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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 5.0 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Galaxy S21 Ultra 5G 128GB's camera quality and battery life, with many praising its excellent performance. Positive feedback also highlights the phone's ease of use. However, some users express disappointment over the lack of a headphone jack and concerns about the screen and the absence of an SD card slot.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Checks off all the boxes and looks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning new phone..... ............ . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s21 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest in a long line of quality Samsung products.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk yet, but the screen flickers like it's freaking out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Niiice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good... love the comfortable design. Need to purchase done good assesories

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still slow downloads, dead service areas which co workers with Verizon have service,and delayed incoming text messages and emails. Having to buy an adapter because there is no phone jack,and an charger was pretty inconvenient.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not so good. Other than that operates as stated

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so gopd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Got tired of prev phone so i ungraded

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people helping me with the purchase and setting up the phone were very nice and helpful. However my new phone requires a different headset connection and they didn't mention that to me. I now have to make another trip to the store or order online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me but not a bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I "upgraded" from a note 9 and I honestly miss my note and wish I wouldn't have made the switch. It's not a bad phone just not for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with awesome camera. Easy to use. Long battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    False moisture error FTMFL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a samsung s21 ultra. At first it will seem impressive but after a year, perhaps intentionally after the warranty period ends, it will develop issues. Mine now lies and claims there is moisture in the charging port.

    No, I would not recommend this to a friend
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