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Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,590 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    new phone upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was and upgrade for my wife and she loves it the camera is great for picture taken

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone overall....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone but i find it strange that there is no voicemail icon... thus cannot quickly scroll thru each VM. But all in all the phone battery is long lasting and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 4 out of 5 stars

    Decent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently evaluating device to determine if I will switch from iPhone X. Much improvement over S7 Edge. I have experienced a couple of freezes and lagging but not discerning at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best new phone from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera in all light conditions, intuitive interface for experienced and novice users. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone! Good camera. Durable over all great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Can’t beat the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a year old model from Samsung you can never go wrong the price you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funny story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i've been an apologist for windows phone for years now. Windows phone 7 to present. I've had a windows phone technically since the blackjack v1. I hoped that Microsoft would eventually get its app market game together, because I love their interface. But WOW I've been missing out so bad. Took 2 days to have all the apps I've dreamed about and a new icon pack and launcher and now i'm living the dream. Also, i've got a lot of pokemon to catch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung Galaxy S9 is a great upgrade phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning, but I love how fast my my new phone is and the screen resolution is fantastic. I am really glad I got this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung phone and so far its been a real upgrade from my LG phones! Amazing camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone unlocked and on Sprint network for my mom. She loves the facial recognition and retina scanning technology and uses that you unlock hey phone in a snap. The profile is smaller than her S7 Edge and the screen is bigger, she loves it and really likes the color. Since she's on a fixed income, if she wants to switch carriers she should have no problems with it being unlocked. Good value for feature set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent cell phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent smart phone and beautiful design, love everything it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera for a Samsung, almost like a mirror.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend this to anybody that is trying to buy a new phone with a SPECTACULAR camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still using this phone, and it is GREAT! The camera qualiy is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent and great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good and liked the phone design. I am very happy about the purchase at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! The phone features, physical size, weight, etc. are all perfect. I upgraded from S7.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best phone for the time!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smartphones of its time. Super fast, good display, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display,good camera, nice UI . Love Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like this phone. I've had it for about a month. So far there are only 2 things I don't like. #1. They don't have certain filters that I had on my s7 like beauty face. And #2. I always buy otterbox cases and because this phone has a curved screen I had to buy a case and a screen protector. But other then those 2 things I love the phone. If you don't care about that stuff then I definitely recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung s9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice.i still have it and the battery last. Good stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivered with this product! I'm continually impressed and finding new features and capabilities

    I would recommend this to a friend