Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,942 reviews
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the new Samsung S10 in blue. Is a great phone. Awesome features and love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, it is my favorite, I use it in my daily life and work, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9 Unlocked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, this one in Midnight Blue. Wish you could root this on, not happening....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet, computer, and, oh yeah, phone (it does that too). Love the smart pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cell phone of samsung product and i love the screen is si crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing phone. Samsung really hit the mark on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Note

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Fast, crisp display, phone speaker output is great, the Spen is very responsive,great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best android phones and I have never had any issues with note phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone XS and before that the Galaxy S9+. This phone is by far the best out! Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, excellent feel when holding. The screen is nice and vibrant and easy to navigate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this phone as an upgrade from my s8 plus and I could not be more impressed 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this phone for awhile and love it. It does everything I need especially for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Android

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching over from iPhone was kind of easy with this phone. I think it's great. Watch tips

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my not, hate the edges

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 4 for 4 years no problems so moving to the note 9 I felt was a great idea. However, the edges are an issue. I have already had to replace a cracked screen. You can not purchase an all encompassing case because of the edges. Dear Samsung, I dont need the edges. The few features that are possible with edges are 1. Unnecessary and 2. Not worth needing to replace my screen. Thanks but no thanks. Other than that I love my note. However, I am super stressed about dropping it or even letting my 9 year old touch it because I do not want to have it to have a cracked screen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband.it s very nice phone.he love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone. It is totally amazing. I love everything on this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade from my S7 Edge so I decided to try this gem out. Very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone out hands down, I would recommend to any one with a busy schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to switch from the s series of Samsung to the notes line and am not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cellphone ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my Samsung Galaxy Note 9 and it meets all my expectations. I love it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dmontoyar, it is a wonderful thing when your expectations and product performance meet. Thank you for choosing Samsung. ^Elizabeth Samsung