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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,942 reviews
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this phone it was on sale $100 off then best buy had it open box for another $200 off and in flawless condition so I am more than satisfied with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many features, I am still learning new things every day since my purchase in September of 2018! I have even got a few of my friends to purchase the same phone!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you're loving your Note9. Thank you for choosing Samsung! ^Ash Samsung

  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first Samsung phone.. it doesn't come with a guide so I had to go to you tube a couple times to find out how to use it but overall I love the phone...wish it had more ringtones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Screen. Colors just Pop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 9's screen is so much better than the other phones I have owned. Its amazingly responsive. Form factor is comfortable to grip as its nit too wide. Enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone...amazing featurea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been contemplating purchasing this phone because of the price...but it was so worth it. I love these of us, the features to make notes and yes there is a phone with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device awesome performance ce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this.The features this device got from Samsung is incredible.I don't have any disatisfaction with this phone.That is the reason I switched to android from ios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note 9 is best phone I ever have. It is better then apple. Down load speed is fast, I can check my stock on streaming software, I am happy I make right decision then iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To sum it up "A lot of Horsepower". I am very satisfied with the Note 9. After waiting for a number of years and moving up from a Note 4 it seems like night and day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best android phone you can get at the time. Love the blue and yellow. I hope they keep this color combo in future relases

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    great but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think that this phone is great except for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited for this to go on sale for our carrier because we wanted to get the best cash sale deal. What my kid is doing with it - definitely worth the wait to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable what this phone can do.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9. The more I learn about this peace of ingenuity the more I learn that Koreans are brilliant and the more I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and easy to use/navigate. A fine upgrade from my note 4. Has some extra features i won't use (fingerprint scanner, etc.) but a neat option to have.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Love the NOTE line of phones, way overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Note phone and loved it. Got it new for $50 and it worked for years. Obviously this new model is terrific, but I cannot believe I spent so much. The phone and the features are great, but because of the price I immediately had buyer's remorse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Samsung note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, convinien with the pen. The sound is goos

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you could remap the Bixby button or disable it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    fun smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advanced technology, powerful, too pricey, yet fun

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this note, best battery life by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the whole Gaxlay note line up & best is the place to go. I'm patiently waiting for the arrival of my Gaxlay Note 10t & I preordered it from Besr buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G to the G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this point, nothing wrong with it. Only bad thing is after I receive this phone two days later sumsung send me a notification that Galaxy 10 is out....Xdddddd

    I would recommend this to a friend