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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,942 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it. Long time iPhone user never thought she would change. Looked at the phone and she was sold. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of Android phones - bought this for our daughter. Note 9 is the best phone made by Samsung. It's a big screen, very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incomparable to any phone now on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best phone I have ever had. Anything can be possible with this one. Purchased to replace Galaxy S7, I am so happy with this baby!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for someone that has a hard time heari

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone when using my GPS it notifies me that there's a speed trap ahead . Everything on the phone is easy to use and a big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned in my entire life. If ur deciding on getting g a great phone get it now. If u want an ok phone look elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lucky for me...my husband busted his phone and I got the new one! Have been dedicated Samsung customer for many years. Never disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far is the best phone I ever owned . Started with six seven and eight plus and best buy had the best deal around to get this phone excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast phone,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii just purchased this phone and there is still a lot I still need to learn about it. In the meantime, so far so good. The picture is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone, it has a split screen so I can surf the internet and listen to music on youtube at the same and for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter, it has all tools required for her to use it at school and work. Also, my wife has one too. Great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mobile Device of 2018.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Note 9 is definitely the best device of 2018. It literally checks all the boxes. Great display, great battery, and great camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S-pen replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Samsung galaxy Note 9 unlocked from Best Buy on September 15, 2018 and due to our most recent Hurricane Laura, here in Louisiana,I & my family evacuated. During evacuation my origonal Lavender stylus pen fell out of my phone & broke. I called Best buy for a replacement & was told no replacement, I called my carrier AT&T & Samsung ( told no replacement ) & tried Amazon( no lavender & no s-pen w/ bluetooth)..Where Am I supposed to get an exact replacement for my phone from?? My phone is not yet even 2 yrs. Old, yet..Reviews state that this is a well known fault of Samsungs doing. Does anyone know where I can find a lavender s-pen, with Bluetooth, for my Note 9 ??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy note 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the note 9 for about 2 years. Needed a larger screen for these aging eyes. Meets my needs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works well. Fluent and is awesome in every possible way. Could not ask for a better note device. The screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notes9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Notes 9 I love it I love it Best buy because I got it Unlock Notes9 it was so easy use over sea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Samsung phone after a decade of apple products and this is on my opinion better than any other phone that I ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but since the last upgrade, I have problems linking it to my Android Auto and I am unable to make or receive calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves his new phone. I does every thing he needs it to do for his online games and applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is amazing it can do so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung phones I have a Note 4 and I love it as well. This Note 9 has so many different features and can do so much cool stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever had, the quality of the photos are amazing, I have many compliments about my phone, Thanks Best Buy

    I would recommend this to a friend