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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,942 reviews
  • Rated 5 out of 5 stars

    What an amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything about this phone is amazing. From the selfie camera to the S pen. One of the best purchases of my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is amazing. at first you would think it is too big but is the perfect size amazing quality all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband for Christmas and he was blown away. Amazing phone with so many awesome features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone 8 plus to a note 9. I love the note so far. A lot more features then my iPhone offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FInally Replaced our S6 for this S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby finally upgraded from his Galaxy S6 to this S9 and loves it. Great features, storage, functions, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEART PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use Apple products more than 5 years but I bought this phone and I changed my mind about Samsung Galaxy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I bought this for my wife and she loved this Note. this is acttully more than just the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful cellphone. It's fast and has amazing display. Unfortunately after a few months of using it center of charge has become loose and it won't charge anymore. I am about to send it to Samsung for warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very user friendly. Been using apple but did not have any hard time switching to this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a Note phone again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a Note since the Note 7 fiasco. Loved the note 7 and hated to give it up. The Note 9 is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genius Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing features ... Perfect for a f/t on the go mom of 6, p/t birthday planner and quarterly event planner.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to provide a product that's convenient for you! Thanks for 5 stars. ^Ash Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my brother and he loves it. No complaints heard and he says he will keep it for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glitches., love this phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone that has saved me so many times. It does everything a laptop can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy versed going through my carrier since I saved $50. Loving the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf he loves this phone he always brags about how nice the pictures are’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and what it can do, screen quality is spot on and every thing works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Galaxy Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade from S5 to the Note 9. Ease of use is great. Love it!!!!! No issues so far, had it for 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had S8 plus before this. The only thing that is different is thw pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. I highly recommend this unlocked Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is still working 2 years strong. Would recommend. Still a great value.

    I would recommend this to a friend