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Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,590 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Months later still finding new and exciting things to do with it. The camera alone is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the unlocked version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn't much different than the last version but I do like how best buy sells unlocked ones so we don't get all the bloat software put on by the cellular companies

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Loaded, fast and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung s9 is easy to use, has a fast speed, and great picture capability. I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another phone if it's not unlocked. Best buy had the best deal for one. Their service was incredibly and made transferring my information over flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cell phone for the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cell phone for the money. It has a very long extended battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and have had multiple phones. The camera and its options on this phone are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a week since we started using it, so far very good. Phone is very fast and excellent display. Will update this as I started seeing more positives/negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good phone, some hiccups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and feel quick almost every time. Sometimes the camera hangs or doesn't take the picture promptly, which is the reason is getting only 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for good price , it was the best price of all other merchants

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung is all that I will buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and great price, Samsung is all that I will buy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone for my daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone very easy to use and all the features are clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9 no doubt a great phone comes with great features , excellent camera Quality , sound , display , but i noticed battery life in not that great with performance mode .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Smartphone with a lot features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Samsung Galaxy phone. easy to use, lot of new features like the camera Emoji feature. A++

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over my old Galaxy 6. Faster, sleeker, smarter. Still trying to get used to the keyboard, so I haven't explored every aspect, but I like what I see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone!! Its tough it looks pretty and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT, bb SOLD UNLOCKED AND AFFECTS APPS REVIEW WILL NOT ENTER

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cellphone it has an amazing battery, i really got a surprise with this amazing gift

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it i really recommend this phone great quality of camera easy to download apps

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for everything but what really makes this phone special is the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the phone looks nice and works good the best thing about the phone is the camera!

    I would recommend this to a friend