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Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,590 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect tech at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's a year old, but unlocked for $299 is a killer deal on what is still a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone better sound qnd camera from the s8 that i broke.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life.. nice loud speaker... loaded with features.. buy one , you won't be sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm probably not the best to review since this is my first smartphone upgrading from old flip phone. However, good size fits well. Good position of buttons even for a lefty. Basically a small tablet. sound quality at ear speaker is marginal, easy to understand just sounds mechanical. There is a poor selection of ringtones included, just want something that sounds like a phone. Charges fairly fast from 30% in about an hour. Activated on Verizon and was very pleased that my old voicemails from 10 years ago where you had to call then enter code to retrieve them, downloaded and were saved to my new phone(could be Verizon specific)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a perfect replacement for the S6 which died. The size fits nicely in jean pockets

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung Galaxy so we know it's going to be amazing. Not too thrilled on the price point though buying a last generation phone. Just happy I was able to buy it unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Lots of great features. Video and pictures look really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fingerprint unlock, the camera, the screen, and the ease of taking a screenshot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s9

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone . Love it!!! Easy to use and good size

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S9 is a great phone,. The biometrics and camera are amazing. Great phine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone, excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone replaced a 4 year old top of the line phone. Sound quality is excellent, speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fantastic. Camera is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Using it right now for Grand Canyon and other Arizona shots - fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love my new cell phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an unlocked Samsung S9 at a great price! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slimmer than the S10 and still has a very fast processor and great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, love the features, unlocked made it easy to swap card and start using phone

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with good reception. Easy to use with a nice interface that is kept up to date

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, good reception, awesome display and oustanding camera, way better than Iphone X

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, awesome camera only issue is sending video or messages

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung 9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new version Samsung 9 phone. Fast response time, nice camera and good links to Samsung apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone to this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from using Iphone's to this. Here are just a few things that I don't like: When you receive a text message you can either have it set to show who the message was from and what the message says or you can have it set to say Text Message, meaning when someone texts you it just shows you that you have a text message. So you don't know who text you. This bugs me very much because on my Iphone when someone texts me, it would say who the message was from. Then I could determine if it was something I should view right away or if it was just a spam message (like from a sale from cherry berry). The next thing that bugs me is the ringtone, notification tone, media, and system are all separate volume controls, which usually would be nice. However, you would think ringtone would me from a call and text message and it's not it is strictly phone calls. They lumped text messaging into notifications. So now if you want to turn your text message volume up you have to here all your notification tones. I have shut most of them off, but I still like getting notifications from some and there is no way to just turn the volume off on those. So the phone will randomly makes noises if I have the notification volume up and half the time I cannot figure out what the sound is for. One more thing, when I try to send a video to someone it won't let me because it is to big. I am only trying to send a short little 1 minute video and I believe the biggest I can send is 15 seconds. This is just ridiculous to me. I can't send send a partial of a video without cutting the video down to size loosing the rest of the video completely. Also the keyboard on this phone really sucks. I know you can change it but, it is set up the same way on the iPhone and it just adds random letters or words or doesn't type the word. I know it has taken some time getting used to this versus an IPhone but there are just those couple things that almost make me want to switch back. Overall it is a good phone though.

    No, I would not recommend this to a friend