Customer Ratings & Reviews

Going from a Samsung Galaxy S3 to the S5 was a huge improvement for the battery life. We just cannot believe the difference. The phone has a lot of bells and whistles that many will like and the Easy Settings button is great. The only issue is the way you have to swipe to answer the phone. I've missed several calls because it is very hard to get it to work. It shows to swipe straight across but you don't actually do that, you have to swipe up a little and if it isn't done exactly, you miss a call.

New Smart phone user here. In January I purchased the Samsung Galaxy S5. Very user friendly!!! The camera takes really good photos. Such good photos that I rarely use my digital SLR camera anymore. I have joined the world of the instant take & post your picture!!!! I took some really close up shots of butterflies. I cropped them & printed them out 8X10. The quality was superb. I bet it would hold up printing poster size. The only complaint is the delay from when I touch to take the picture and when it actually sounds/takes the picture. Very changeling when taking pictures of kids. Missed a few great shots because of this delay. Hope Samsung fixes the camera shutter delay on their future phones.

My husband really surprised me when he bought me this for Christmas. I've been an iPhone user forever. My kids all have a Samsung so he figured I should try it out also- love it! Will never go back. Battery life is wonderful, size is perfect, clarity of graphics is great....I sent my husband a text message today reminding him of how much I love my new phone!

I thought I loved my Samsung S3... but the S5 is amazing. It is fast and reliable. The transition from the S3 to the S5 was easy. At first the size seemed to big, But I realized that it was easier to see everything. My family loves it so much, we have 4 of them on our plan!

I've only had the Samsung for a few weeks, and I'm still learning how to use it, but overall I am extremely pleased so far. I was very worried about learning how to use the smart phone, since it was an upgrade from my old flip phone. But it was easy learning how it works, and so much easier to send text messages. Plus the camera works great, too !

Phone quality is good. It is very fast. Pictures taken are very sharp and the HDR works great. Battery more than last through the day and charging it takes roughly 1 minute for each percent. Usually charging it between waking up and leaving home is enough to it to fully charged or enough to get through another day. Nothing to complain.

I had great customer service. This is a great phone.

Love my new G5 phone. So many great enhancements over the G3 (which was also a great phone). Love the Health features, very fast, and battery life is tremendously improved. I can go 3 days without charging compared to half a day with the G3. Size is slightly larger which is great for viewing web pages, emails, photos, etc. The camera is equivalent to my Olympus digital camera. You cannot go wrong with this phone.

Love the size, and quickness. Easy to use and find where things are located fast with downloads.

This is s great phone. I had the s3 before I upgraded, and love the choice. It is very easy to use (especially coming from a 3) The speed is good also. It's size is perfect because it still fits in most of my pockets. I am a Samsung lover anyway.

The screen is crisp, the sound is great. It has more features than I was expecting. It is even a universal TV remote. Waterproof is great when you get stuck in the rain. Best phone I've ever had.

THE EASE OF USE. WOULD BE GREAT FOR SOMEONE GETTING THEIR FIRST SMARTPHONE. I WAS USING THE SAMSUNG SKYROCKET II . THIS IS AN EXCELLENT UPGRADE. I'VE ALREADY RECOMMENDED THIS PHONE TO NUMBER OF FRIEND. THEIR ARE SO MANY APPLICATIONS. AVAILABLE.

I had the Galaxy 3 and limped along waiting for the perfect time for the 5 and so I've only had this phone for a few weeks. So far, everything has been great. I had to google a couple of settings that changed where the "home" button took you to but since I changed it back, its stayed there. Just got an ATT update yesterday and changed a few things but so far, everything works very well. The camera is a little different and working with some settings there but its all good. Glad for the upgrade and didn't want the 6... I still like to have a spare battery or at least have that as an option.

I really enjoy using this phone. The camera is the best that I have used on a phone. This phone handles multi tasking with ease. It is also very easy to use. The call sound quality is great. I bought one for each person in my household.

This model has good features like good camera, faster processor and wider screen etc.,

Great photo quality and very, very easy to use. The applications also very handy and easy to maneuver back and forth between apps.

This is a really snappy phone. It has space for memory expansion, it's fast and the display is beautiful. Only thing I am not too fond of is the camera. It takes longer to take the picture and some movement makes the pictures blurry. When pictures come out right though they are amazing.

It has exceeded my greatest expectations! The ease to open and get started, access to app's, clear voice sound, The photo's are excellent, with a variety of ways to take, edit, and view pictures. I like the large size, it is easy to sea and use the letters and numbers. I like the keyboard with the numbers above it. I am looking forward to using this phone for a long time!

I would not recommend this cell to someone without prior Android experience unless someone can show you how to use it. I believe there are classes at Best Buy if needed. I had an Android previously so I was used to it. Great phone. Large screen. Great camera. Easy to text, call and use.

I've been wanting the galaxy s5 for a while, so when bestbuy had it on sale I jumped on it, and I'm glad I did! It's an awesome phone! Battery life has been great so far. I'm actually going 2 full days before having to charge it. Of course the more you use it for video and such, the faster the battery will drain. I like the blue color that's unique to bestbuy. I called in to purchase the phone and had no problems. I'm on the old AT&T unlimited data plan, so I had to pick a new data plan when I bought the phone, but I took it to an AT&T store to activate it and they transferred my plan to my new phone with no problems. Overall great phone! I recommend buying from bestbuy. It was easy, arrived quickly, and almost couldn't have been cheaper.