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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,942 reviews
  • Pros mentioned:
    Camera, Speed, Stylus

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and perfect size, love the stylus and all the extras that come within. Camera is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Samsung Note So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a replacement for the iPhone 6 Plus. What a huge leap in technology. The battery life is amazing and usually can go a full two day without needing a charge. Love how it supports fast wireless and wired quick charging and utilize it almost every day. Never going to run out of space with 128 GB with expandable memory slots which can add another 256 GB via SD card. The pen the phone comes with is very precise and easy to handle when taking notes. For the size, it actually is not too heavy to hold. Colors and textures are very elegant. The screen is certainly a thing of beauty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Galaxy Note 9 Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone yet from Samsung. S-pen is awesome with all the new features. Battery life is Amazing. I only charge it one time a day and it last all day. I'm a YouTube hog and watch lots of video every day. Kudos on battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT PHONE WITH PIE UPDATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Note 9 is a great big phone with excellent battery life. Originally I had the version from ATT but the battery life was horrible. There were apps running in the background that I couldn’t stop. I took that one back and eventually took another chance on an unlocked version. Out the box the battery life was much better. It had three updates and the last one was the Android pie with Samsung UI skin. After that update the battery life couldn’t be better. The graphics on this phone is nice, customization on this phone is smooth and this phone is fast. I can’t say enough good things about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stylus

    Rated 5 out of 5 stars

    Good one; just love it. Expecting latest OS upgrad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this device. I do work on it whole day and never had any issues. Holds up charge full day. Waiting for another Note upgrade soon. Expecting more feature with the stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Note II due to my old phone not working anymore. I honestly think that this phone is a bit overpriced for what you get. The camera is nice but nothing new compared with the other phones on the market. The battery lasts quite a long time, but I wonder how long before it will start losing capacity. I am not as much of a fan of the curved edge nor the elongated shape of the phone, although the display is a nice upgrade. The pen is definitely an upgrade but is not something I find myself using any more than I did before. If your current phone is working fine, I'd say hold out for the next big thing especially for the cost of this phone. If yours died, like mine, or if you get a super great deal, then its not a bad option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Amazing phone, totally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a beast! Screen is amazing, blazing performance, battery never runs out. Loving this SPen too, making all my iPhone buddies very jealous! Best Buy gave me $450 for my S8+ making this phone a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, a bit pricy but I've been waiting for an excuse to get one since my note 7 was recalled... and the 8 had terrible battery, this one lasts the day with moderate use and still has 30% when I goto bed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen display and performance! Having upgraded from a Samsung GS5...this phone is so fast. I had quite a hassle when buying directly from Samsung originally, and had to return it when the carrier specific model ended up not working with the carrier. Confirm your carrier can work with the unlocked model (if you want avoid the carrier bloatware) . Stopped in the Best Buy near me and walked out with an unlocked phone, and they confirmed the model would work with USCC. Definitely get a case and a screen protector. The curved edge is very susceptible to impact damage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Serious secretary phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to take notes, schedule calls, and even write lists on the fly. This phone does it all. Also, I can take quality pictures at the same time! As long as I keep a case on it, it might survive a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, S pen

    Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a galaxy note 9. I was not decided between s9 and note 9 but now I am sure i made the best decision. Excellent camera, the bluetooth in the pen it brings is like a control for musisc. IT is Wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to a Note 9 and it is great. The pictures are amazing and detailed, battery life is long and never has it died on me yet. from 6am that I leave to 8pm that I come home, it's still on 20%!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Stylus

    Rated 5 out of 5 stars

    Perfect stylus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smartphone that came with a stylus. The stylus is great, the screen is crystal clear. I’m really enjoying the speed and loving how sleek and slim the construction of the phone is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Happy Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife this Christmas and she absolutely loves it. The battery literally lasts the whole day, and screen has a beautiful display, and the camera takes beautiful HD pics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    FANTASTIC SMART PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE, PEN IS PRECISE AND LOVE THE REMOTE CAMERA FEATURE, BATTERY LIFE IS LOOOOONG! GRAPHICS ARE CLEAR AND RICH! STILL LEARNING TO USE AVAILABLE FEATURES ON THIS NOTE 9. LOVE THIS PHONE!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift to my fiance and he loves it. The camera takes awesome pics, the battery lasts way longer than the note 3 he had before and the overall look of the phone is pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Great phone and work with all network s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I am able to use it with Boost mobile. The S-Pen is great. Taking notes without unlocking the phone. Enough storage, nice pictures, stable and has many nice futures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Awesome Camera and Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched up from Note 8 to Note 9 and the phone itself is better than the note8 overall. The battery definitely last longer for all day use, and the camera is way better than the Note8.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Wow! Never buying an iPhone again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! Battery lasts all day, camera is top notch, so many things I'm still learning. Used to always have an iPhone, those days are long gone now. Best phone I have ever ownex!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my phone for 1 month and love it, battery last through the day and i used it alot. Takes great pictures and has alot of memory. Over all i think its one of the best phones.

    I would recommend this to a friend