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Customer Ratings & Reviews

Model:
SPHL720BLS
SKU:
2400053
Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy S 4 Cell Phone's camera quality, screen size, ease of use, and battery life. Many also appreciate its features and light weight, while some found the price attractive. A small number of users expressed concern regarding the phone's storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 680 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best Samsung phone I have own so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and it is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've Ever Owned!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone. I've had it for less than two months and am glad that I chose to purchase it. The only issue that I've experienced is that the screen actions were very slow this weekend, but it's back to normal now. I would definitely recommend this phone to anyone in the market for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade from iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a iPhone 4s and compared to my wife's Galaxy S4 it was no comparison. We are on the same network and her phone out preformed my in every way. Soon as my contact was up i updated to the galaxy s4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good cell. I love it. Only complaint is I dropped it from a short distance. It chipped & dented easily because the phone is very slippery compare to other cell phones I had. I never used a phone case before since I take care of my phone. But I will since it slipped out of my hand. I don't want to risk it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a new phone, I hate having to learn new phones. I was not happy with the GS4 at first. I couldn't find my apps that I was used to using and Kindle would not load. When it did all my books were gone. Once I got Kindle fixed and played with the phone, found my way around... Now I Love my GS4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was considering this phone against the iphone 5c as well as the iphone 5s. Very glad I picked up the S4, I'm continuing to learn how to use it. Integrates well with other Samsung products as we have a 55 inch LED TV that we can easily connect to for displaying content from the phone. Recommended device...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT phone for anyone of all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it on "easy mode" because it is somewhat complicated to understand everything because it can do so much. Color Resolution is the best!. The sound needs a boost as it is not loud enough in many situations. Navigation isn't that easy. . I use my smartphone for email, text, apps Internet and maps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen is very vivid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could have gotten it cheaper but over it was still a great price (I'm all about a bargain ;-))..love the color...this phone is compatible to the samsung note 2. Really like this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I downsized from the Galaxy Note 2 to this phone. I did it based on the recommendation of a Best Buy associate because he said that the speed of the internet was better. I can see where it is a little faster than the Note 2. I would recommend this phone to other people if they inquired about it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    The camera is the best feature on this smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very unsatisfied with my phone overall. other than the camera. The combination of the battery life, issues witih charging, and the fact that the phone gets very hot to the touch makes me think it is a poorly designed device. Unfortunately I didn't realize all of this until after my fourteen days were up. I feel like I have been taken and will not trust Best Buy for future purchases. I would not recommend this product. Fitness apps run down the battery before I complete an average walk and dies faster if I listen to music. Overall I am very dissatisfied because the reasons that I purchased the phone for still aren't able to be used as desired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    signal in house not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it but still not getting good signal in house...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far happy with the phone from what I have been able to navigate around, just a lot to learn with the little information given in the "Getting Started Book". Considering nothing was explained to me at the store level !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone who loves technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thrilled to get this camera and waited for it and it was the best decision I made, What I have discovered about the phone is awesome and I know what I can still find more exciting technology to use. Best Buy Geek Squad game me an excellent protection plan. I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my daughter as she uses her phone a LOT for work. She loves it, especially the vice command feature. This is the happiest she's been with a phone yet and she gives it the highest rating possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size screen, still learning how to use the ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how the phone works not understanding how Google works and other things on the phone. Is there a book about this phone so I can be able to use all the features. Also the Internet gets stuck a lot. Need help to learn the phone once I can do that then I can rate it better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone Loads of Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone....only one complaint. The camera shutter takes a bit too long and you miss a lot of good shots or they come out blurry because people have moved. There is a sports mode but doesn't work with a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone other than i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone had the i phone 5 and could not wait to ge this phone. really love must faster than i phone not even close. even talked my wife into getting one because she saw hoemuch i like mine really a great phone battery could be alittle better but can't have eveything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really my first true smart phone with a touchscreen and I'm really enjoying it. Occasionally the screen would freeze but I took it to my local Best Buy store and the Samsung Rep helped me out. I'm confident it will be fine. Now my wife has ordered a Galaxy S4 for herself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. I purchased it for 49.99 with 2 year contract. The S4 on sprint has 2 versions. One with 4G LTE and the other with Spark which is a 3 triband phone (3 antennas ). Depending on your location the Spark phone can get up to 1 gbps using Sprint's data.

    I would recommend this to a friend