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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,554 reviews
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my Galaxy Note 4 quickly. The battery in the old one had expanded about 3 times as thick as it should be. The new phone is amazing. It does everything I need it to do and is much more advanced than the old one. I will have this one for quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Super fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great purchase. The speed of the phone is fantastic. Edges are clean and sharp. Camara is stellar. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone that takes incredible pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this phone over the holidays and it is fantastic. Neither of us can get over how good the picture and video quality is that this phone is able to produce. It is very fast and she has had nothing negative to say about the phone, only positive things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures, very fast phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phome works very good. Have had it for a few months. Pictures at night are amazing never need flash unless ur in a cave. Light from.campfire will give u great pics. Speakers r very loud also. I like my phone alot will hold onto it for a few years for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great camera, no need to have separate digital one. Good battery life, vivid screen and sound quality for videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The S9+ best Smart phone on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the choice I made to Purchase the Samsung S9+.This smart phone was an upgrade from my LG 3, What a night and day deference with lighting down load speed and all the other bells and whistles this smart phone has to offer. You will not regret it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Samsung phones and this one doesn't disappoint. The charger plug on the phone is now USB type C, so older cords don't work. The wireless charge function makes it convenient. Camera and phone and screen are all amazing, as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Samsung Galaxy phones and this is by far the best. Screen resolution is outstanding. Photo quality is great too. I upgraded from a Galaxy s5 and there are so many great options that never existed. Battery life is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an up grade from a Galaxy S5 to an S9+. I'm having fun learning all the new up grades. The pictures are the best. Still learning... Thank you Samsung for the many up grades and Best Buy for the Samsung Representative in the store to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    From Apple to Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I switched. Never thought the day would come, but this phone is simply superior to iPhone now. Apple let their technology lag, and their confidence/complacency is losing them customers. Excellent phone and camera, better than iPhone in almost every way

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really has more than I need (at 71 years young) but am taking it on as a challenge to learn something new about it every day. Must say it is the best phone I have ever purchased. Has a fantastic camera and plenty more options for me to achieve to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone! Except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phones vs. Apple phones, the battle continues! Half our family has Android, the other has Apple. Fortunately, it works for us. This new Samsung replaces the S7 I previously had and enjoyed for years, until the battery died. Am happy with this version as the graphics are clean, processor is QUICK! and other than continuous issues with the Contacts app crashing has been a breeze to operate. Someday I'll figure out how to fix that though.. I hope!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, APadron. We're so glad that you've shared your experience with us. Here is a link (https://bit.ly/2ULUL8g) that should help keep the contacts app from crashing. If you are still having issues with the contacts app crashing, please reach out to us through any of these outlets so that we can give you further assistance. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone, except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phones vs. Apple phones, the battle continues! Half our family has Android, the other has Apple. Fortunately, it works for us. This new Samsung replaces the S7 I previously had and enjoyed for years, until the battery died. Am happy with this version as the graphics are clean, processor is QUICK! and other than continuous issues with the Contacts app crashing has been a breeze to operate. Someday I'll figure out how to fix that though.. I hope!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for sharing your feedback! I have provided a link (https://bit.ly/2ULUL8g) that should help resolve the issue of the contacts app crashing. If you're still having issues with this concern, please contact us so that we can assist you further. Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a little too big for my hand but it is functional, works well so far, all apps and things I used on an S4 are much different. It seems to be very fast... I HATE the curved glass... difficult to get it protected with a covering that is thin enough to provide flexibility so you can type fast on the first effort, particularly on the edges. I believe that is a function of the curved glass. I wish you had a "maybe" button for recommending to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a week so am still learning what all this phone can do,but it is very fast the camera is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    All the hype!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Apple iPhone to Samsung S9+ and love it. Still getting use to the features however I am hooked and won't turn back. Had some adware that had to be deleted. Didn't have this problem with iPhone however it was easily removed with a soft reset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is real nice even though it took me a while to transfer my information from iphone. The camera is really great, if not, better than the iPhone's camera. I got this phone because I wanted to try google phones and see what's the whole fuzz is about and I'm not disappointed at all. It's a little different to operate but it's not a deal breaker. I only wish it didn't have too much crap/bloatware in the phone and only use one voice command. I hate bixby!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone especially since it takes great pictures. I've had no issues or trouble using it although I had to remove the protective cover that I had purchased to go with it because it became too hard to navigate the phone with it on

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    G9 great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone working well so far, not looking forward to updates! does take good pictures and enjoying larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. The rear camera is amazing, the screen is beautiful, it does everything it says it will quickly with no trouble. I wasn't sure I'd like the edge but I absolutely love it. I have zero complaints about this phone.

    I would recommend this to a friend