Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,590 reviews
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been a premium model. Allowing fully unlocked phone in the s9 series, gives even more user friendly options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    It is waterproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days after having it I decided to test its resiliency, and boom it works. Otherwise everything else works as intended. Good camera

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Samsung S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded cell phone from Samsung S6 to S9. S6 Battery failed after 4+ years. Great phone easy to use. Love Android platform.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Boom Chaka Laka

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can this not be awesome? It says Samsung on it, not Apple. Battery lasts forever and the phone is a huge upgrade over the S7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone, I can keep licked notes, take great pictures, and I'm a klutz so I drop things a lot... This phone is tough..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone,very nice camera, take very nice pictures, many lenguages, nice colors,good connections,nice sounds,nice display

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my niece as a replacement. She simply loves it. I am so impressed by the camera. It takes stunning photos.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, a lot of extraneous apps, some glitches, but a world better than the Pixel it replaced. I am a long time Samsung-phile, but I'm also bitter about having to purchase the phone myself for work use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone as an upgrade to a Galaxy J7 & this has serious more speed than the J7. Apps open without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Phone at a somewhat reasonable price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my Samsung S9 for about a month now and just love it. Had the S6 prior to the S9. The S9 is so much better and user friendly. It also takes magnificent pictures. The first few pictures I took just blew me away.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Thanks to BEST BUY great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the phone almost a week. Great everything. Got it 300.00 off and w payments of 30.00 a mo. Thanks to best buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product and was waiting for it to get on sale. screen resolution, camera. what can I say you just have to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say. Smart phone just keeps getting smarter. The camera lives up to the hype. Best pictures I've ever seen on a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...It's fast and reliable. I used to have Apple, but I m not going back.Too bad I did not switch early enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my S7. Best display and battery life. No issue even after 1 year of heavy usage

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome very clear. I bought it for my sister and she love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone performance and great pictures, which look even better with the use of the editing tools included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice. Slim and perfect pics. The color is more "girly" like a rose gold rather than a regular gold color though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Similar functionality to S8

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The short use of the phone indicates almost similar features as s8 except that s9 has a better camera, both front and back.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than Iphone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Apple products to Samsung products and couldn't be happier. The s9 is fast and perfect for what I need.

    I would recommend this to a friend