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Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,590 reviews
  • Rated 5 out of 5 stars

    Excellent smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, great pictures, fast phone, clear sound, nice applications installed, and also get nice free 1 month trial services and some 3 months, like audible, and some others. Best Buy excellent and quick service at a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and it has a good battery. It lasts all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Amazing camera and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek body and gold color looks really classy. Camera is amazing too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! The camera is awesome. The price is really high though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has many features that I am still learning about, yet I enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gold picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays charged all day. Good phone I would recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone..I use it for everything..banking, paying bills,hot sports use when I visit my mom . I love it capabilities. I was able to transfer all my music I bought from the I tune store. I bought this phone the week of cyber Monday for 519.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Its a smart phone not much better than my S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I'm not all that impressed, It dose have a better camera

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 200 off the regular price. Seems like a good phone so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy unlocked phones make great gifts. The Galaxy S9 is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the phone I ran over on accident till I got my replacement phone but after using this one I put the replacement phone up for a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shocked at how much I like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a hardcore phone user, but this phone is seemless in being able to maneuver for phone usage, take pictures, listen to music. I can easily transition from one task to the next which hasn’t been the case with other name brand phones I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's Day Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Mom as a surprise Mother's Day gift, and she was thrilled! She has learned how to take selfies and beautiful pics of the grand kids. It's a nice slim size and makes texting easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my daughter since she wanted to upgrade from her old S5 phone. She has been very pleased with the new phone. Both the phone and the ergonomics are excellent. She also saved $200.00 by purchasing it from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wemt with phones designed for prepay cause they were ALOT cheaper. Got tired of uninstalling aps just to download updates and retransfer them to the sd card so i broke down and bought a more expensive 1 when it went on sale. Dropped it a few times, holds up well

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, enough space including my SD card, sound quality good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Activation issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have encountered with this phone is there were problems activating it. Although it was unlocked, I could not self activate it, I had to go to th re boost store and pay for it to be done. Huge bummer. Buy the phone itself I've had no problems with at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery is improved

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 2 years and the battery is still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.I love the phone. Camera, speakers and processers are all high quality. I have had the phone for months and still learn new features about it all the time. I would absolutely recommend this phone to anyone looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice camera and screen quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is really very quick and has great display and camera quality

    I would recommend this to a friend