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Customer reviews

Rating 4.8 out of 5 stars with 290 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 290 reviews
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , color is nice Phone is comfortable in the hand And speed is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S26 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy S26 Ultra 512GB from Best Buy, and it has exceeded my expectations in almost every way. The performance is incredibly smooth thanks to the powerful processor and generous RAM—apps launch instantly, multitasking is seamless, and even demanding games run flawlessly. The 512GB storage is a huge plus. I never worry about running out of space for photos, videos, or apps, which makes it perfect for long-term use. The display is absolutely stunning—bright, sharp, and vibrant. Watching videos or browsing feels premium, especially with the smooth refresh rate. The camera system is another standout feature; photos come out crisp with great detail, even in low light. The zoom capabilities are especially impressive. Battery life easily lasts me through a full day of heavy use, and the fast charging helps when I need a quick boost. Overall, I’m extremely satisfied with this purchase. Best Buy made the buying process easy and reliable, and the phone itself is a powerhouse that delivers on all fronts. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pre order deal ever from any platform

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Galaxy S26 Ultra from Best Buy, and I honestly couldn’t be happier with my experience. First off, the pre-order deal was unbeatable. I compared with other retailers, and nothing came close to the value Best Buy offered. On top of that, I was able to trade in my Samsung Galaxy S25 Ultra, and they gave me an amazing value for it. What really impressed me is that even with the back of my phone broken, they still honored a phenomenal promotional trade-in offer. Not even Samsung had a best offer . The ordering process was smooth and straightforward, with clear pricing and flexible pickup/delivery options. My phone arrived at the right time, and in perfect condition. As for the Galaxy S26 Ultra itself, it’s absolutely incredible. The performance is lightning fast, the camera quality is next level, and the display is stunning. It definitely lives up to the hype. Overall, Best Buy made this whole purchase easy, stress-free, and totally worth it. I highly will try purchasing more on with you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! New feats (most of them) as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very useful upgrade for me from the S24 Ultra. Horizontal stabilization and upgraded AI features are just as advertised and amazing at every level. Privacy screen feature, however, may need some work. There are two levels to the is feature - medium and maximum. Medium doesn't affect the overall display quality, but also doesn't fully do the job and only makes it appear less bright from an angle. When maximum privacy is toggled on, the intended feature works, but at the cost of making your whole screen look greyish even when looking at it directly, so I doubt many people would use it as much. But that said, I don't blame them as it is their first iteration of this new innovative feature and I'm sure this will be fixed in the next iterations. Overall, great phone. Battery life is also similar to my previous S24ultra which is good. I do hope that Samsung can improve further in that area so that it can house a bigger battery (greater than 5000mah). I'll be sure to update this review in the coming weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good upgrade from S23U to S26U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung loyalist always buying in the Note and Ultra flagship phones. My S23U was a good phone but I was disappointed with my cell coverage at times compared with my wife on an Apple Pro Max series who never seemed to have issues. The S26U has done really well and even better than her Apple phone with cell coverage, gives me Wifi 7 compatibility at home on my network, has GREAT battery life where I'm getting 1.5 to 2 days between charges and with my 70w charger I get 10% to 100% charging in about 50 minutes. The phone handles much better in hand with the rounded corners and you can tell the phone weight difference being much lighter in pocket. I'm not a big camera person, but the picture quality at really high zoom is much more clear. Love this phone, just wish I could have gotten white at my pre-order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone on the market! S26 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I'm coming from the s23 ultra which was already a beast in itself. This phone is a great color when you see the white in person it's definitely different it's something you have to see in person versus seeing it online. And all the new features that Samsung came out with is definitely great and of course it's a little bit lighter but all in all definitely a 10/10! I would recommend honestly the last five models of Samsung to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best flagship on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the S26 Ultra for a few weeks now, and it’s an absolute powerhouse. The display is incredibly bright and smooth, making everything from gaming to scrolling feel premium. The 512GB storage is perfect for all my 4K videos and high-res photos. Battery life easily lasts me through a full day of heavy use. If you want the best Android experience, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy provide the best deal for the Samsung product. For the S26 ultra, I get the highest tradein value for my s24+ on the top of it I got a memory upgrade to 512GB for no cost. Even Samsung website doesn't give that much discount without purchasing something extra. They really kept the value of their name "BestBuy"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone to S26 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not lie, ive had iphone for 10 years And just grabbed this, ill be honest.. i am having a lot more fun with this phone than my iphone. Im not dissing it but i guess for me this is just more fun, more engaging and exciting to me so honestly i love my purchase Im going to have this for a very long time :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S26 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung S26 Ultra for a few weeks and it’s honestly one of the best phones I’ve had. The screen is super sharp and smooth, the camera takes amazing photos (even at night), and performance is fast with no lag at all. Battery easily lasts me a full day. It is a bit big, but if you’re okay with that, it’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S6 Ultra is a very elegant, easy-to-use cell phone. I waited months to be able to buy it. The photos are wonderful; its camera captures the moment—and specifically captures those precise moments worth remembering. I love my S6 Ultra. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upgrading from my S24 Plus because I didn't like the 25 series, but this one is actually a bit more worth it. It's my first Ultra—I bought it for the camera, and it doesn't disappoint. I would change a few things to improve it, but it's solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung's new superstar!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, i upgraded from the S24 Ultra so the rounded edges were a very nice touch (although i do miss the feel and heft of the titanium on the S24). The S26 does feel a lot lighter but, i does also feel like a single drop will cause significant damage so get a case ASAP. Camera quality i cleaner and sharper (better blacks and greys) than the S24 Ultra). Samsung.... bring back my Bluetooth S-Pen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse phone and chip!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The raw power is unreal on a mobile device. Cameras are superb, battery is great even though it’s still 5,000mAH. I thought about giving it a 4 star because of this construction (aluminum again) but I always have a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung still kicking .........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my older S24 Ultra and I was surprised to see actually that there are some upgrades! The cameras are different and the phone works in a little bit easier way now... Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic phone that is incredibly smooth to use. I previously owned the S24 Ultra and upgraded to the S26 Ultra, and I noticed a difference of approximately 80%. I highly recommend purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone specifically for the built in privacy screen. Upgraded from 25+ ultra Not to big a difference unless youre looking for what i was. Camaera amazing as always. Photo attached was taken with the s26

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S26 Ultra is a beautiful device. The camera quality is supreme and the speed and performance of the screen is so smooth. The built-in privacy screen is absolutely fire! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving It!. Screen Privacy feature is amazing. Also Loved the Camera Stabilization Its awesome for me as I can Record my baby's activities without worrying about Camera angles being out of scope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father of all cell phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent! Its latest generation processor is lightning fast, and the cameras are top-notch. I'm very happy with my new purchase!

    I would recommend this to a friend
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