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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,942 reviews
  • Pros mentioned:
    Camera, Stylus

    Rated 5 out of 5 stars

    Best phone 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best phone of 2018 for a pro user than needs to get work and personal done. It’s camera is amazing and pen stylus top notch. Bezel less screen, better than the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium phone for a premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of the Samsung Galaxy phones. Last phone I had was a ZTE Axon 7. I purchased this when the Galaxy 7 came out, since it had comparable hardware and dual-sims for half the price. When it started fritzing out on me, I decided right then to go get a Note 9. This phone has been fantastic! I've had it for three weeks now, and continue to be pleasantly surprised with the features. There are some things I wish Samsung did/executed differently, but that will be found with any phone - not just a Samsung phone. This phone has a fantastic edge-to-edge display, with vibrant colors. I have the always-on-display set up, so I can see the time/notices whenever I glance over at it. I can attest that it's water resistant, as it went thru the Lost River at Silver Dollar City - yes, I got soaked. Would have been drier had a 5-gallon bucket been dumped on me. The phone noticed it had gotten wet, and displayed caution notices to dry out the charging port before hooking it up. Fantastic camera, and a novel DEX experience. Not totally sure that I'll utilize the computer-like experience, but it's neat that it's there. Over all, a very nice phone!

    I would recommend this to a friend
  • Pros mentioned:
    S pen
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Complete cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a complete cell phone, the s-pen is really useful. The cell phone is bigger and heavier than my S8. I haven't test the Dex, yet. However, I'd recommend this cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this phone, it's super fast, super smart, takes fabulous pictures, high tech security, dual screen displays, I can go on and on. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the easiest to get to learn. I am so happy to have purchased this. I can do everything iPhone could do plus many more. The S pen makes the phone better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Stylus

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a perfect upgrade from my S5. I love the stylist that allows me to scribble notes. It has lots of other great features, including an amazing camera.

    I would recommend this to a friend
  • Pros mentioned:
    S pen

    Rated 5 out of 5 stars

    Best Phone I’ve Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone about a month and it’s all the things that professional reviewers say: Lots of memory; long battery life; beautiful screen; sweet camera with a beautiful “live focus” mode for portraits. The s-pen functions are fun for creativite moments and handy in situations you might take a few notes, but don’t quite want to lug a tablet around. I don’t find the size a con and the price is worth it if you’re in the market for this or the latest iPhone, especially if you keep in mind the trade-in value you’ll have on it later if you take care of it. This is hands down my favorite phone in several years/phone cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect size and color!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone!! The price was not too bad and I love all the storage space it has! The color is beautiful and the battery lasts forever!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life has been fantastic. The function is both smooth and speedy. The improved s-pen is much better than any of the previous Notes I have used, Note 3, 4 and 5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Stylus

    Rated 5 out of 5 stars

    A real treat to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thus phone and all its features, especially the stylus with the remote photo feature. Crisp graphics, fast, great camera, lots of storage. Exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Big improvements from the Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Note 5 this was a smart move. The camera is a big improvement with crystal clear pictures. Plus with a 128gb no more worries of running low on space. A+

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 is everything a smart phone is supposed to be its fast and the battery last for ever.. if you like taking pictures this phone takes beautiful photos..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as gift for my brother and he is loving it, Photos and Videos he is sharing are amazing, as per him Call Quality , Battery life are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera, S pen

    Rated 5 out of 5 stars

    Best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast. You can add up to 1 Terabyte of memory if you wish. No more slow downs, love the S pen that comes with it and the camera is beautiful!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Stylus

    Rated 5 out of 5 stars

    A Swiss Army Knife of Smart Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone, a great smart phone, and the stylus and DeX Dock capability really expand the utility of this tool. Super battery capacity and awesome display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, S pen

    Rated 5 out of 5 stars

    Good Phone Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone it self is amazing, I just wish there could be more setting for the Bixby, but I can get use to it, great battery life, and s-pen is amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Simply awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from note 5 to this. Battery life and security features are awesome. Speed comparison between the two, really no comparison. Note 9 is way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Power phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The note 9 does everything I had hoped it would and more. The battery lasts all day and yes it's a heavy phone, however I don't mind. Great camera too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Awesome battery life and screen visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery upgrade from the Galaxy S8 plus is a really big difference the Galaxy Note 9 is excellent for the business type excellent visuals and speed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great battery, no freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I've had for at least 6 months. The battery/phone doesn't die fast it last for a long time. Fast and easy to use. Would reccomend

    I would recommend this to a friend