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Customer Ratings & Reviews

Your price for this item is $874.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Galaxy Note9 512GB as a device with a long-lasting battery, an excellent camera, and ample storage. The S-Pen and 6GB of RAM are also seen as positive features. However, some customers find the price to be high and dislike the Bixby button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 312 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    phone is good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for when it came out it was the most power phne on the market but for the price of 1300 not worth that much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far, very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much prefer my Note 9 to the Pixel XL I had. Battery life is much better and I love the fact it will work on any network.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone but too pricey. I no longer have it since I've upgraded to the S10 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this Galaxy Note 9. It is by far the best Note of them all. My favorite part of the phone is definitely the camera features. The different beauty filters, added smart filters, and shots guidance help give you the best shot each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone !!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a Note fan and now here comes Note10+# Wow Still enjoying my Note9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a Christmas gift for me. It was a very good choice. A GREAT upgrade from ny previous phone, Note 3....I know, it was definitely worth the wait and money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a Wonderful Salesperson At the Seacaucus Store. He did everything for me including transfer of my data,apps from my Samsung Note 8 Wonderful, Wonderful, Wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome powerfull phone with a few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great powerfull phone with a few quirks. You can find full phone details on bestbuy or Google. I'll mention what I don't like The curved sides sometimes register touches if your hand brushes it which can be annoying. WHY does Samsung insist on putting fingerprint readers right next to cameras? Look at the s9 note 8 etc. On this one its below but still close enough fo hit and smudge camera by mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one Fantastic phone!! The screen is the best, the operations are easy and, well it's just a Great phone! I upgraded from a Note 3 to the Note 9!! My Note 3 was still working, but it was time. What a Difference!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Battery is a huge improvement as is the memory. Only thing I miss from my Mote 4 is the favorite catagory from the contact list. Was much more convenient to make calls to frequently used numbers. Awesome phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!! BEST NOTE YET!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for the a Note that could handle my needs as a phone & a tablet. Stylus features are awesome & I'm discovering new things daily that help me keep up with productivity of both my work & personal life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and all the awesome apps. Battery life wished it lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let just said I was never a fan of the Note series. I trade my phone for the note 9 because of the storage capacity. But wow the phone is way better than expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big phone, clear screen, nice pen, fast processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. You have to think differently when you've been an iPhone user for the last 15 years. I haven't switched, just curious how Samsung has evolved. The Android system is 'clunky', pop ups are so frequent that I can't finish a chat conversation without an ad appearing from nowhere. The phone itself is comparable to the latest iPhone, in clarity and built. You choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "Full pack" phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, i like it. One of today compact phones for everthing. You can use at any kind meeting(for everthing), for outside (takeing pictures, measuring steps...), and he is water resist at end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever no question!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization on this phone is absolutely amazing. I just switched over from iPhone and not regretting it one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone 2018!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt be for happier with this phone! Im coming from a iphone X, i was hesitant to switch, but couldnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you gonna get a phone get it unlocked so you can go to any carrier when you want to. Note nine is the Best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Certified iPhone slayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 512gb iPhone XS Max “what a mouthful” it was not great and had that annoying notch. I got the note 9 and am much happier with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! I'm excited to hear that the Note9 is a perfect fit. ^Lo Samsung

  • Rated 5 out of 5 stars

    Cant beat the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the crisp screen images. I have had some strange noise in the background sporadically. I am hoping it goes away, else I will find out how good the support is from Samsung..

    I would recommend this to a friend