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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 Ultra 5G 128GB's impressive camera quality and long battery life. Positive feedback also highlights the large screen size and smooth 5G connectivity. However, some users find the phone heavy and expensive, while the lack of expandable storage is also a point of concern for a few. The phone's ease of use is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 160 reviews
  • Rated 5 out of 5 stars

    Galaxy S 21 ultra silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great fingerprint sensor is super good just waiting for a clear case that holds their s pen

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome cant really complain about that. The service provider sucked

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maria was very helpful and knowledgeable. She was patient and we were very comfortsble with her.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone wouks buy it again. Insirance plan is good too and worth it

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality! Knowledgeable sales people and always a pleasure to work with them.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest Samsung Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device has everything you will need for me i think the only thing i dislike is the samsung apps I prefer a more stock android.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 21 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Service .Delivery prompt . Online Order Received within 24 hrs.Excellent Service.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung s21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still trying to figure out a lot of the things that are on the phone.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ftw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always among the best when it comes to phones and this phone is no different

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting awhile for this phone kinda wanted the 512gb but 256 will do fast device

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy ultra 21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone... I was a little upset when I had to wait for my phone to come in..

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesman Greg was terrific, helped me with all my questions about upgrading my phone

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new samsung phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still new with unfamiliar features. I am learning as I go.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I'm happy with it so far except having to push 2 buttons on side of phone to take a screen shot. Makes it awkward.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone lots of new features can't wait til figure out how to use them all

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good love it. I will recomend it to any one i am near

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice upgrade for my Galaxy S9+. I have always been a Samsung guy.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned. I highly recommend it to anyone and everyone.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Payment lowered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Beautiful pictures. Keeps the charge. Easy to use. Similar toS10+.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product, but the price drops so quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool camera and shoot nice photos. However, the price drops so quickly.

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    Reference #18.8ecc017.1779223371.3de1f83b

    https://errors.edgesuite.net/18.8ecc017.1779223371.3de1f83b

    I would recommend this to a friend
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