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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1251 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the camera quality, screen size, ease of use, and battery life of this phone. Many appreciate the additional features and light weight design. However, some users express concerns regarding limited storage space and occasional software issues. A few also mention challenges with phone reception in certain areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,251 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone to the Samsung S4. I have been anti-i anything my entire life, so I was looking forward to the switch. My husband got this phone about 2 months before me and I was so jealous waiting for my upgrade to come. The screen at first feels like it's enormous, but once you use it for a few minutes, it's amazing. The clarity is great, the call volume is great, easy to download apps, super fast processor. Camera is great. Absolutely love this phone! If you're thinking of making the switch, DO IT!!! You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung phone, and they get better with each generation. I wasn't ready to commit to the S5, so I went with the S4 and I was very pleased. Very quick phone, endless apps, easy functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    From a previous "dumb-phone"-committed user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter, who is 34 years old (and who I've asked to write this review). From my daughter: I had originally been very resentful of how Verizon was pushing smartphones. I felt intimidated by smart phones even though I'm very tech-savvy. Now that I have the phone, I don't know what I would have done without it. I know I'm not using it to its full capacity but I love being able to read books on the Kindle app, and I like checking my step-count on the fitness app. I like the different scene set-ups for the camera and it's fantastic to have the internet so easily at-hand. It also helps me keep up with my email better and I'm appreciative that I can access wi-fi networks to reduce data charges. Actually, I'm surprised how little data it uses to read email and do the occasional web-browsing. When I'm at home or at work or in a store with wi-fi, I just connect to the available wi-fi network and then I can use my phone without concern about data charges. I don't do heavy data stuff like watching movies or anything like that. I got an Otterbox to protect the phone and I've written a review of the case as well. I've heard that Lifeproof cases make the audio really lousy for someone trying to listen on the other end. With my Otterbox case, I come in loud and clear (but I do wish the case was waterproof as an added protection and that the case was easier to remove). Battery life is good. I've had about two days of heavy usage where the phone was gasping for a charge by the time I got home. I turned on the battery saving mode, too. It might be nice to have a spare battery. I have a myCharge box and the phone doesn't seem to want to charge off of the available plugs but it WILL charge if you bring the USB cable that came with the phone and plug it into the myCharge USB port. It's nice that the phone ringer is loud, because I have hearing issues from seasonal allergies and frequent sinus issues. I could never hear my old phone when it was in my pocket, so this is nice. I also appreciate the different ringtones available on this phone. I'm very pleased with my purchase. The only real downside is that the phone is pretty large (and that's the first thing people say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Always shop around because even though it was priced at 249.99, I got a price match to 149.99 at best buy mobile. This phone's factory settings are not good for camera operation. You have to switch the resolution in order to get the anti-shake feature to turn on. Once that is set-up, no worries and it produced very good pictures. I am very pleased with this phone and would recommend it to anyone looking for a modern smart phone. One thing to consider is that the Samsung S3 can essentially do all the same things as this phone minus a couple of small features that I will probably never use(use front and rear camera simultaneously.) The differences are really hardware as the S4 has a faster more powerful processor and more memory. My wife got the Samsung S3 free with a 2 year contract. If I knew then what i know now, I would have saved 149.99 and went with the free Samsung S3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Phone I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best smartphone currently on the market...this is it. Highly customizable, resolution is incredible, 12MP camera and built in camera apps are the best you can buy for a phone as of this writing, processor is faster than any other phone I've used. The only reason I gave the battery life 4 stars is because all phones have a short battery life. Although compared to my previous phone, this battery life is phenomenal. Tip - look up all the ways you can use this phone instead of getting stuck doing the same things. Most likely there is a faster/easier way with this phone to navigate and do whatever you want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may take a minute to get used to how physically large the phone is, the fact that it is so light makes it an easy transition to a phone of this size. Battery life is amazing I often only have to charge it every other day as opposed to every night which has been the case for my last several phones. It is what I have come to expect from a quality android phone with some neat features that Samsung has thrown in. One of my favorites is being able to wave over the phone without touching a single button to see if I have missed calls or messages, this is super convenient when cooking or anytime my hands are dirty or wet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, efficient, good sound quality, fast processor, useful features and great battery life. Best 'talk to text' unit I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best Android Phone Right Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty incredible. The powerful processor eats whatever I throw at it and it is very smooth and responsive. The adapt sound feature makes music sound great and it is nice to watch video on the huge screen in full (1080p) HD> The phone is big but after a short while every other phone is just too small to me!. Love my Galaxy S4 and I will not be counting down the days until my next upgrade like I did in the past!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I was between an iPhone and the Galaxy S4, but I chose to stay with Google so the transfer from my Charge would be easy. I am so glad that I did, as it is awesome. The screen is large, so the phone is large as well. It is skinny, though, and does still fit in my back pockets. This phone is super fast, and the screen quality is excellent. The camera is pretty awesome as well. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Impressive Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Motorola Bionic to this phone and so far it is phenomenal. I haven't really used any of the "gimmicky" features like the eye tracking and whatnot. But the speed (even though my last phone was 4GLTE too) and battery life of this thing are amazing. Even about a month into owning this phone I'm still getting anywhere from 18-28 hours on a single charge with moderate use during the day. The screen is nice and crisp, and so far I've found transitioning from the Motorola interface to the Samsung interface to be pretty painless. I probably would have stuck with Motorola had they actually released something new more than once every 18 months or so, but now I don't know if I'd switch back, this Samsung is very nice. About my only complaint would be having to go to Verizon's ultra junk "share you wallet" data plan from my unlimited plan. I was upgrading 2 phones and buying two at full retail just wasn't in the cards. I absolutely hate cell phone providers and they way they take you hostage with their awful plans, but Sprint and T-Mobile have the worst coverage in Minnesota, with AT&T not being much better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    It's hard to go wrong with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an outstanding phone. I've owned it just over a month. It does what it's supposed to and no serious complaints. The sound quality is great for calls, and it works in stores that my old phone wouldn't due to signal strength. My old phone was an HTC Incredible 2 and was only 3G so I don't know if the difference is primarily because this phone is 4G. But it works great. I like the camera quality images, and large screen of this phone. However if your hands are small, you should think carefully. It can be cumbersome, but isn't bad after some getting used to. I am disappointed with the size and legibility of the keyboard secondary functions and often have to page to the symbols because I can't tell what they are. My vision is very good with glasses, but it still gives me trouble. They could have done a better job with the keyboard given the size of the screen. And it's not much better in landscape mode. I do like the number keys above though. That makes up for paging to the symbols. If I didn't get this I'd take a close look at the HTC One. I do miss having an FM tuner in my phone. This one doesn't feature that and my old HTC Incredible 2 did. The television remote feature does work very well though, so again it's a trade off. Overall I'm very pleased and Best Buy was great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a tried and true Blackberry user ( for the keyboard) and the time finally came to make the switch to a touch screen phone. I thought long and hard about my purchase and decided the Galaxy S4 was for me. I liked the bigger screen, the ease of use of the touchscreen ( within days I was able to use the touch keyboard seamlessly) and user friendly interface. The camera is unbelievable clear too. Haven't had a second thought about buying this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Just spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my Droid 3 for two years, I was ready to get a phone that was not just new, but the latest model. I was leery of having to use the touch screen for typing (I was spoiled by the Droids' keyboard) but I nabbed the Google keyboard app, and I have completely adjusted. The phone is fast, reliable, has a great battery life despite HEAVY app/web use, and even the native speaker is good for audio. The S4 is just amazing...

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone, Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone! Haven't found one thing I dislike about it. Screen is large, phone is super fast on downloads, call quality is great as is sound. No complaint here!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    An amazingly beautiful and easy to use phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my broad line of research over the past several years of studying the growth and evolution of smart phones, I've come to discover that people tend to praise and worship the unexpected, giving light to every single "extra" that a phone nowadays encompasses. Video quality, internet browser, camera apps, games - all these things are more than just added perks, they're expected, and Samsung stepped up it's game and provided just that. The Samsung Galaxy S4 holds true to it's over-glorified fan-boy reviews with its brilliant colorful display and extraordinarily fast processor speed. The sound quality, I will admit, is not up to par with the earth shattering speakers of the HTC One, however, is just right, and not obnoxiously overpowering, unlike the excelling quality of pictures that the 13mp camera produces - setting the bar high for any future smart phones to come. The camera is quick, and on point, allowing you to take multiple different types of photos from the dramatic multi-shot, to the sound-embedded photo for those who want a "not-quite-a-video" moment of memory to hold on to and share. Speaking of sharing, I found it quite handy having the Facebook icon right there on the photo (in gallery) to share instantly with all my family and friends out there in the world. While I must say that some may find their own unique quirks about the Samsung Galaxy S4, I found it much to my own liking, and take it for what it is - a beautiful phone with many over-the-top benefits for user satisfaction and enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    This phone is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It has controls to save power, is very user friendly, has excellent battery life considering the size of the screen and the voice control for the camera is awesome. Without the voice control for the camera, it is difficult to take a picture. NFC and SBeam is cool as well. The ability to mirror your screen via wireless (with dongle that costs extra) or via wire is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    By far a Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone size was larger then my last phone ( pantech breakout), which I didn't know if I would like, but after using it I loved the larger size. This phone by far is more advanced then any other phone I have ever owned. The camera takes better pics then my regular camera I use. The phone loads Apps real quick and I love all the features. Samsung did a great job with this phone .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    First smart phone. Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the apps.. Fast processing. Still learning how to use and access all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great phone even after 3+ years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very durable. The back camera is great, the front camera is ok. TouchWiz is laggy so rooting is probably best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how the phone works and how well the battery lasts. It is easy to access everything and there are so many features to use.

    I would recommend this to a friend
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