Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,942 reviews
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything it said it would so far but haven't dunked it in water yet and having a problem with the screen protector coming off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my first note and it has several features even for the price compared to the iPhone Xs. It's just and out standing phone thanks!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd had the Samsung Galaxy Mega 6.3 for 4 years. It started slowing down and I bought a new battery, but that didn't really help. After thinking about it, I decided to buy this phone. I prefer the larger phone that I had, but still trying to get used to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for a friend of mine for her birthday she had the note 4. She says this phone is amazing best one she's ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! It suits me and what I do perfectly! Would recommend to anyone and Best Buy has been incredibly helpful too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9...I have been using it for past 2 years and it has been working incredibly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samung Galaxys before, never a note... I am really impressed with this phone. Great features and the camera is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got the 9 instead if the 10

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out all the features. I hear the Note 10 has no port for ear phones so I'm glad I got the Note 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, quality phone!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Note 9 phone!! Replaced Note 3 =)~ Saved money by loading my own apps, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased unlocked version so I could move to different carriers if needed. Phone is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Note 9 with its larger battery compared to the new iPhone X. The bluetooth pen is also a remote for selfies...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent and one of the best phone I have ever used. Though it's very early stage, but it seems very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new note 9 I love the screen its not as curve as the other Galaxy phones so I have leaa trouble with screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got for great price, great performance

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has had no isses with this phone and she is sold on the Note platform. It works great for her purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great spending

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using same phone. Amazing, no problems and works amazingly. Battery is problem but easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning more and more great things about this power driver! Top Dog! No more cheap off brand mediocre phones for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the note 9 always been a Samsung fan. I love new futures they added. It's great won't be disappointed if you are buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the SPen input, great screen

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for productivity - handwriting notes or using it for viewing movies and other content. Great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing I would have kept it but boyfriend wanted me to go to apple. I love how Samsung never makes me disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best phone i had in ny entire life. It has a lot of features. Im still finding new stuff on it. Worth the purchase

    I would recommend this to a friend