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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 124 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Galaxy S21 5G 128GB's camera quality, repeatedly praising its excellent performance. The phone's ease of use and good battery life are also frequently cited as positive aspects. Many appreciate the screen quality and find it to be a significant improvement over previous models. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 124 reviews
  • Rated 5 out of 5 stars

    New Samsung galaxy s21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone, and this phone is great. I'm still finding more features that it has. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Time for an upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is AMAZING!!! I bought this phone to upgrade from a Galaxy S7. Love that it's not the bigger size and almost the same size as my last phone. Very happy with the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for the price. We been Galaxy users for a LONG time. Only thing Samsung skipped on was the memory card, but the 200 dollar higher one has it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S21 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well. Pictures are good quality. Phone calls are clear. I'm enjoying using my new Samsung Galaxy S21 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It has a great display and takes clear pictures. Very nice. The color is kind of fun, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Galaxy s21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Lots of new things since my last one. Still learning how to use it. Great battery and very good screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE PHONE. EASY TO USE. battery seemd to hold up. staff didnt take the time to transfer data just said i could do it using the sync app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far!. Nice extras. My old phone screen had the rounded edges, this doesn't and I love that. Camera quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, no issues so far. Would definitely purchase again. As always, picture quality is Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Still haven't figured out all the features. I wish the factory ringtones were better and louder.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month of usage and still happy with my purchase,smooth refresh rate and super fast snap dragon 888

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy use. No issues to report. One year on still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the upgrade for the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually got what expected the camera is off the chain amazing made it definitely worth the upgrade!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth and very uniform, even at low brightness. Flatter profile will please some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a phone at bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at best buy manalapan was excellent!!! I had some issues purchasing the Samsung s21 and transferring info from one phone to other..each person I delt with was exceptional. Each one took their time..explained what was going on..they were respectful and excelled at what they did. Highly recommend purchasing phone at bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Easy to maneuver. Set up went smoothly with my phone carrier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Your new S21 doesn't come with a WALL CHARGER!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting very good service from JJ. He seemed to be knowledgable and transferred my data from an S7 to the new S21. It did take a LONG time - but I was happy that my new phone had all my information. That lasted until we got in the parking lot. The phone was at 20% power so I tried to plug it into the car charger. It didn't fit! AND there was NO WALL CHARGER in the box for my new phone! That's like selling a car without a key! Our next immediate stop was Walmart to buy chargers for this new size. I'm not as upset about Samsung wanting to nickle and dime customers - as I am that we were not TOLD about this change! I think employees selling this product should tell customers there is NO WALL CHARGER and the USB size is different than previous versions. I don't know when Samsung made that change - but the experts SHOULD know!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, TracyS. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samung Galaxy S21 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really needed a new phone. This one is perfect. charges up real fast. Easy to use. nice size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S21 5g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone, it has an excellent camera, and very clear sounding phone !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Back to Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the price and the camera. I love the bedtime feature.

    I would recommend this to a friend
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