Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

The previous price for this item was $45.83per month
Your price for this item is $39.58per month
for 24 months
Save $150 ($6.25/mo.)

Customer rating

Rating 4.8 out of 5 stars with 119 reviews

98%would recommend to a friend.

Write a Review

Rating Filter

98%
would recommend to a friend
Page 1 Showing 1-20 of 119 reviews
  • Rating 5 out of 5 stars with 1 review

    Very happy with the phone! Not so much with the sa

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love my new phone! It's great! I would really be happy if I would have bought it directly from Verizon. Best Buy was not able to activate or even try to help. In the past I have had great service from the mobile department. This will be the last time I purchase a phone from bestbuy. I bought an s10+ for me and an s10 for my wife. We were both already Verizon customers so it should have been that hard of a task. I told the employee I can activate my own phone but could he activate hers? His response was why can't you just activate hers too and pointed us in the direction of the nearest Verizon store. I love the phone just not the way I was treated.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Almost perfect

    |
    Posted .

    Beautiful display, lightning fast, gorgeous camera, and the battery seems to last forever. Salesperson advised me to try to let it run out of charge or get down to 5% as often as possible before recharging to "train" it to conserve battery - that's worked great so far. Only negative has been the touchscreen fingerprint sensor. It'll say "Press harder" but really it works better if my finger isn't perfectly dry. This part is gross I know ... but if I lick my finger then wipe it off to leave just a touch of moisture, the sensor picks it up on the first try. Side benefit - no one else wants to use my phone when they see that. Yes, I clean my screen often.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exception High-End Phone

    Posted .

    The ceramic black is gorgeous. It's almost like a black chrome. I understand the price is a turn off for a lot of people, but the quality backs the price, and I don't mind the fact that not EVERYONE who owns an S10+ will have this variant of it. It's nice to have a little exclusivity. I don't think I need to talk a lot about the phone itself. There's so many reviews out there and they're all along the same lines, the phone is incredible and the build quality matches. But surrounding some stuff that a lot of the reviews don't highlight: Screen Protector: It is true this phone does come with a pre-installed screen protector. It's just a plastic sheet, nothing crazy. Like all plastic sheets, it's has the ability to scuff and scratch if not cleaned properly or cared for properly. Additionally, if you wear polarized sunglasses, you will get the distortion effect from the plastic screen protector. It is easily removed if this is a problem and you will not get a distortion effect looking at the naked screen. The fingerprint scanner works great though the film protector. The dual camera cutout isn't nearly as noticeable as I thought it would be. It will undoubtedly boil down to personal preference. For me I was a little bit worried about it being distracting, but I honestly don't even notice it after using the phone for a week. The bumper/bezels are chrome, which blend nicely with the ceramic back, though I would have still preferred the gloss black I had on my Note8. However, at the end of the day, this is an expensive phone and I've got a clear case with black bumper surrounds anyway. This is definitely not something I want to drop and break. Battery life is incredible. The reverse wireless charging is actually pretty good in a pinch. I have the galaxy watch and it's come in handy if I get critically low and a charger isn't near by, but don't expect it to be fast. I got about 15% on the watch in about 30 minutes with a 15% drain on the battery. So as expected, you have to give some to get some, but it's not speedy by any means. But the option is great and I can see it coming in really handy if you're on vacation and leave the watch charger at home. Simply plug in the phone, turn on the power share, and charge the watch during the night. Up to this point, I've had zero issues with the phone and absolutely love it. I thought I'd miss my S Pen from my Note8, but not in the slightest. I actually prefer the slightly smaller size of the S10+ vs. the Note8. It's minimal, but it does make a difference.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave us such a powerful, positive review, Chazzy! We're pleased you noticed all the work we devoted into the features. Speaking of features, thank you for highlighting a lot of advantages! Samsung is honored to have customers like you, and with your support, we'll achieve even more in the future. ^Thomas Samsung

  • Rating 5 out of 5 stars with 1 review

    Great New Features

    |
    Posted .

    So Far, Samsung has not disappointed me. The new camera functions with the ability to zoom in and out with a touch of a button. The battery life so far has been great and has lasted me all day considering that I attach a Bluetooth headphone to it, use it for work and personal emails. Also, use it for WebEx, Soft Token and playing games all day for approx. 14+ hours and will have about 50%. Now the challenge is to see how it will keep going after a year. But until then, it does what I need it to do with minimal maintenance because the phone notifies me of when I need to perform settings changes or maintenance to optimize battery performance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're really happy for you, Neng0327! It's great when you can find something that fits all your needs. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Phone is worth the price. Great for gaming, movies, music or anything else you can need. Still outshines the newest iPhone!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy S 10+

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Looks the same as the 8+. Some new features and a couple of old ones missing. The screen is clear with a great camera. Still learning the features. You won't be disappointed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    One month later

    |
    Posted .

    Picked this up launch day as an upgrade from a basic s8 (64gb) and i've been pretty impressed. The build quality is high, the screen is crisp and vibrant, the surround sound is amazing, and I can get a full days use with heavy mixed use without needing a charger. I firmly believe they really got this phone right and learned from the short comings of previous models. A couple things that irk me or just aren't my personal favorite are the in screen fingerprint sensor. Its true that its latest firmware push really helped speed up its recognition but overall it seems a little gimmicky and less accurate than the conventional scanner. The included plastic screen protector is ..not the greatest. However Samsung care will ship you out a free replacement if you contact them which is actually huge. The power button is placed poorly, in my opinion, I find myself more often than not trying to shuffle up the phone to hit the power button and drop it at times. With that said, and going back to the build quality, this phone can take a beating and survives drops without any issue. A case is an absolute must have. I went with the Otterbox commuter case which has been my go to since the S4 and has not let me down since! The included galaxy buds are nice and performance wise are a huge upgrade from my gen 1 iconx. The battery on those last multiple workout sessions and the case keeps everything charged and ready to go.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Nice upgrade

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great upgrade from my s9+ I wanted the best non 5g option and love my Samsung products. Very user friendly awesome picture quality.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Fantastic

    |
    Posted .

    What a phone.. screen is stunning. Battery life is unbelievable. Speakers are crisp and loud. No distortion. Camera is amazing , the wide angle is a welcome addition to Samsung devices. The speed of this phone is unlike any I've come across and I've owned quite a lot of phones. I've never been more satisfied with s phone purchase like I am the s10+.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Galaxy greatness

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love the Samsung Galxy S phones. I get these phones all the time. They have never disappointed me, and keep getting better each year.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great phone! Anthony is the man!! Will take care of you and super knowledgeable with the Samsung's!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone, I love the color

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I really like the phone. When I bought this phone I hadn't yet seen this color yet, so I didn't know what it would truly look like. After receiving the phone, the color didn't look as good as I thought it would be. I think the white looks a lot better. Also, this phone is a beast. It is fast and never slows down. When I first got the phone apps would crash frequently, but now months later that doesn't happen much anymore. Probably from updates.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing!

    |
    Posted .

    So far my experience with the Galaxy S10 plus has been great! The screen is bright and vibrant and incorporates the fingerprint reader on the front of the phone. The screen is almost the full length of the phone front cameras actually set into the screen for an amazing look. Sound quality is also fantastic with dual stereo speakers which is perfect for listening to music or streaming a movie. I have had the phone since launch date and I really don't have any negatives to share at this point. I'm still tweaking the interface to set it up the way I like.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    cellphone

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    so far so good verizon always has treated me very well in customer service. I have been w/ several wireless networks in my life time. think i will stay w/verizon

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far so great. Phone was packaged and arrived quickly. Great upgrade from my S9

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome phone

    |
    Posted .
    Owned for 8 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Awesome phone. I still have it and it runs great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I upgraded to this phone from a samsung s 7 and I love it. The battery lasts a lot longer. They transfered over the data from my old phone to this one very easily. I get all my phones from Best Buy. I love my new phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone

    |
    Posted .
    Owned for 1.5 years when reviewed.

    It was great . Thank you very much . Worked fine Great

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best Smartphone on the Market

    |
    Posted .

    Coming from an iPhone 7+ to this phone, I can't say enough about how much I LOVE it!!! The camera is way better than the iPhone xs max. I love how this phone had the camera set up as well. It's way prettier than even the iPhone 11 getting ready to hit the market in September. This phone isn't as bulky as the iPhone either. The keyboard is easier for me to read. Oh, and the camera and movies, it's really HD. Compare the iPhone via this phone playing say Vudu, you'll see the difference. Also, you can get double the storage for this phone. Highly recommend.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this S10+ to upgrade my old S5. So far I'm very satisfied with it. It has a lot of functions and I probably won't use them all. I find that the battery life is very good and when you have to charge it, it's fast. The screen is large and great for viewing stuff like You Tube. Lots of memory too, 512 GB. The camera is superb. Takes crisp shots in all types of light. It was easy to learn also.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend