Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - Galaxy Note9 128GB (Unlocked).
  • Angle. Samsung - Galaxy Note9 128GB (Unlocked).
  • Left. Samsung - Galaxy Note9 128GB (Unlocked).
  • Back. Samsung - Galaxy Note9 128GB (Unlocked).
  • Alt View 1. Samsung - Galaxy Note9 128GB (Unlocked).
  • Alt View 2. Samsung - Galaxy Note9 128GB (Unlocked).
  • Alt View 11. Samsung - Galaxy Note9 128GB (Unlocked).
  • Troubleshooting Your Phone video 2 minutes 10 seconds
  • Galaxy Note 9 - Tech Tip video 1 minutes 30 seconds
  • Backing Up Your Data video 1 minutes 36 seconds
  • Samsung Galaxy Note9 Product Overview video 0 minutes 51 seconds
  • Meet the Samsung Galaxy Note9 video 0 minutes 30 seconds

Samsung - Galaxy Note9 128GB (Unlocked)

Model:
SM-N960UZBAXAA
SKU:
6278210
Highly rated by customers for:
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,942 reviews

  • great phone for a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received plenty of help finding this phone, purchased originally as a gift but if it is anything like my xr it is great!!

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Big screen for watching videos and the speakers are great for music. Battery last all day and then some.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked)

    I would recommend this to a friend

  • Phone is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my friend and she switched from iPhone and hasn't had any problems. She loves the phone so far!

    This review is from Samsung - Galaxy Note9 128GB (Unlocked)

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I had the Note 7 which I had to give back I waited and got the Note 9 and am really happy with my purchase

    I would recommend this to a friend

  • Best note yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few years back spent hours on xda learning how to root phones to improve and customize phones, don't have a need to anymore

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Cloud Silver

    I would recommend this to a friend

  • Best phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my husband because he owns a company and it’s working great for him! Doesn’t need a computer no more

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got on the Black Thursday- Cyber Monday weekend so I haven’t had it for to long. It has been a great phone so far.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Sweet Phone !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely amazing!! I love the color, the clarity and all the features. Best trade up I could have made!!

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Cloud Silver

    I would recommend this to a friend

  • Love this phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all the note models i have had but this by far is my favorite. Great Phones, long lasting.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the note series I have had them all but the note 10 still have my note 9 in perfect condition

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome and I love the picture quality. I got silver color which is too classy. Overall I love it more than iPhone.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Cloud Silver

    I would recommend this to a friend

  • LOVE NOTE SERIES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone great price. No issues with upgrading and transferring content from old device

    I would recommend this to a friend

  • Camera is so powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is so powerful. Find that I can select different option when take photo and take several snapshots, cool picture.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked)

    I would recommend this to a friend

  • Amazing as a whole

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its incredible.. its services are really a very good way for me to do both my academic work as well as photos and stuff...

    This review is from Samsung - Galaxy Note9 128GB (Unlocked)

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. It's honestly like having a laptop, which seems to be the direction smartphone technology is heading.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend to upgrade his other Samsung phone obviously he loved it so beautiful and big screen

    I would recommend this to a friend

  • My Besties

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this phone I got from Bestbuy ,am also grateful to bestbuy for the Bestbuy credit card.

    This review is from Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any complaints with it! I've always had a Samsung but I've never had a note. This was a very nice upgrade

    I would recommend this to a friend

  • good phone/portable computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S pen is a little flimsy/delicate. It broke and had to get it replaced. The Samsung dervice department was very helpful.

    I would recommend this to a friend

  • Great to watch movies love 8t

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box cell phone was fully equipped aside from minor scratches works great! I love watching movies in this phone

    I would recommend this to a friend
Page 57, Showing 1,121-1,140 of 1,942 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.