functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A unlocked great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a regular S9 to this Note 9. The size difference is definitely noticeable. It's great for watching videos, but not so big that I have any issues fitting the phone into my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best screen resolution on a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Note 9 is hands down the most powerful feature packed smart phone I have ever owned. The design and materials are top notch. You definitely get what you pay for with this smart phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neat tricks but hard to change from iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone but it has been much more difficult to transition from an iPhone than expected. For example, you cannot sync your Outlook contacts and calendar (after a week of beating my head against a wall, I did find a 3rd party hack ap that I am using), the biometrics while ambitious are not reliable, and there is no Find Friends ap for the family to keep up with one another. Oh, and there is no voicemail program built into the phone, you have to find a 3rd party ap if you want visual voicemail. It just seems like a pretty big phone component to have missing from a phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best samsung phone i ever used.fall many time but never get caracked may be i was lucky.but performance wise never disappoint me.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    a very good cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good cell phone but stop working after one year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning it but love it . Cant wait to see what I can Discover

    I would recommend this to a friend