Customer Ratings & Reviews
- Model:
- SM-S711UZAAXAA
- SKU:
- 12100360
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Best Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has frustrated my effort for over a month. The services received was barbaric, outdated and dejected. I have second thought if bestbuy is what they say they really are. For over a month its been excuses and excuses at getting an electronic gift card for my lost/theft insurance. It is crystal clear that best buy wanted to frustrate me. I give up on best buy. Infact, after this, i wont deal with best buy and wont encourage anyone i know to have any dealings whatsover with best buy.
I would recommend this to a friendSamsung Fe 23
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this phone. Its constantly needing to restart to work right. Came with no directions. Its hard to restart and keeps messing up. Ugh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Bebe, thank you for your feedback on your Samsung Galaxy S23 FE. We understand how important your device is to you on a daily basis and we would be happy to help you ensure you have the intended experience. We have available on our website both the full device manual to help with any settings and instructions for your device. We also have the Samsung Support Team available to help troubleshoot any aspect of your device that is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Don't take credit card from bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having terrific buying experience as I chose to pay through credit card which is offered by best buy. I got my mobile and phone is working well for now. There is an issue with credit card delivery, i am yet to receive card. My due date for first payment is few days ahead. To register card for monthly payments required full card number which i don't have. I made several calls, their automated support system sucks.
No, I would not recommend this to a friendBest Buy is not Amazon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these on 12/18, they were supposed to be shipped 12/19 and arrive before Christmas. They still haven't arrived and Best Buy won't let me cancel the order. I bought two more expensive phones at the store as presents. They still have my money and I keep on hearing the same lies, someone from our back end department will get back to you in three days. That was 10 days ago. Terrible experience.
No, I would not recommend this to a friendConstant issue with calls and texts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly having problems with the phone. Mobile data will work with 5 bars, but calls and texts won't work. Restarting the phone will fix the issue temporarily, but I won't know I'm not getting calls and texts.
No, I would not recommend this to a friendSmart phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch Stop working sometimes. Poor response very bad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for reaching out to share your feedback with us, Jabal. We see that you reached out regarding the Galaxy S23 FE. With Corning Gorilla Glass 5 shielding the front and back, Galaxy S23 FE is built to last. An IP68 rating means your device is water and dust-resistant for extra durability. Certain factors may affect how well the touchscreen on your device performs. If a third party screen protector or accessory is attached, the touchscreen may not work properly. In particular, it may not work well if there is dust or air under the protector if two or more protective films are attached to the screen, or if the protective film is peeling near the edge of the screen. Remove the screen protector or film if it is peeling or has debris underneath it. If you are keeping the screen protector or film, you can enable the touch sensitivity option to help with taps and touches. Open Settings, then tap Display and then tap the switch next to Touch Sensitivity. Check out the article, "Touchscreen issues on a Galaxy phone or tablet" for options to help troubleshoot this. Please reach out to us at Support if this continues to be your experience. We look forward to hearing from you! -Kelvin
ripped off on my trade in allowance....never recd!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i traded this one in for the samsung s23-liked the size better. im still waiting for my trade in money and now it doesnt even show on my acct on line that i traded it in. filed a complaint with citi bank who holds the best buy card. cant get any answers from the store!!!!!!!!!
No, I would not recommend this to a friendGave me a open box phone instead of new one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone on Black Friday and when I got phone it was an opened box phone that was returned when it was advertised as new. I could have purchased an open box phone for a cheaper price at Best Buy.so I will be returning it .
No, I would not recommend this to a friendYOU SELL PHONES THAT ARE BLOCKED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sold me a phone that it is locked, and I bought an unlocked one. I can not use now, I am in Argentina, and the IMEI says it is a negative phone. You cheat me. I want buy anything else at Best buy
No, I would not recommend this to a friendNot the best purchase i have made.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't loving it to much crap on it compared to google pixel
No, I would not recommend this to a friendStill no phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this phone a week ago and still haven’t gotten it. I changed to pick it up in store and after another week they said it wasn’t available. If I don’t get my money back or this phone I don’t know what to do.
No, I would not recommend this to a friendNot the greatest phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the money pony up for a better quality cell cause this one doesnt do what the s serious does not even 1/4 ... Plus the service wasn't very helpful either
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kingpapi, we appreciate you sharing your experience with your Samsung Galaxy S23 FE. Our goal here at Samsung is to provide a range of devices to meet the wants, needs, and budgest of our customers, and to provide the best experience possible in those parameters. We do our best to provide as much information about our devices as well to help our customers choose the best device to best suit their needs and have the full device manual on our website to help you best align your device to your need. You can also reach out to the Samsung Support Team for assistance with any aspect of your device that is not functioning as expected or to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Screen cracked in 1st month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought switching to a flat screen VS my note which was curved screened would help with the door ability of my screen. this screen cracked within find Monte of ownership. That's with a Otterbox and timber glass screen protector I am very unhappy with this phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Eric, we appreciate you sharing your thoughts with us about your Samsung Galaxy S23 FE. We understand how important your device is to you on a daily basis. The Samsung Galaxy S23 FE does have a Corning Gorilla Glass 5 display and Aluminum Frame to help with the overall durability. If you are looking to resolve this matter, please reach out to the Samsung Support for a review of warranty and repair options. Thank you for being a Samsung customer. -Elizabeth
Typical shady practices.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a strange coincidence that the battery performance of my brand new phone decreased noticeably and significantly after the first firmware update.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alexciel, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are experiencing less than expected operational times when it comes to your battery life, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a case on the phone that had drop protection and the screen shattered. Then dropped from 2 feet the camera shattered. Phone is only 2 months old!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JasonW, thank you for sharing your feedback on your Samsung Galaxy S23 FE. We understand how frustrating it can be if you have a device that is not performing as expected. We would be more than happy to assist you with resolving this matter with your device. The Samsung Support Team can review all potential warranty and repair options available for your device. Thank you for being a Samsung customer. -Elizabeth
Carla
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch. Wish it came in more colors. The battery life could be better too.
No, I would not recommend this to a friendMo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best do not hesitate go and get it and the price is good
I would recommend this to a friendSooper phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good phone excellent with good camera has telescopic lens
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Satisfaction Guarantee: We stand behind the quality of our products/services. If you are unsatisfied for any reason, our return and refund policy ensures that you can return your purchase and receive a refund or exchange.
No, I would not recommend this to a friendAwesome phone! Awesome price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to find this phone at my local Best Buy it was an open box excellent condition I love the color purple and beautiful display and battery is great i highly recommend the Samsung Galaxy S23 FE !
I would recommend this to a friend