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Samsung - Galaxy S9 64GB - Coral Blue (AT&T)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1036 reviews

97%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 43 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,036 Reviews
  • Rating: 4 out of 5 stars

    Premium Device at a Premium Price.

    Posted
    Leeroy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall I am very happy with the phone. It has a great camera, great processing speed, lots of RAM. Setup was a breeze, I just logged into my google account and the phone automatically installed the apps that were on my old phone. The phone also looks really beautiful. The fast charging works great, a few minutes charging for a lot of juice. The only major complaint I have is with the price, it felt like I was paying through the nose even though the phone was on sale. The carrier financing options did help me justify it because I can pay for the phone in 25 dollar installments over the next 2 years. I also don't like or at least haven't tried the wireless charging. I think that the fast charging is just so much better and more useful than wireless. I know many reviewers suggest that a wireless charger should be included with the phone, but I think I would be much happier if the manufacturer included an extra USB C cable. So, in conclusion, I think the phone is great but would have liked to pay less for it and I think it would be awesome if the manufacturer shipped the phone with an extra USB C cable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone!

    Posted
    Anshul
    • My Best Buy® Member

    this is the best (and most beautiful) phone of 2018, hands down. Pixel 3 xl has a worse processor, less RAM, worse battery, no equalizer, no DeX, no hdmi output, no SD slot, the stupid notch, and is $200 more expensive. iPhone Xs Max has similar performance, no fingerprint sensor, worse battery life, no SD slot, the stupid notch, no DeX, and is $400-600 more expensive. Note 9 is too big for one-handed use, too big for most pockets, has the same processor as this phone, but is $300 more expensive (tho if u use the sPen, that's the best phone for u). seriously, i waited for all the flagship announcements, only to find out that the s9+, announced 6 months ago, is still the best phone of the year, and it's not even close. completely customizable, and just a pleasure to use. the new Samsung software is much better than the old bulk in the days of S3 or even Note3. I'm coming from Pixel XL, and i can vouch for this sw being very lightweight, useful, and snappy. also, the always-on-display is just a pleasure. i don't think I'll want to go back to not having this option. battery life is amazing. I'm very happy with this phone

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Anshul, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Hottrod334455
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had my S7 for over 2 years but you know how phones are these days as they seem to get slower and start having issues with a little age. Upgraded to S9 and so far everything is fine. I'm not crazy about the curved screen but also never had one so may just need to give it some time. The charge port is the new style which is basically just an oval so that is nice because you can't put it in upside down because it works either way. One thing I noticed that I like is when I was playing a video on Netflix the sound was coming out of the speaker on the bottom of phone and the speaker on top where you hold it to your ear for a phone call so that is nice to get more sound. The fingerprint scanner is on the back under the camera so that is a little different because there are no buttons on the front of the phone anymore, but you just scroll your finger up from the bottom and it reveals your home, back, and multi window tab like the older phones have. Overall I'm liking it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good looks and great functions!

    Posted
    IGo2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I did not intend to buy a phone for myself. My husband's phone had begun to be unreliable, so this shopping trip was for him. He knew what he wanted so we went right to it. I looked over and saw the S9 and went into investigation mode. My S7 was still in very good shape and was doing a good job. The battery was holding a charge for shorter amount of time and had drained quickly and left me with a dead phone several times while away from home. The feel of the S9 and the view on the screen was enough to make me pick it up. The slightly larger screen has a clear, crisp display. The touch and response of the screen has made apps easier to use. I like Bixby and being able to have functions easier than ever. The battery keeps a charge for much longer and the sound is clear. I'm very pleased with my Galaxy S9, and I have found my S7 a good home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid efficient phone

    Posted
    Jmh11

    So usually I'm disappointed by phones. I do the research and finally buy the phone but a few months later regret the purchase. Not this time, thank goodness! So happy I broke down and got this phone. I'm in med school and always needing my phone for the million activities going on. I just couldn't get the iPhone after I was told not everything in my old android would copy over. Also a few people I know with both phones prefer the flexibility of android over iphone. It's fast and no glitches. Photos and video are beautiful and come out far better than photos taken with my iPad. Recent updates have not adversely affected function. Best phone I've purchased in the last 5 years. Worth the price to have a solid, quick and efficient phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hello Jmh11, thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Michelle Samsung

  • Rating: 4 out of 5 stars

    Awesome phone with a few flaws

    Posted
    Rocket
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've owned the Galaxy S4 then the S6. Both phones I thought were great. I've always had Andriod. My daughter has iPhone but I think the Andriod has much more versatility. I haven't had much opportunity to use this camera yet which I guess is the biggest improvement over previous models. I just bought this one because my S6 froze up 3 months after paying it of through ATT next plan. My only complaints, and why I didn't give it 5 stars, is I feel the battery could last longer. Plus they changed the charging port so in order to use a micro USB (or whatever they call a standard Andriod charger) you have to buy new cables or use the adapter they give you which I'm sure will be lost in a month. But overall definitely will stay with the galaxy line.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone (with some bloatware)

    Posted
    raqball
    • My Best Buy® Elite Plus Member

    Overall this is a stellar phone. I'd give it 5/5 for performance as it very fast, fluid and responsive. It takes a while to figure out all the settings and get it configured how you want it, but once you do, it's smooth sailing. I'd dock the phone a half a star if I could for the amount of what I consider to be bloatware installed. Some can be deleted, some can be disabled and some, you are stuck with. I picked it up for $300 off which put the phone down to $489. I put an additional $450 down and financed $39. You have to be on a payment plan to get the $300 off, which is weird but still... At $489 this phone is an absolute steal!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It’s a good phone

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I’ve had the phone a little over a year now and while I’ve been thoroughly pleased with it just had the battery replaced under warranty as part of a warranty repair on the screen. The screen had burning and they replaced most of the phone during the replacer. I figured a new battery would’ve given a new lease on life for the phone. It would appear I am wrong. Every update Samsung releases seems to shorten battery life. That is the only reason it gets four stars otherwise I am thoroughly pleased with the phone. I think it’s sad that manufactures push you to new devices by making their current devices in operable purposely through updates

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung phones are great

    Posted
    anneeokie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love my Samsung S9 phone. I've had several Samsung phones over the years and this one is really made well. I dropped it in water (completely submerged) and my heart sank. I turned it off, and just opened it up and checked for any water. It was dry inside. I turned it back on and it's been working great with no problems at all. It's the thinnest phone I've had and the screen is longer than my S5. The battery lasts a lot longer than any phone I've had. It quick charges in about 1.5 hours. The only thing I don't like is the price, but I got a $300 discount when I purchased at Best Buy. I highly recommend the Samsung s9.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and Stylish

    Posted
    MrPMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My S7 edge was getting slower and was not holding charge for long. I tried everything but performance marginally improved. Luckily, I had few best buy coupons and ATT bac it only for 16.99/24 months. The phone is modern. Looks like iPhone cousin. Apps load blazingly fast. The resolution is awesome. I have set the resolution at highest setting. Even then the battery doesn't drain fast. The phone camera is as good as a DSLR. The phone speakers are loud, crystal clear. Make sure you turn on the Dolby Atmos for great listening experience. I hope that phone stays like this for at least 1 year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone, but off to a rough start

    Posted
    deps73
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've owned the S3, S5, S7, and now the S9. I will say that this is a great phone, BUT...such a pain in the rear to get set-up, too much bloat-ware, the 'helpful' tips provided by the phone become such an annoyance. Again, great phone, but I liked my S7 better. I can say the same that I liked my S3 better than the S5. There is so much unnecessary stuff on the S9 that it becomes a burden. Camera is ok, the screen is beautiful, the sound is good. It's taken me almost 3 weeks to get the phone to work and behave the way I need it to...very frustrating, but still a great phone.

    I would recommend this to a friend

    • Brand response

      Samsung

      I would like to thank you for providing this detailed feedback, deps73. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. Thank you for being a loyal Samsung customer. ^Elizabeth Samsung

  • Rating: 4 out of 5 stars

    Love it

    Posted
    Galaxy9er
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love galaxy phones. Always have. The keyboard needs some work. It is definitely not good for swipe. But I love the advanced messaging feature of knowing when someone is typing on the other end, and when they have left you on "read" Haha. Also Bixby is very helpful. You may think she is glitchy but you just have to up her sensitivity to your voice and the problem will be fixed. The camera is great, being able to make your own gifs is awesome. And the phone itself runs pretty fast. Not much lag at all. I think there is room for improvement in the keyboard area, and sometimes the Samsung pass of saved passwords and usernames isnt correct. But overall its a solid phone and I love it

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Somewhat Disappointing

    Posted
    florida55
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Galaxy 4 has been the best phone that I have ever had. I love it. But the port was wearing out and I had already had it replaced once . So I bit the dust And ordered the Galaxy S9. 2 things are very disappointing. One is that the screen isn't exactly flat. it's more of a raised screen and there are many buttons and functions along the edge of that raised screen there are very hard to use because of their position. The 2nd disappointing thing is the Voice texting. The phone seems to have difficulty hearing anything I say and rarely ever types what I say. So there appears to be some issue with the speakers which is very frustrating. I really wished I had my Galaxy 4 back!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Reported problems - Do Not Buy

    Posted
    btkm

    I've had this phone for 16 days and it's now dead. When it worked, it was slower than my iPhone 6 plus. Had trouble with texting that I thought was due to software lag. Seems others are facing similar problems and it's likely a touchscreen problem (dead zones). Samsung already issued a statement that it's working on the issue. My phone is also completely frozen. Even if I reboot, it freezes at the Samsung screen. Best Buy wouldn't take it back because outside 14 days. I asked Samsung to send me a replacement but they refused and referred me to repair facility. It's currently at the repair shop for the 2nd day. Very expensive inconvenience. Avoid this handset.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointing Camera

    Posted
    BrooklynHawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall the phone is responsive for most tasks and handles apps without any issues. The biggest complaint is the camera is less than what I expected. AR emojis are not worth the time to even bother. Active subjects will only photograph without motion blur in bright sunlight. Using the flash or adjusting the aperture in Pro mode does not seem to help the blur problem. The sports mode, which is buried in the menu, also does not help resolve the problem. The software likely needs an update to correct these problems. My three year old Lumia takes better photographs. I would recommend with caveats.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Mishi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love Galaxies! My first was a 2. It seems like with every upgrade they fix any complaint I had before. I will say the water resistant feature is wonderful. I accidentally dropped it in a puddle. Came out perfectly fine. That feature is one of the main reasons why I've stayed. Plus I love the camera features. I'm a mom so that means I have to take a million and one pictures of my kids. At least now they don't have to be fuzzy and out of focus. I do wish the Bixby feature could be turned off. I don't have a reason to need it and it doesn't give you the option to completely turn it off.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Number 1 Smartphone

    Posted
    GradieJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Everything about this device is superb. The display is beautiful and has no competition with well over 500 pixels per inch. The camera is exquisite with flawless color representation and rich details - and the camera's features make it the best pocket / mobile phone camera in the market. The "Always on Display" and the edge accessories are a favorite of mine. And there is tons of easy to use customization options to make this device stand out. There are too many features and good things to mention here - just go get one - I got the Best Buy only Sunrise Gold and love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice phone

    Posted
    Javi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Upgrading from S7. Even though the S9 isnt Samsung's newest phone, the phone still clearly meets my needs with a bright screen, fast responsiveness, and quality rear camera. Did have a bit of an issue regarding the software updates constantly asking to update (although it was current) and then failing to download. It was ruining my phone experience and just about had it when I got it squared away recently. All in all, a good phone for a great deal at Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy to Own It

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After 3 years with my S6 Active the battery was dying and the camera was junk. BestBuy had the best price during pre-black Friday that I could find in-stock locally for an AT&T version (wanted Wi-Fi calling option). Battery is great, wireless charging is easy to use, and the camera works fantastic. Also, it seems to pick up coverage better than my old phone. While I'm very happy with the purchase, something still says $500 for a 3 year purchase is too much. However this is the best price going for a top end phone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    S9 for $300

    Posted
    CorgiMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    S9 for $300? Yes please!! I upgraded from an S7 I bought three years ago. I was charging it more than I wanted. I was on the fence but then I found this deal I could not pass it up! It came right to the house and I was able to use a cable to transfer my files & settings from the old phone to the new phone. Just make sure you run your back-up first. Then I change the sim number on-line with my carrier and I was off and running. Easy process!

    I would recommend this to a friend