Customer Ratings & Reviews

I’ve had an S8 and am familiar with the basics. Love the new camera! Still intuitive operation. Samsung continues to make a great product Perfect for new users as well as all droid users

The camera slow motion and night mode captures turns out great with no motion distortion. With improvements with video and wide angle to telephoto shots, you can leave your Nixon home.

I Love this phone. Got it thru Verizon and so far it works great. Everything seems faster. Never lost a signal yet. All the apps I use work perfectly. Definitely would recommend it.

Love my new phone. Love the motion pics it takes. I'm still learning new things. Not sure about Bixby.... I installed google assistant to use instead... I'm used to it.

I have been really liking the phone, but got it for $500. I don't think it would be worth $1K versus a lot of other cheaper phones on the market.

I've had Samsung phones now for about 10 years, and I've always loved their ease of use. This latest update from Samsung is no exception, and I love the larger screen!

I just got this phone. 1 Best Buy has the best price hands-down. I did my research. So far very happy with it. Love how clear and bright the screen is. Tons of storage

Happy to have 5G and increased storage. Best Buy offered and explained a payment plan at favorable monthly rates on account of early purchase and introduction time,

This phone is top notch and the 5G is good when it is available. I got over 500 Mbps on 5G. Overall the phone has a nice screen and the camera notch is minimized.

I bought this for my daughter who had an S9 before . She especially likes the longer battery life with this phone. Everything else lives up to Samsung quality.

Exactly what I expected from a Samsung Galaxy. Fast, familiar and the best one yet. Very pleased with my purchase. Got it on sale for close to half price.

the phone is very nice, pictures are great. some features really aren't much different. overall I really like it. still experimenting.

I tried going to this phone from an iPhone. I found it to be a great device but found keys to be too narrow for my fingers and the screen scrolled so fast I found it frustrating to text. I have very little patience and It was back in the store in 2 days. I had initially bought it for the camera but couldn’t stand it long enough to give it a try. It’s nice but not for me. I’ll stick with Apple.

This was my first experience outside of Apple in almost 15 years. Great features and quality - super easy to use.

I got this for my wife to replace her pixel 2 xl and it's an awesome phone! The photos are amazing and the build quality is on point. Snag one if it's on sale!

Features not as good as past phones except camera & 5G

The phone is everything I expected and more. Amazing battery life. The transferring of my information was effortless. Best Buys performance was stellar.

we've been using the samsung galaxy line for the last 10 years and this is the first model i've been disappointed in, first off i did assume it had a sd card slot which it does not this is only on the uw model so it wasnt as easy to transfer some of my stuff over, it also seems to drop calls more and buffers more, i had the galaxy s9+ before this and would say as a whole it was a better phone

The phone is great and the transfer of files from my old Samsung was seamless with the Samsung Smart Switch app. Battery life is fantastic as well.

Great phone. Smal sizel and great power My apps were all installed at the store. I had minimal difficulties in getting them all up to speed.