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Customer Ratings & Reviews

Model:
SM-N960UZBAXAA
SKU:
6278210
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 1942 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Note9's camera, praising its ability to take great shots. They also appreciate the long battery life and the convenience of the S Pen and stylus. However, some users find the price to be a bit high and the phone to be on the larger side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 1,942 reviews
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bluetooth S-Pen its the best Note yet!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another awesome product from Samsung way to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very good and take you to different worlds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking. Works perfectly. Absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t try the pen yet but will like the screen ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but a great phone with awesome features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone with battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with battery life.Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Fast battery consumption.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it for a month, but the issue is, the fast battery drain, removed a lot of apps, daily cleaning the ram, and closing frequently apps that are open, samsung need to solved this issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product except sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased Samsung Galaxy S9, I looked amazing however, when somebody called me through WhatsApp with camera, weird sound, like sizzle. So, I returned it and got iPhone XS Max.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some phones just feel right, this is not one of those. Actually packaged this up and tried to return to store, regrettably I was past my return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid it if you like your privacy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to give them access to EVERYpersonal detail. if you want to even use the phone from the start a message pops up asking to allow them access to listen and manage phone calls and all your contacts,If you don't comply,you can't use it,so you're left without options,Even a free dictionary app, they want to view your contacts,emails pics. listen to your calls and messages,keep track of your location, even video and everything personal that you want to save or share,like your notes and correspondence even share it all to 3rd party,and "they're not responsible for what happens after that". If you deny, then you've just paid $900 for a useless gadget. If you value your privacy,just buy a phone without all the hi-tech. Save yourself the aggravation and money. I wish I'd never bought it. They also like to remind you that all the personal information they collect is to better help you. You want to use the GPS map? Give up the name, address, phone, DOB, SS#, of every single person on your contact list.ok, I'm exaggerating here just a little to give you an idea of what you're getting into.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice recognition is absolutely horrible!! This is the stupidest phone ever! The only good thing is the camera and the music!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome phone, crappy infinity screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coule not be more satisfied with phones performance and features. Just wish this infinity screen nonsense would go away. It's almost as if they designed the phone to fail by the smallest drop because there's yet a case out there that protects the screen fully. If they continue with this nonsense I might have to switch back to iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the best Samsung phone I have tried but does not compare to an iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must push hard on this one. Top left of screen the worst. Many apps don't work well with the sliding screens from left and right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - Galaxy Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase made to do some testing of an app... worthwhile purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unlocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to buy an unlocked phone. But it doesn’t have all the features that your carrier provides

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well so far, needs to be set up for automatic backup to prevent data loss

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't had enough time to fully experience much of the full features yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loving my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek. Battery does not last as long as I thought it would. Photos are nice

    I would recommend this to a friend