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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,942 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone, unlock phones don't have wifi calling and neither video calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Phones are something I never considered before and they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy note 9 is the best phone I have ever used. The display is remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality great picture quality and very high resolution on camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my everyday phone now. Switched from iPhone and it was the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my note 9. Still learning all the things it can do. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung s7 with the new note9 and I am absolutely in love with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone have everything that i want a great camera and many many memory space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love note phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is my fifth one. They are really great phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had major issues with the wifi connection and went through total aggravation trying to get it repaired. There is no Samsung certified technician in my area. The geek squad was useless, so my only choice of getting the phone fixed was mailing it into Samsung to have the motherboard replaced. Luckily I had a old phone I could use while the note 9 was being repaired. After getting the phone back everything seemed to be working properly until I took some evening pictures and they have glowing light that can't be corrected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung phones. I would recommend them over all others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone I ordered and it was ready to pick it up in a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome phone that does it all this coming from an ex iPhone user

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Itseric, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great.phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones bought it for my father for his birthday and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price match this phone do i was able to get some really cool accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery so much better than my Galaxy note 3. Obviously bigger screen .

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Hot and broken screen in 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got nice cell phone but 2 weeks ago that hot and make to screen broken after that, i can't claim anything and best buy can't help anything because that happened on 15 days ago after i bought that, i'm used soft case all time after i bought that and never drop cell phone. so sad so high price $999.99 but happens like that . the customer service say sorry can't do anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as expected. All the bells and whistles you'll ever need. Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you love taking pics while having an immersive phone, get the Galaxy Note 9!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and better than Apple (Apple user until switched to this one).

    I would recommend this to a friend