Customer Ratings & Reviews
- Model:
- SM-G970UZBEXAA
- SKU:
- 6323352
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Galaxy S10e's camera, size, price, battery life, storage, and usability. They appreciate the excellent camera, perfect size for one-handed operation, reasonable price, long battery life, ample storage, and easy-to-use interface. While there are a few concerns about the fingerprint reader, 5G connectivity, and Bixby button, the overall sentiment towards the phone is positive.
This summary was generated by AI based on customer reviews.
useless - due to adware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came loaded with lots of software crap from all over. Very hard to clear out all this junk, it was so bad that within a few days we returned it and used the credit to buy a Google phone of roughly equal value. At least with Google the adware & bloat all comes from a single source.
No, I would not recommend this to a friendDone with this brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say the store is not the problem.. The store has been very helpful.. The phone is Junk. Drops connection to Bluetooth randomly. Tried four different Bluetooth devices. This is the 3rd Samsung S phone I've owned. Dont want another one. Ever.
No, I would not recommend this to a friendThumbs down on Samsung Galaxy S10e cell phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cell phone I have ever owned. It has had numerous problems that have never been fixed. I have had numerous Samsung phones that have been wonderful but this one has been a real lemon.
No, I would not recommend this to a friendPhone problem.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone has a problem with firmware, it will turn off and then to get it turned on again is a big pain in the butt,it's still under warranty so samsung is gonna be informed.
No, I would not recommend this to a friendOverheats
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much junk preloaded, overheats on a 1/2 phone call. Poor customer service from Samsung. Samsung used to be a good name brand. Not any more.
No, I would not recommend this to a friendsuspect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recieved open item sold as new hassle to return never again
No, I would not recommend this to a friendHad to exchange phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a heads up - my unboxed phone very much already had someone's info in it prior to being formatted so it was unusable
No, I would not recommend this to a friendPerson
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good phone but after a year it was really slow !!!
No, I would not recommend this to a friendnot compatible with verison
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.switching to this phone from a 5 I lost all my cloud pictures
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Samsung Smart phones. I have loved everyone until the S10. The screen does not function property while I'm talking on the phone. I have muted people, hung up on people, made a conference call all by just talking on the phone. I paid dearly for this phone and am so disappointed. They do not seem to be able to fix the problem. At one point, I could not comment on group texts. I'm not a hater but I hate this phone. I would not recommend this phone. I let the Samsung help desk connect to my phone, at one point, and they shut off the automatic Wifi connection. I got an overage charge from my carrier because I did not realize it until the provider sent me a notice. The worst experience I have ever had with a phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jennifer, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Nothing but Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a relatively techy kid and wanted something new so I switched from my Iphone 6 plus. I have had nothing but issues since day one and I learned the hardway that best buy cant help you. The warranty is backed by Samsung so any issues I have to go out of my way to the authorized samsung store and any service issues you have to go to your carrier. The best part is when neither party thinks the issues is there and no one helps. I wish I stuck with my iphone. It just always worked and I never had issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Josh, we apologize that this experience has been less than ideal. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth