Customer Ratings & Reviews

I swapped from the S3 to the S4 after owning the S3 for 10 months. The S4 is a marked improvement to the Galaxy line. Most noteworthy is the improvement in battery life. I average about 18 hours of life from my phone with normal use. Under heavy use obviously that number is reduced, but like most people checking Facebook, texting, occasional YouTube use, it lasts from morning until bed. The phone itself is ideal for my hand size. I'm 6' tall and average build for what that's worth. My wife also has one and finds it to be quite nice as well. A few changed features include the option to customize the home screen more as well as the quick access toolbar on the top. It doesn't seem like much, but it's quite nice. The screen quality is up there. Samsung is known for the high-definition screens, and the resolution on the phone shows that. Overall I'd give the phone a 9.5/10. There have been lag issues and a needed patch was sent OTA to fix some bugs but overall the experience with this phone is leagues ahead of the S3 I had and is much more intuitive and, in my opinion, a nicer feel in the firmware than my iPhone 5 for work.

the functions are easy to navigate. the camera takes great pictures.

Overall an excellent phone. Very fast when accessing apps and such. I like the fact that there are 2 gigs of ram, but hate that it is mostly sucked up right from the start. I was a little bummed at first about the quad core processor, but after seeing comparison benchmarks, it stays right with the octo-core nicely overall. I use my phone quite a bit throughout the day and battery life has been excellent. My biggest complaint is the sound. I suppose it is loud enough, but why put the speaker on the back. This stinks when watching videos. Physically tough phone, as I have dropped it onto concrete and blacktop from about 3 feet with nothing more than a small dent in the plastic. So far very satisfied!

This phone is very user friendly. The camera takes awesome pictures

I was able to purchase at a great deal. i also purchased the amazing case that has a window in. The phone simply can do everything I want. I love the screen size to the light weight and the camera. Simply better than any iphone out!

I am a first time smartphone user, so was somewhat apprehensive about making the switch. However, this phone and the staff at Best Buy made it easy. Both the salesman and the Samsung rep gave me allot of time and instruction to get started. The manuals provided are also easy to follow and very informative. The best part is the feature rich phone, lots of great apps bundled and actually works well as a phone too-imagine that! The sound volume and quality are fantastic, with tools to custom tweak it to an old guys bad ears. The Android operating system and the bundled apps are all very intuitive and easy to use. The talk to text, search, and almost anything is wonderful. If you are reluctant to switch to a smartphone I highly recommend this phone and Best Buy to ease your transition.

The GS4 meets my needs exceptionally well, and even exceeds a few of my expectations (sound quality out of the speaker is pretty good, though my previous device set the bar pretty low). The camera is great and fairly simple to use (compared to DSLR and the like) and takes better-than-point-and-shoot pictures with features like animated photos and Drama Shots as well. The screen is perfect; don't take my word or any other reviewers' for that matter - go look at one for yourself. The interface is not laggy as others have mentioned so I'll chalk that up to usage styles. I came from a TBolt, so this is the holy grail of phones to me. If you have a GS3, I can acknowledge the argument that the GS4 isn't new *enough*, but I still don't agree (read opinion). The GS4 is just faster, so much faster.

I like the camera, the text, the keyboard, the monitor, it does get a little hot at times. Easy to navigate, pretty tough, replaced my camera. Not a heavy texter like the kids. My son has one of the phones and can't seem to put it down. Maybe because they have more time than I do. I don't use it for business profession. The video quality is good on it. I use it for pictures when I am on vacation. I like how we can download and transfer to other places. It would be nice if it had a little printer to go with it. I also have the insurance but haven't had to use it yet. Thank God! I can Facebook and use it for internet access as well. I would recommend it to my friends as well. I like using it in the kitchen because the wave feature I don't have to touch it when an incoming call comes in.

I've had this phone for a month. It's been great. Big improvement over my 2 year old Droid Bionic. It's much faster to open and run apps. The interface is improved too. Android 4.2.2 vs. 4.1, I think. The screen goes almost to the edge of the phone. Makes my Bionic look dated the way old laptops with a big bezel look dated. I compared it to a coworkers S3 and the exterior is no big, yet they've squeezed a significantly bigger screen in (the S3 looks a little dated too with the wasted space around the screen). The only complaints I have so far is that the eye tracking doesn't work that great. It's supposed to know when I'm looking at it and keep the screen on, but this doesn't work about as often as it does work. Still even if I were to shut that feature off, it would be a great phone.

The phone is a good size without being too large, the phone has a multitude of features that take awhile to learn how to use, the battery life has been satisfactory so far, the camera takes great photos and is easy to use.

I really like the phone and glad I upgraded from my S3. Many new features and slightly bigger screen and the front and rear cameras are nice. Since i have the Samsung Note 10.1 I like the familiarity of the two devices.

This phone has a great camera and is easy to use. The battery life on the phone is good and it's pictures are great quality. It's a little bigger than I'm use to but I like that it is thinner than my old iphone.

So far this is a good phone. The size and weight are just about right. The two cameras are very nice and the it takes good quality photos. The memory may be an issue but you can add a large SD card if you want.

A pretty good phone. Lightweight, great picture quality and battery life. Extremely intuitive ready to use out of the box did not have to go to the manual to figure out how to use the features.

Overall a great phone. Nice upgrade from the GS2. Was waiting to find the best phone to upgrade to and the GS4 won me over. Good size, great screen, great camera, fast, and SD card storage space.

Good phone. good pictures and easy to use. Screen size is just right. Makes a beginner like me seem like an expert. never miss a call or never drops a call. Clear voice and picture quaity.

My first smart phone was the original droid and I loved it til the firmwares became unstable and slow. It would crash constantly. I then moved onto the iphone 4 because I wanted simplicity and functionality. However, as time went by the iphone became too bland and uninteresting. I decided to finally return to android and wow, they have come a long way unlike iOS which has remained relatively the same. It is everything I liked in the past and more than what I can imagine. The specs are phenomenal and it multitasks with ease. Most importantly, almost everything can be customized. The camera is also beautiful. But because it is so powerful, the phone's battery can drain quickly. I tend to keep a charger handy but this will not last a whole day of use for all the functions it can perform. However, it is understandable that it isnt without its limits.

This phone does much more than I anticipated, but there is very little help in figuring it out. I have also had problems transferring pictures to my pc, which is a main reason why I bought it. It does take great pictures. A better tutorial would really have helped. It did not come with one, I had to download it from online and it barely touches on what it can do.

Easily the best phone on the market right now. I love the expandable MicroSD card slot which no Apple products have. I initially thought it would be too large but it's so thin that it actually takes up less room in my pocket and I previously had the Droid Bionic and the phone fits in the armband and bike cases I used for the Bionic. It's super fast, great battery life. The iPhone looks so old compared to the interface of the Android. I love the multitasking and dual screen features as well as the gestures. The only complaint would be is I wish it had stereo front facing speakers like the HTC One but the speakers are still very good for the size of the device.

The phone does everything. It won't replace my cameras but when I forget my camera I can use my phone to take great photos and I don't have to worry about quality. There are wonderful camera features as well included so I can edit the pictures right on the phone. Battery life could be better but I do get about 2 days on one charge so I really don't have that much of an issue with the battery. The only thing that really concerns me is the amount of storage left after all the preloaded apps. It is not an issue right now but it could be in the future as apps become larger. I also love the ability to use the phone as a remote. I am extremely happy with the phone