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Customer Ratings & Reviews

Highly rated by customers for:

Your price for this item is $24.99per month

Customer reviews

Rating 4.6 out of 5 stars with 736 reviews

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Expert reviews

Rating 4.3 out of 5 stars with 13 reviews

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93%would recommend to a friend
Page 1 Showing 1-20 of 736 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Good phone but with some issues.

    |
    Posted .
    Owned for 1 month when reviewed.

    Nice phone with lots of flagship features but my particular one is experiencing intermittent problems with the touchscreen. Sometimes it will not respond to my touch all through the center of the screen. I have read issues with this in some of these and haven't seen any recommendations for repairs yet. My wife has the pink one and hers is running fine with no issues. Makes me think this is a hardware problem. Guess we'll see if Samsung fixes this problem! Other than this it's been a really solid phone. Battery life is very good and the screen is bright and clear. Really love the 120hz refresh rate!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S20 FE 5G

    |
    Posted .
    Owned for 3 weeks when reviewed.

    During the Black Friday promotional period I went in to replace my Samsung 8+ as I wanted to upgrade to a newer 5G phone. I found out that for the Samsung Note I had my eye on, that I could purchase 2 S20 FE 5G for the price of note. So I bought the 2 S20's & now my wife has a beautiful red upgraded phone! They both work terrific & possess a great camera. Thanks to the sales associate who steered me in the right direction.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love my phone and so does the family!

    |
    Posted .

    I pruchase my phone last year, a little after its release date. I saw that Samsung came out with the S20 line and I saw that they had an FE edition. After doing some research I decided to give the FE edition phones a try. My mother got the lavender color, my dad got the navy blue color, my siblings got the red color and I got the cloud mint color. Not only did my family get to pick their color but the icing on the cake was the price! I could not believe the sale BB was having at the time! I literally called my local best buy, was on hold for 30 minutes or so, and once I got to speak to a representative I asked him to confirm if the price I was seeing online was accurate. Usually when the price is low it's because of a trade-in promotion. Nope, not this time! Even the representative was shocked about that price/promotion. That same day I rushed to the store to place our orders. I actually ended up purchasing my parents their phones (I paid for their phones), my phone, and my brothers also bought their phones. Til this day everyone is obsessed with their phones! One minor thing Samsung hopefully works on improving is the video chat quality since it  glitches sometimes. Other than that, I give it 9.5/10! I have been looking at these phones throughout the year and they always seem to be sold out or out of stock. This edition is awesome and I definitely snagged a deal. :D I am a big fan of Samsung products from the cell phones, TVs, watches, ear buds, and so forth. My brother and I always purchase our phones at BB and the rest of the family finally gave it a try and they are not disappointed.  :)

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome computer - and a phone to boot

    |
    Posted .
    Owned for 1 month when reviewed.

    Nice, slim phone. My first Smart Phone and am very happy. Got a good deal on Black Friday with Verizon purchase. Note that another reviewer said that this phone could not take an SD Card. I poked around and found that Samsung said it could be expanded with up to 1TB SD Card, so I ordered the SanDisk - Extreme PLUS 1TB microSDXC UHS-I Memory Card, also at Black Friday prices. The instruction sheet that came with the phone does not mention an SD Card, but when I popped out the SIM Card tray (had to test the little tool they supplied), I saw that there was a spot on the flip from the SIM for a microSD. Popped in the tiny card and it worked just fine. Took it back out, put it in the adapter, put it in my laptop and loaded all my stuff (entire CD collection, all my docs, all my pics and barely used any space). Now my S20 may just replace my laptop as the main computer.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Red Samsung Galaxy S20 FE

    |
    Posted .
    Owned for 1 month when reviewed.

    My wife liked my Samsung S20 FE in blue & noticed that they had it in red, so I purchased her that red one for Christmas. She loved the 5G upgrade & the fantastic camera. Also it was easy to transition from her old Samsung & that made the switch rather stress less .

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Galaxy S20 Powerfull ZOOOOM!

    |
    Posted .
    Owned for 7 months when reviewed.

    Love this phone. Love the fact that this phone still includes SD memory expansion. The camera is GREAT! Only downside is the fact that Samsung eliminated the audio jack.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Wonderful Upgrade

    |
    Posted .
    Owned for 1 week when reviewed.

    I finally upgraded my 8+ and am extremely happy with my purchase of s20fe. It has alot of the upgrades I needed that my s8 needed. Plus I never noticed how much faster moving a new phone could be. It is very reactive and when I touch the screen it is not on the wrong character.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Galaxy 20Fe

    |
    Posted .
    Owned for 1 week when reviewed.

    It is very easy to get use to. It doesnt have everything some phones have but it's ok because I dont use half of the stuff that's available on phones. I upgraded from galaxy 7 edge so I really enjoy my new phone. It doesnt have headphone hole to use. It's not needed now there are wireless earbuds. Overall is a great phone finally a phone that does everything I needed. I like the color i got mint green.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Problem-free, so far!

    |
    Posted .
    Owned for 1 month when reviewed.

    I've only had this phone about a month but once we got everything transferred, it has been problem free. I don't stream or do any social media on my phone. It's a phone, text messenger, calendar, email, contact list, notepad, music player, unit converter and camera for me, with the occasional solitary card game. So, I don't get a ton of notifications going off every 2 seconds. But, once I removed a bunch of things that I don't use, it holds a charge for 2 days, or more, of normal use (for me).

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I haven't killed it yet.

    |
    Posted .

    I waited to write this review after I've had this phone for awhile and have really put it through it's paces. It's held up despite my constant abuse, and works as well as the day I bought it. I will say, it is on the large side so it doesn't always fit into things that most other phones do. That can be annoying but I like a big screen so it's a trade off. I also suggest getting a tempered glass screen protector, which works really well on this model since the screen doesn't curve at the edges.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung quality and design

    |
    Posted .
    Owned for 1 year when reviewed.

    If you are a Samsung phone person then you know what you will get only tech/spec better then the previous model. Love this phone, zero problems. Operates smooth and fast with all apps and functions. This is my 4th Samsung and if the tech could keep up, I would still using my 1st one. Samsung is always on the cutting edge of Android and design. ***I always recommend an Otter case for protection.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Repeat buyer at Best Buy

    |
    Posted .
    Owned for 1 year when reviewed.

    This is the third Samsung phone I have purchased at Best Buy. I have found their pricing is very competitive especially when packaging with a wireless provider. For me it is Verizon. I've had no problems with the phone and enjoy all the features.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    No-nonsense flagship

    |
    Posted .
    Owned for 1 week when reviewed.

    I had Note8 before - a loverly phone, but it had a few features that I wanted to change: 1. I wanted flat screen 2. I wanted plastic back I've got it all in S20 FE. I didn't use the pen much and didn't gain much from QHD resolution. What's better in S20 FE: 1. 120Hz screen 2. Newer processor 3. Speedier memory Regarding other features and changes: 6Gb RAM - same as Note8 and less than in the more expensive flagships, but enough - should be no issues with that microSD - present, great to have for photos and videos 3.5mm jack - gone, wireless headphones and earbuds are more convenient anyway IP68 rating - present, great I'd highly recommend this phone to anyone

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Everyone in my family loves their phones!

    |
    Posted .

    We purchase these phones almost a year ago. My brother was so close to trying an iphone for the first time but when he saw that the whole family was getting these new phones (again, we purchased these phones last year) and he saw the display phone and its features, he stuck with this red bad boy and he loves it. Til this day he has no complaints.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Loyal samsung

    |
    Posted .
    Owned for 1 week when reviewed.

    Loyal samsung customer for 10+years and I am not disappointed.upgraded from s8. This phone is just longer than s8 but functions like it.really come to enjoy the fingerprint on the front since i don't have to take my phone case to scan in the back. I also like it doesnt have glass backing.was hesitant to buy due to lack of headphone jack but was able to buy headphone jack adapter that plugs right into the usb port so i could use my headphones

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Decent phone but with one big flaw

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Bought this to replace my 3 year old S8+ which was still working fine albeit a bit slower than when I first got it. Sale price for Black Friday made it an attractive deal. I did some research before buying because I was also considering the non FE model for the extra 2gb of RAM. Overall phone is good. Battery life isn't much better than my old phone which was disappointing since this one has a higher capacity. I tweaked my power settings and with average daily use I'm getting about 24 hours between charges. Most disappointing problem is with the screen. I get random key presses at times just from holding it and at other times it is not responsive. Samsung has issued two firmware updates to attempt to correct it but the issue persists. I may consider returning it as I've had it for almost a week now. Otherwise it's a Samsung smartphone. Nothing groundbreaking over the last few generations. At $400 off MSRP it's a decent deal but at the regular price it's not worth the upgrade in my opinion.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Galaxy S20 FE for $14/month

    |
    Posted .
    Owned for 1 year when reviewed.

    I love it when Best Buy runs sales on new phones! My GF was needing an upgrade and I happened to be on BB.com and saw this 5G phone for

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    Posted .
    Owned for 1 year when reviewed.

    My daughter needed a phone since she was in school sports. This one was the right price and had a ton of features. She loves it.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dr Phil

    |
    Posted .
    Owned for 1 month when reviewed.

    This is an excellent phone with real good battery life. I’m very happy & satisfied with this phone.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Phone

    |
    Posted .
    Owned for 11 months when reviewed.

    Bought this phone for my daughter. She loves it. Good price and shipped fast. I buy my replacement phones from Best Buy as they have the best price for the same phones

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend