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Customer Ratings & Reviews

Model:
SM-G960UZBAXAA
SKU:
6191435
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,590 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent phone I ever use before Samsung Galaxy is really good phone smooth fast and functional I think I'm not going to back iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S6 edge. So far I like it better. It gets better reception and had good battery life. Wifi calling not working out of box touch. Minus a star for that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change from the S8, it is very nice to hold! It is thicker, so it's not slippery as much. Overall experience is very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Alex T. I am glad that the upgrade to the Samsung Galaxy S9 (64GB) has been a great fit for yourself such as where you mentioned that the new device is "very nice to hold" and not "as slippery". Thank you for taking time to leave this review. More importantly, thank you for choosing Samsung! ^Liz Samsung

  • Rated 5 out of 5 stars

    Can’t complain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 5 year old son and he loves it. Have had no complaints as of yet. He can get things done very effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone (a Samsung lover talking). Never slow down or have a problem with it, software and hardware speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone’s built is good with excellent features and built in applications. I’m a heavy apps user have not seen any lag so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a bday gift, to convert an apple user... I myself have a Note 9 and I love it... Androids are more versatile...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with this Samsung line since the Note 4 and have several of them. My favorite Android line and they keep getting better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s9 is a good phone, but the one I bought from best buy was open box good and it did have some problems with it. However I did send it to Samsung and everythings good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my phone stolen so I had to get a new one. tried a Moto and it was terrible. Samsung has great reception and processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended i like this product very useful and works perfect with any mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung S9 phone for my wife and she loves it. Great phone, Great assistance from sales associates, and Great experience!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last model high quality phone with head phone jack from Samsung. This is one of the best phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEAUTIFUL PICS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE BEEN WAITING TO UPGRADE MY SAMSUNG. EVERY SAID, "GET AN I-PHONE" NO THANK YOU. HAD ONE AND GAVE IT BACK. I LOVE SAMSUNG PHONES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough. Only problem too many features. I'll be old and gray by the time I figure them all out! Best Buy guy was a no. 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth is glitchy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still a Samsung acolyte, but it does have a few glitches. The bluetooth has improved with the newest update, but it still loses connectivity to the wifi at times. Still a great phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, no complaints. Everything came as expected, it was easy to set up, and haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. I had the Samsung4 than went to a different brand phone. Glad that I have a samsung again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear that this phone is working for you, BarLou! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I've been using it for almost 2 years. No issues. Even the battery is still holding up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the s8 plus and loved it.. moved up to the9 and I still love everything about it

    I would recommend this to a friend