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Customer Ratings & Reviews

Model:
SM-S921UZKAXAA
SKU:
11551546
Your price for this item is $629.97
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 228 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fits well in the hand. Has long battery life so far and has very fast processor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is only aspect that is substantially better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 24 Battery life not as good as expected. Also, My Samsung 9+ had better functionality than the Samsung 24 I just purchased. I could use the Samsung Health app easily and I used to be able to track my heartbeat and stress level to check on my overall health. I cannot do that with the New Samsung 24. However the new phone camera is much improved and I look forward to some great pictures ahead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MartineJ, thank you for finding the time to share your sentiments with us about your Samsung Galaxy S24. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 has an intelligent, all-day battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. With Galaxy AI, so many new and amazing features are now available to you! You can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! We have a plethora of resources available online from interactive simulators to video tutorials to help you get better acquainted with your new device as well as we offer device manuals and software updates, if you find yourself in need of those in the future. If you have any questions for us or if you would like to share any other feedback with us, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works amazing and has no problems. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice color. Phone is very fast and it is user friend and easy to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last for a long time. Easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone, much better than the iphone she had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was amazing! My item is working perfectly fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save! save! save!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a bargain in the open box listing. Saved over $ 300.00 off original price. Love my s24!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality phone, gave it as a gift and it was a great gift for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an upgrade and this phone is exactly what I needed. Battery life lasts much longer than my last Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Loves It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the phone on Father’s Day for my dad. We thought it would make his hip replacement surgery more bearable… and it absolutely did! He loves the phone and I rarely see him off of it. Not the most tech savvy, but definitely a tech lover. I’m very happy with this purchase and the swift service from my Best Buy made it worth going through them again. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone it was expensive but worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone i love it. I highly recommend it. Its really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone of 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone provide great battery and it’s the fastest phone I ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone has a really high quality camera and fast processing speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New S24 phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit smaller than my last phone but otherwise I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung good dependable and quality phone used for years no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The touch and the camera are great . The responsiveness is great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bhavna phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone I liked features what it has and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone super fast, battery last forever. Best purchase i have made so far

    I would recommend this to a friend