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Customer Ratings & Reviews

Your price for this item is $874.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Galaxy Note9 512GB as a device with a long-lasting battery, an excellent camera, and ample storage. The S-Pen and 6GB of RAM are also seen as positive features. However, some customers find the price to be high and dislike the Bixby button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 312 reviews
  • Rated 5 out of 5 stars

    Still working on the full function of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the product very much. The water proof case is great after I drop it in my shower the first day I brought it home lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note9 is Devine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Love the larger screen and nice camera. Love the way I can play video games with fast speed and crisp graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received plenty of help finding this phone, purchased originally as a gift but if it is anything like my xr it is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our note9 the screen is clear and bright. Sound loud camera great Storage great Speed amazing! Can't say enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about my purchase. Got unlocked. Best buy of 2018. Phones are working wonderful so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRAORDINARY DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything the internet says it can do. I do not regret purchasing it! I got the best deal at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone meets expectations and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone brings new qualities and features to make your life at ease and more capable to with the new qualities that are .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Note9 512gb phone would be a great phone that I could enjoy for 3-4 years. At $1200 at Best Buy plus the insurance policies.... another $250.... almost $1500. I was wrong and rate it Fair, 2 stars. I had the phone for about of week and was disappointed. Size of hard drive is adequate but A major negative, for the amount of money I spent, I can't do WiFi calling. Why would an unlocked phone not have WiFi calling? I'm hoping their 5G version is better. Further disappoint is being charged $35 restock fee by Best Buy....that blows too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. It has met my expectations and then some. Bixby is still an unwanted nuisance but everything else is spot on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from my iPhone to a Samsung. Was using an iPhones for an 8 years. And this my first android phone. I was expecting much more from this phone, just so slowwww and so inconvenient in using. Photo/video also didn't impressed, poor quality and to much saturation in photo. I like design. When you watch stories on Instagram it just cut text on both sides and you don't see like 2,5 letters... will return this phone and wait for new iPhone. No way this phone should cost that much. I've paid 1510$ for 512 GB and with insurance the price for it 700$ max. And also it's like hundred apps want to track your location get access to your contact and access to your emails. To much tracking...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purple unicorn

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lovely beauty is amazing!!!! Notes are life and will always be my choice in phones!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving best buy open box excellent...this phone is amazing. N I got it at an amazing price....just like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to have Note9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to owned a note8 was a great phone but now I own a note9 it worth to have it because has a better specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfying phone mini computer in my hand. Cloud silver 512 GB. Best phone I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have it about a week now. and so far i couldn't be happier. easy to use, great camera, good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for this phone and it was worth it. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I will never leave the galaxy note family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great s pen for marvelous works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody needs to get this phone to see the great things it's doing. It works perfectly and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone worked great until May of 2019. Someone stole this phone from my fiance, in Atlanta.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had, would highly recommend to get the 512 GB version for the extra storage space.

    I would recommend this to a friend