Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,942 reviews
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was finally time to upgrade this phone hit the mark. I wanted a phone without all the Carriers bloatware. Having this unlocked version is perfect in case I just want to change carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new Phone!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung Galaxy S9+ with this, and couldn't be happier. I've only had it 2 days, but being a huge Galaxy fan, I didn't need more time to review. Anyone who purchases this will be happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung Notes

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung Note. I had the note 2, Note 4 and now the Note 9. This product is excellent. The screen is a nice size and the quality of the product is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never go back to Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an IPhone user for way to .any years. I decided to get the Samsung Galaxy Note 9. I didn't realize how restrictive iPhones were until I bought my Note 9! Won't be going back anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the best review of the phone without actually reading, follow this link to this YouTube channel. Everything you need to know is in this video https://www.youtube.com/watch?v=OAwSMQuAEeA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone , Great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most expensive phone, yet the best!, price worth it, absolutely the best phone so far, you gonna love it and even addicted to it. Great price, guys check out BestBuy, they do have great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all the flagship features. Quick with apps, beautiful display, camera tech is neat. Also works great as a phone! Best sound and reception I've in a few generations of devices.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sonny, we are thrilled to know you're getting great use out of all the wonderful features the Galaxy Note9 has to offer. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love that I don't have to recharge every few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful device

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great and powerful Galaxy Note 9 delivers an excellent, experience with all the bells and whistles you should expect from a Samsung flagship device - and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile device exceeded my expectations. I'm still learning things about the capabilities of this device. Purchased it specifically for running very intensive games and it does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile device exceeded my expectations. I'm still learning things about the capabilities of this device. Purchased it specifically for running very intensive games and it does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Like big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone screen,camera,you h screen. Overall everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having to re-learn Android systems but this phone is great! It does more than I'm capable of doing right now - but I'm learning! Just make sure you get a case as it is polished slick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, picked it up a few hours later, purchased some add ons in store, case and screen protection, and had a great experience. I will never finance a phone with a carrier again!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear that you've had a great experience. Thank you for sharing your positive feedback. ^Ash Samsung

  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative at best buy recommended the galaxy note 9 when I inquired ant buying s new phone. It was an open box with s discounted price nut was s great deal and I love the phone!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Just another phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9 is another overpriced cell phone that takes better pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, cool features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about a week, but so far it lives up to everything I read about it. Spent a couple months searching and reading reviews, so I'm definitely satisfied with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but i think is a little overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except contact search in other language

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. All are good except contact name search must input in the language the name is saved. Otherwise, contact cannot be found. For example, I saved name in Vietnamese "Tuyết". When I search "Tuyet", that contact is not returned. This is good on iPhone. Not sure if anyway to improve on Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone, the best of Galaxy Notes so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using galaxy Note phones ever since they became available. I bought this phone 2 weeks ago. This phone does everything I need. So far I have not found anything I do not like.

    I would recommend this to a friend