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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,231 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife and she loves it. The camera is definitely the stand out. Takes great pictures and is fun to use with the add ons. Phone is fast and has plenty of storage plus can add more as needed. Need a new phone this one is recommended especially when it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything my galaxy S7 didn't do that I wish it did, Came with this galaxy S9+. It is so easy to use, camera is pixel perfect, the audio is amazing, and to be honest... the phone itself last longer and is much faster than any other phone I have ever had. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love My Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, I did not want a new phone. But, I had a dinosaur, a Samsung 4. I went from a Blackberry to a Samsung years ago. Though I loved my Blackberry, I eventually grew into my Samsung. But, the idea of getting a new phone was not something I liked. However, this was painless. The Samsung has a lot of newer, updated things it can do, but at it's base, it is still the same phone I learned to love. I like the additional emojis, I love the camera, so much better, and I like the lock options - just to mention a few things that are expanded or improved. Most important, so far, this phone has been really user friendly. I mess with a few buttons, open a couple windows and I can normally figure out how to do something. If something is too technical or too hard to do, the likelihood is that I will not use that function, so for someone who wants an easy to use phone with many great improvements, I would say this is the phone for you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Samsung and this one is no exception. I couldn't get a Samsung the last time I upgraded so I went with a Motorola--NEVER AGAIN!!! Next time I will wait for the Samsung to come out and go with that. This phone does everything I need it to do and more. Crystal clear display, great pictures, clear speakers, lots of memory--which can be expanded with a SD card. It is so easy to use and configure--I just love it. And the Super Slow Mo feature on the camera is AWESOME!!! I recorded my grandson at his baseball game and it is really neat to watch it slow down when he swings the bat. It also has a Hyperlapse feature on it which is like watching something in fast forward. Too many cool features to name. The only thing I don't like is that you have to swipe up to get the back button to appear on the screen when you want to go back. But I can deal with that if it means I have all these other cool features. LOVE LOVE LOVE IT!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I love my Galaxy S9+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone release weekend in March 2018. My phone has been dropped on water multiple times, dropped in gerneral multiple times, and never stopped working. It still works great. The camera and video are amazing. I love the panoramic option on the camera. The photos are crisp and clean. I can edit photos on my phone and print directly to my Canon printer. I can create gifs from photos or videos. The calls usually do not drop (on Verizon network). My phone is still working wonderfully even after over two years of use (and accidental abuse). I can charge it wirelessly or fast charge with the USB "C" type charger. I have used it over prolonged road trips for GPS (maps) and had to charge it using only the car charger and it has bever let me down. I would recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9+ exceeded all my expectations. And the camera alone makes this purchase worth it. But the speed and features it has are fantastic too. I have owned Samsung phones for years now and this is the best one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a great screen, and the larger size makes it easier to browse websites. It provides great image quality as well. So far the battery is lasting for days without charging the phone. Performance is much better than my previous phone, a Galaxy S6.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy line of phones continues to evolve for the better. The dual apeture camera system makes low light photography even better and live focus gives great control of background blur. Battery duration is all day plus and app startup speed is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung tops Apple every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been an Apple guy. Have always had Samsung and Android but for a work phone for 2 years. This Galaxy is beyond the best I've had. It's like having an SLR camera built into your phone. Extremely fast response time and long, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am back in the Samsung camp. I had tried another brand, but I am glad to be back. I usually only have to charge my S9+ every other day. (My last phone couldn't even make it through 1 day.) The display is beautiful, and it does everything I want fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Facial Recognition that Now Works Reliably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had pretty much every version of S series smartphone. Every year they keep getting better and put the iPhone to shame. Apple has spent the last seven to eight years just trying to duplicate the features of the Android platform but are always behind in features comparatively speaking. This year's biggest noticeable improvement besides the standard camera and processor upgrades was the more reliable facial recognition system to unlock the phone. Prior models had to have ideal lighting and the percentage of time that was the case was less than 50%. This one has been able to do it successfully in 95% of real life cases. Much improved. The one negative is they went back to requiring a "swipe" of the finger instead of just a press for fingerprint identification because they turned the sensor sideways again. That feature was better on the S8.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    It's a really cool phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy 6 and the difference is unbelievable. The best thing is the long lasting battery. It's very fast and the bells and whistles are so much fun. And the camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this phone so far! The battery life has been fine, screen is amazing, speakers on the phone blow me away with the Dolby features, and the camera is amazing! Shooting professional quality videos on my phone for my job is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Galaxy S9 Plus and what can I say but just Wow! Great phone and the camera is outstanding. The picture quality is amazing! Very easy to set up and use and I love the larger plus size. I'm so happy with my new toy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Similar to past Galaxy models; great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still discovering things about this phone, altho its features are similar to past models. The camera takes really great pictures and the charge lasts longer, a definite plus. A bit larger than the 7 & screen goes to edges w/o extra border.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing phone <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S7 and immediately noticed a huge improvement. The screen is beautiful and this phone is extremely fast. The cameras are better than I imagined and the battery life is amazing. This is my favorite phone I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Full of neat features & powerful w/ great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-ordered and received it on release date. Phone runs very smoothly and is packed with awesome features, including camera with super slow-mo. Battery life took a few days to adjust, but is much better now. Overall an amazing phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    My wife's favorite phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's favorite phone. She has had several different brands and models and she likes this one the best. She likes the size, color (gold), speed, and ease of use. She has already recommended this phone to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best all around phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Samsung S7 Edge with the S9 Plus 3 months ago. I have been pleased with the improvement on processing speed and photo quality, but I have been most pleasantly surprised by the improved battery life ( a priority for me). I usually take my phone off the cordless charger around 8:00am and use it fairly heavily (texting, email, facebook, weather, and news videos) all day and still have 30-40% battery when I put it back on the charger around 11:00pm. I like having the large screen for watching videos, and using it as a GPS when driving in unfamiliar areas, but the down side is that the phone is a bit large to fit well in most pant pockets. After 3 months, it is still the fastest, most versatile phone I have seen, and the $300 trade in for my old phone made upgrading to the S9+ a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Fast, good size, great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Galaxy Note 4 and was surprised at the cost of cellphones. Liking the Galaxy series already, I settled on the S9+. It feels good in the hand, is very responsive and downright pretty. It's only a tad smaller than the Note 4, so no major adjustments required by me. The camera - terrific! I have not used all of the features, however, the panorama setting is very nice. I use a glass screen shield (with the high cost of phones, it's worth protecting). There is a setting to adjust the "pressure" required to click, so the experience is not hampered by using the shield, I highly recommend. . I usually purchase through my carrie, and my old phone died while I was at Best Buy. How convenient! The associates were very good, explaining everything and setting up my new phone. Kudos to them!

    I would recommend this to a friend
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