Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,231 reviews
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best Phone Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Galaxy S9+. Perfect size screen, awesome camera, very fast. I also like that they moved the fingerprint sensor to the middle instead of on the left like my S8+.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Best Galaxy yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best galaxy phone out yet, camera is fast and works great in low light, great colors and easy to use settings, screen size and resolution is amazing, videos are crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful curved screen, large enough to comfortably watch videos. Spectacular camera with amazing low light photography. Runs Android flawlessly. Excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love this phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning all of the features and functions but so far I love the ease of use, battery life, s-health features and mostly the camera. The photos and videos are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and feel are great and the screen quality is awesome. Camera is really good and battery last all day. Haven't experienced any lag or freezing. 4 stars because I'm not crazy about Samsung UI after previously owning Google Pixels. Also have issues using mobile hotspot though it could be on Verizon's end.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    This phone is fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the commercials show you all the features about the camera and larger screen, blah, blah. I bumped from a Galaxy 6 to the 9+ because the charger chords wouldn't stay plugged in, my battery life was draining incredibly fast, and it was taking forever to access internet sites and get messages. With the 9+, I feel like I'm on a bullet train. And the battery life, I spent an entire day snapping shots and video taping my son at his soccer camp and I still had 50% of my battery left when we got back to the hotel that night! By the way, really great shots with the two lens feature. They weren't kidding about that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Having fun with the new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very fast. It's taking me a bit of time to adjust to the different touch and screen shape. With the curved edges I can't quite tap the items right on the edge but other than that it's a fast fun phone to use and it charges very quickly. I'm especially glad that they changed to the C type cable. It was a nuisance trying to orient the old style plug. The camera is much better in low light situation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Bixby button

    Rated 5 out of 5 stars

    Great camera and screen size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and screen size. I don't like that they automatically loaded Bixby and I haven't been able to get the google assistant to work with voice activation yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Delighted!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a 4-year old LG that I really liked, to find that I like the Samsung even more! Great battery life, plenty of storage, very streamlined design.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    I love the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Screen has a curve that you can pull up quick items to look at. Great walk thru on how to use the phone. Samsung 9+ is amazing at taking pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Big Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Droid RAZR MAXX HD which I'd had, and really liked, for 5 years. This phone is certainly bigger, though not too big, and it's features are easy to assimilate if you're accustomed to an Android operating system. My reason for upgrading? Best Buy had a great offer and I always feel comfortable shopping there because the reps don't work on commission. Like any time one buys a new tech device, I'll be playing with this one for days if not weeks learning all of its new and innovative features. A nice phone that even an old guy (71) like myself can feel comfortable with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had trouble with my last phone losing battery life really quickly and I couldn't count on it to have any charge left after only about 2 hours. This phone holds the charge for 2 days with normal use. I can play games on it for hours without needing to charge it. I can watch videos for hours and still have plenty of battery left to get me through the day. The camera is outstanding and I use it all the time to get action of my grandson playing baseball. It has a slow motion video option that catches action in slow motion and really is a neat feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fast and easy to used. It is good for taking picture. It has good sound. It is cheap compared to other phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung finally nailed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my S8+, it wasn't fast enough. It had micro stutters every now and then. I then upgraded to Note 8 for that 6GB RAM. Phone took everything I threw at it really well, but that battery was not great. All I wanted was RAM from Note 8, and battery from S8+...and Samsung delivered! It has been running like a champ. Camera is great in low light as long as the object isn't moving. Daytime, no complains at all. Screen is the best I've seen on any phone. No complains about micro-stutters or lag so far. Being able to disable or remove apps you don't use is a step in the right direction. Wireless charging is awesome since I don't put extra stress on the post. Keeping that 3.5mm jack is awesome! More people need to do this! It gets a little time to get used to the way screen tapers down, and how you can't use a decent glass tempered screen protector, but Samsung made that hardware very nice! No scratches on screen yet! Intelligent scan unlock and hidden home button under the screen are two of the best features on this phone! Don't care much for their version of those selfie emojis, but that's just me maybe. Best allrounder phone out there as of today, IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came from an iPhone 6 to the s9+. Everything is great about this phone. I put a case on it because it's easy to touch the screen on the edges without it, but I always use cases so it wasn't a con. The only con I can think of is the Bixby button is right below the volume button and I was always accidently pushing it. However, having a thicker case got rid of the issue. Everything looks good on the HD screen, reception is great, battery life is long, oh and the speakers are surprisingly good. Sounds like an external speaker is plugged in. I def recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW what difference. I'm coming from a MOTO Z force this phone is leaps and bounds above what the moto had. don't get me wrong i do think that the moto had some cool features (twist for camera, and chop for light, and the unbreakable screen) that i miss. But EVERYTHING else is way better. This phone is fast, doesn't eat the battery because of the OS, and has the best looking screen in the Android market. I'm not a guy that has to have the latest and greatest, so i hope this phone will continue to preform like it is now for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great upgrade from the s6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as an upgrade from my s6. Samsung did a really great job engineering this product, I find the design very pleasing. The camera is a nice improvement, videos are really fun to watch, the interface is really fast, the battery life is greatly improved, and I was surprised by how improved the speakers were. They have Dolby atmos and can get quite loud. I'm very satisfied with my purchase and recommend the phone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    I am very satisfied with my new S9+ !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S5 to the S9+ and love the new features. The camera is very good in low light and respond to voice commands to snap a picture or selfie. The large screen size is perfect for my needs. Sending images from your gallery in texts is much easier now if your using folders to sort your pictures. You can quickly find a folder and then the picture you want to send someone without scrolling and scrolling. My only negative comment is that I would have much preferred a flat screen or I would have given this phone a 5 star rating. The touch response along the edges of the curved screen lags a little and the screen protrudes out past the frame of the phone, so your going to need a curved screen protector and a good case like an otter box to protect the protruding screen face.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Definitely love this phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is a little larger than my old phone and I love it! Camera takes great pictures and videos. This phone is also easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is top of the line. Everything moves lightning fast, and the battery holds a great charge. The photo quality is also excellent!

    I would recommend this to a friend
Sponsored