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Customer Ratings & Reviews

Model:
SM-G950UZVAVZW
SKU:
5789007
Your price for this item is $672.00

Customer reviews

Rating 4.7 out of 5 stars with 4228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 4,228 reviews
  • Rated 5 out of 5 stars

    Unbelievable photos

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    Posted .

    I bought t he Samsung 8 specifically for it's photo abilities. And it hasn't let me down. It has a lot of features which I haven't even began to explore, but my favorite feature is the camera. It also let's you shoot in RAW. I was really surprised to get such greay fireworks photos grom hNd holding this camera. Just set it on auto & it does the rest. You can even review the camera settings after you take a pic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cellphone by far

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    Posted .

    My Samsung Galaxy 8 purchase exceeded my expectations. There are so many features that even after 6 months I continue to learn new things about my phone. The camera is amazing, my photo's are the best I have ever taken with a cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appearance for carrying

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    Posted .

    It works wonderful especially take photo. I compared pictures with iphone8 and results are totally different. It is not clear and vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .

    A total upgrade from my last devices. Wouldn't trade it for anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .

    It's a great device. The camera is superior. Love the vr!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime iPhone user loves the s8!

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    Posted .

    I have enjoyed using this phone so much that I feel the need to write one of my first online reviews. My last two phones were the iPhone 5 and iPhone 6. I enjoyed both very much; the only thing i disliked about either was the battery life. Neither of these phones lasted me a full days use, which often left me without a phone late at night. This was a huge issue when I was out late and needed uber or to contact friends, and was something I wanted to avoid with my next phone purchase. I loved iOS, and my iPhone six was still working fine minus the awful battery life. After reading some reviews on the iPhone 7, i decided to look into android phones due to the mediocre battery reviews. The s8 had good reviews for battery life, although not the best for Verizon models (moto z play), but it had the best reviews for almost everything else, which swayed me. Best buy also had a deal going on when i purchased it that made it the same price per month as the moto z2 play. That made the decision to buy it much easier. The user interface is easy to use and highly customizable, the screen is amazing, it comes with 64 gigs of storage (my last phone had 16 so this was huge for me) and the battery life is incredible! I've tried it on the two main battery settings, high and mid, and both lasted me at least a full day. My first day with high use and heavy downloading on full power lasted me from 8a-1a with over 20% left. On mid battery saver mode, it had over half the battery left. I've ended up around 40% on full power since that first day. All days referenced were around 17 hours. I use my phone pretty heavily, and see the biggest drops on apps like reddit, groupme, and youtube. The phone also charges very quickly. I never could play games on my last two phones due to storage. I've downloaded a few, including final fantasy 9, and all run very smoothly. It's kind of blowing my mind that one of my favorite playstation games can run so well on a phone. The edge to edge display is as advertised; it's the first thing that draws you in in-store. The pressure sensitive home button is great and I've had no issues even when using a glass screen protector. The finger print sensor is also located in a place that's apparently bothering many users, but I have a case that makes it very easy to feel where it is, so I have no complaints. I went with the clear otterbox symmetry because I liked the way the orchid gray back of the phone looks. I wouldn't recommend purchasing one of the $50 tempered glass screen protectors they sell due to the price. I love glass protectors because I'm accident prone, and I've been using a $6 protector from amazon. Tempered glass protectors are all getting panned online, but I've had no issues. I'd be really nervous using this phone without the extra protection. In regards to my purchasing experience, Best Buy was great! I had only upgraded phones in Verizon stores since my first phone in high school, so going to Best Buy made me slightly wary. The associates were all incredibly helpful and not pushy at all. They actually talked me out of purchases. I was heavily considering the s8+ for the extra battery and I'm very glad I passed. It was way too big in my hands, and it wouldn't have been worth an extra hour or two of battery life I wouldn't end up needing. I was able to easily add the phone on to my monthly plan, just like at Verizon, only at half the cost. Overall, I can't imagine there's a better phone out right now. It's the most unique and fun user experience I've had since my first smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .

    I've had the phone for nearly a month now and I love it. I probably didn't need to upgrade, as my Galaxy S5 was perfectly functional although seemed to be running slower. I'm not much of a phone-tographer, but the cameras seem to be a big improvement over the S5. Camera functions too, feel more intuitive and quicker. Im not a huge fan of the curved edges. Aside from allowing more comfort for the hand, the edge feels more like a gimmick than anything. It essentially disappears once the phone is in a case, which is almost a necessity considering the price. I understand some might find it annoying that the fingerprint sensor is now on the back of the phone, but I haven't yet gotten onboard with biosecurity technology. I still like my 4 digit PIN, so I can't speak to the iris scanner or facial recognition either. I was worried about the absence of a tactile home button, but it hasn't been an issue. Bixby, like biosecurity, is something I haven't found a use for yet. It's exclusive button is very close to the volume down button, which can be mildly aggravating if you are relying on touch alone to minimize sound. Speaking of sound, the speaker is now on the bottom of the phone as opposed to the back. As someone who watches/listens to a good deal of media on my phone, I find this change from my S5 a great improvement. As for battery life, I've been extremely satisfied so far. I was very happy with my S5's battery life and I find that my S8 lasts considerably longer. I am slightly nervous about not having access to my battery, though. Over the two and a half years I used my S5 I did have to remove the battery a handful of times to reset the phone due to unresponsiveness or glitches. Another improvement over the S5 is lack of a plastic back, which made that phone feel cheap. Conversely, the higher end metal and glass back of this phone make it feel incredibly fragile. It's too bad that something so sleek and well-designed requires a case to keep it from scratches, scuffs and cracks. The advertised "infinity screen is non-existent with the addition of even the slimmest case. Lastly, I really like the included headphones in comparison to those of the S5. They are a little more substantial in the ear, keeping them from popping out and also allowing a good deal of noise-cancellation. The cord feels to be made of a sturdy metal mesh that comes off as rugged and long-lasting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6s to S8, Great display, scratches easily!

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    Posted .

    6 years with iPhone, last one being the 6s. Upgrade time and Apple wasn't impressing me with the 8 or X. I never planned to leave Apple but I was able to get the S8 for less than half price. If I hadn't been able to do that I would probably still have an iPhone. The S8 display looks amazing and it is probably more so what Apple should have done with the X, but it doesn't seem very durable. I didn't get a case or screen protector right away because I wasn't sure I would keep the phone. In the first 3 days I had never dropped it or scraped it on anything. Going in and out of my pocket or sitting on my desk or night stand and somehow the back got scuffed up and the screen was scratched. I treated this thing better than my own children because I thought I might return it still. I had gone without a screen protector or case on my iPhones many times and even dropped them and I have NEVER had an iPhone screen get a scratch. The curved screen makes the display look even better, but as for function and practicality it gets a little annoying when certain buttons or images are wrapped over the edge. Other than that, the overall design of the phone is pretty great. It was a full screen without the annoyance of a "notch". It still has a headphone jack which I use daily while charging and I can still pick my phone up and have it charge still, unlike “wireless” charging. It keeps a virtual home button which I like, AND it still has a fingerprint scanner! It might not be in the best spot but I don’t seem to have the problem most people complain about, especially with a case on it, it is easy to get it every time without hitting the camera lens. Bixby button is dumb and I deactivated it and the Bixby home screen. Google assistant is better. The S8 does have great customization but at the same time there are so many features and options it is a little tough to find something specific in the settings. Coming from Apple it is annoying to have 3 messaging apps, 2 photo apps, 2 internet apps, 2 email apps, and countless others preinstalled on the phone. I had no idea what to use and what was better, or safer, or what was going to cost me money with memberships (that was mostly Verizon’s apps). Apple is pretty straight forward, here are your apps that work best on the phone and are secure. If you want others you choose them and download them. There are other key features that I like WAY more on Apple, but there are also many features that I really like with the S8. I could go on and on with my likes and dislikes but overall it is a pretty good phone and I am keeping it. In the future I might go back to Apple or I might get another android of some sort. It will all depend on what the new phones have to offer and if they are worth the money. Hopefully, it will be one with an under screen fingerprint scanner like the Chinese phone that was just announced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .

    Phone is amazing! Love the features and the style. Overall great phone would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Apple to Samsung

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    Posted .

    I have always been an iPhone person. Whenever I've strayed away from the iPhone, I've always gone back to it after a couple weeks. But not this time! The Samsung Galaxy S8 is awesome. Coming from the iPhone 6 Plus, it took a little while to get used to the narrowness of the S8, but the screen size is actually slightly bigger diagonally than the iPhone Plus's, so I didn't feel the need to get the S8+. The size of this phone is perfect - it fits so much better in pockets, purses, etc., than the iPhone 6 Plus. The camera on the S8 is stunning. The colors are true, the depth and clarity are on point, and with the improvements Samsung has made to the front-facing camera, you don't end up looking all distorted like on previous Galaxy models. The S8 is fast, I'm not experiencing any lag when quickly switching between apps or playing games. The battery is decent, but the iPhone 6 Plus battery was better. Although, it is nice to have a couple different power-saving modes on the S8. Being able to customize everything on the S8 is a really great, and so is being able to have all kinds of widgets. Since the last time I had an Android phone (3 or 4 years ago), there have been so many improvements made to the Play Store. Apps for Apple and Android seem to basically be the same now, which is great. Also, I feel that I am able to make my phone more secure with Android as opposed to Apple. All in all, I'm happy with the switch I made to the S8 from the iPhone :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted .

    This is my 3rd phone from the Galaxy line (S3 and S6 were my 1st and 2nd) and even though the first two were perfectly fine and performed well this one far out does them. It's taking me some getting used to not having an actual physical home button to get to the home screen and the default location of the Chrome shortcut button happens to be exactly where my apps button is on my S6. These aren't negatives at all. The edge seems fine although I really haven't looked at it much yet. The Bixby button/function is well placed but haven't looked at it much yet either. The Best Buy employee was great. The Samsung representative in the Best Buy store was great. There are actual official Samsung Repair Centers in select Best Buy stores...I didn't know this until AFTER I purchased my phone. So while not a negative the web site could do a better job of letting people browsing Samsung devices know that there is such an option. With that new information in mind I decided to switch my phone protection to the Geek Squad plan instead of the one offered by my carrier and hope I never need to use it but am content that I can go to a Best Buy store to take care of it. Excellent phone. Excellent customer service by both the Best Buy employee and the Samsung Representative. Excellent protection plan option. Excellent Best Buy incentive. My carrier had none except if I traded in my old phone which I didn't want to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good....but be careful with the screen!!!

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    Posted .

    So I was really excited to get this phone. It looks great, it's fast, the call clarity is superb, the screen size is amazing, and the camera is top notch. BUT, the screen has already cracked. The phone has not been dropped yet, and I'd like to think I take good care of it. I noticed a small spec in the screen one afternoon, and it got worse over the next few days, and now it runs up an down the entire screen. I honestly have no idea what I did to make this happen. I guess now I am stuck with it for 24 more months. Luckily, none of the functionality seems lost, so I am still enjoying it for the most part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first android phone

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    Posted .

    OK, it's been a couple year now. This was my first android phone after switching from Apple. It's not bad, but there's a few things I'm not best pleased with. First is the curved display. I get the idea that I could have it face down and see some notification. I can say I never do this. I don't know anybody that does. What good is the curved display? It's a pain trying to get a case for it. It makes it easier to scratch. It's really not a great "feature". Second is Samsung itself. Nobody asked for Bixby. I know a lot of Samsung users. Nobody uses Bixby. Everybody disables the button. Supposedly they've finally made it so that it can be reassigned but only through their Bixby software and it's buried deep. Third is their battery management. Samsung tries to prolong battery life by managing apps while they function in the background. The result is that any managed app has a good chance of not working with things like android auto, or if you have a music app running in the background it might just randomly quit working. Samsung is a titan for the android world and they make decent phones. I think everybody wishes there was a big company (like Samsung) that was more concerned with what customers want instead of pushing what Samsung wants the customer to have. One last thought is that Samsung is not famous for long term support. For example this was their flagship phone a couple years back and they're not going upgrade it to Android 10.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, several upgraded features over iPhone

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    Posted .

    A few things that I didn't read anything about in the reviews that i found personally useful after 1 week. You can designated "trusted sites" so your phone doesn't always lock if your in those spots. I hated having to unlock my iPhone every time I was driving (which is very often) and the fingerprint reader was fickle. The S8 knows when I'm in my car and home and my office so it doesn't require me to unlock it in those places. That's a nice feature. The Message+ app (I'm not sure it's actually a Samsung app but might be actually from Verizon) has some additional tricks in it over the stock iPhone text app. I never used some other apps if there was a stock Apple one, so I'm not sure that's available on both phones anyway. The level of customization is almost silly, but if you want to really personalize almost every aspect then you can. The one down side is that the texting features in Apple are still better with the ability to add the emoticons/emoji's and I miss being able to draw things like the iPhone 6 and up can do. The smoothness of the whole phone makes dropping it a concern. I don't really like cases- what's the point of the developers spending money on the physical phone if it's covered up? But, I also don't want to drop the thing because it's summer and my had gets sweaty from holding it in the sun... Overall, I'm adjusting to being in an Apple free phone world, and it's working just fine with the promise of working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .

    Switched from an LG G5 The phone is very fast and so far my battery is lasting longer than a day with a lot of use. I left the screen on 1080 which still looks great. As someone else pointed out, screen protectors are a pain and not just the zagg one. None of them seem to fit the slight curve. Phone is fast and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love all the important features

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    Posted .

    In a smartphone, memory space, the camera, screen, and durability are the most important features for me. I haven't tested it all, but this phone has a reputation for water resistance, and that sounds really great. The internal memory space is also a great 64gigs, so I have plenty of room for work related apps, in addition to apps I may want for fun or relaxation. In addition to that, an SD card can be inserted for those who want extra space. Most of my photos were already on the SD card in my old phone, so the transfer was rather easy, and that space on my internal memory remains open. The screen display is clear and has well defined color. The touch response is also pretty sensitive feeling- I'm still getting used to using the keyboard due to that. The camera takes nice quality photos, and offers much better array of ways to fine-tune and edit photos than my old phone. Regarding photos, I do wish there was an option to choose how the gallery displays/organizes albums, but that's an app feature. I'm sure there are other gallery apps to download. A bonus about this phone that I LOVE is that it allowed me to UNINSTALL (not just "mute" or "disable") many of the apps that came preinstalled on it. I was always very frustrated and annoyed with those apps on my old phones in the past, because I never used them and they took up space. That said, I love the customizability of the Galaxy S8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen, does video-out

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    Posted .

    Very nice phone. It's the latest flagship phone from Samsung and it does not disappoint. The screen is beautiful, the performance is snappy. The USB-C port is convenience, and, importantly to me, the new Samsung S8/S8+ support video-out via the USB-C port. You need to buy a USB-C to HDMI adapter separately, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone but....read full comment

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    Posted .

    Phone is beautiful, sleek, and even some of the typical bloatware is uninstallable. The S8 so far is fabulous with plenty of awesome new features/tweaks. That being said.....Below is a link to the "Top of the line" screen protector that Best Buy stocks for the S8. DO NOT BUY THIS SCREEN PROTECTOR. Read the reviews, you won't regret it. http://www.bestbuy.com/site/zagg-invisibleshield-glass-curve-screen-protector-for-samsung-galaxy-s8-transparent/5781706.p?skuId=5781706

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full screen version

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    Posted .

    My Galaxy S7 screen cracked and I decided to get the S8 since the deal was so good. My monthly payments dropped in half due to the Black Friday discount. I am a long-time Galaxy phone user. So, I will only compare this phone to my previous ones. It's slightly larger and clearer. It's extremely fast and the battery lasts all day. I have also doubled my memory from 32gb to 64gb. Moving my data took some time because the rep used her phone as the mifi and store wifi was too slow, the transfer took over an hour. Also all of my music did not make it. I went home, erased the data, and reloaded the music on my home wifi and it took less than 5 minutes. So, I recommend that you do it on your own. It's very easy to do. Overall a great phone. After having had preset buttons, this phone has taken some getting used to with the screen mode for them. Also, I prefer the Google launcher and switched to the Samsung one. My one gripe is that the phone seems a little less touch sensitive and I have to sometimes swipe down several times to get the menu shortcuts to activate features. I would rate this phone at about a 4.8 but I am rounding up to 5 stars. All that said, I would recommend this phone after using it a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Phones On the Market!

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    Posted .

    Absolutely love this phone and pretty much everything about it! I won't go through all of the features on the product but I will say that if you had the S7 this phone takes many of those features and improves and adds to the list! Everyone thinks the iPhone X is the greatest. This phone has wireless charging, fingerprint sensors, Iris unlocking feature (which I've used and it seems to be pretty reliable), absolutely fantastic camera with amazing quality for a cell phone and a really large screen (larger if you want to get the S8+ or Note 8). Initially I thought the taller screen was going to be annoying but after 30 days now I find that I really do like the taller screen. Would recommend this phone to anyone looking to upgrade. Oh and for those Apple fans Samsung leaves all the ports on their phones while still having them be water resistant! You can add storage with an SD card and use a normal headphone jack.

    I would recommend this to a friend