Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,929 reviews
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
I love Bixby
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up this phone a few weeks ago because my S5 was really annoying me with lack of memory and battery issues including the battery getting hot while discharging. It was 3 1\2 years old, so it was time for a new phone. I'm getting used to subtle differences ( swipe left/right to change pages, up to access apps) and the the addion of the Bixby button. I am enjoying using Bixby voice commands and to show me things I'm interested in. I also like this camera better than the old one (although the one in the S3 was pretty good too.). I took some great fireworks videos and stills last week. The super slowmo created some neat effects. Very good in low light, and there is a pro mode I'm just exploring. One warning - get a cover, the finish is very smooth and easily slides off slightly tilted surfaces.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Love it !!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my galaxy S9. Better camera, better pictures. Easy to use, love the sleek design of my galaxy S9. Easy to slide in to your pocket.
❤️❤️❤️
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
good camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good camera, battery and easy of use. fast speed !!
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
So far so good.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had the phone for just over a week. So far it's great. I am so happy that I purchased it at Bestbuy. I had previously looked at getting it directly through Verizon and the cost was double there. I went with the gold version only available at best buy because the price was lower than the other colors. I'm very happy with it. It downloads very fast and it charges quickly too. Also holds a charge very long. I bought an otterbox case at Bestbuy too and found a skin for it on etsy that I like too.
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Friends are envious
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took phone on trip to Israel. Phenominal photos to remember the sights and history!
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Great phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am really enjoying this phone. It was an easy upgrade from the S5. Very customizable. The biggest difference I have noticed is that it is more narrow of a phone, which is easier for handling, but takes getting used to with the smaller key size on the keyboard. Takes great pictures, is fast, great battery life, and great memory. The other downside to me is that the charger is different from other charger inputs. I ended up buying an adapter so my other chargers would still be usable. I am happy with this purchase so far.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Cons mentioned:
Bloatware
Rated 5 out of 5 stars
World class phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The S9 is a solidly great phone from Samsung. The screen is bright and clear and the camera features will help you take great looking pictures every time. It features really fast processor performance and battery life, plus fast charging. Take advantage of the wireless charging features and never have to fumble with USB cables again!
I had a S6 Edge for about three years. I loved that phone, and it served me well until its battery stopped holding charge. It's a bit sad that these batteries are not replaceable - I could have kept that phone for a few more years if they let me swap out the battery. But the S9 is a huge step up (no surprise) from the S6 edge and I guess it's about time to get with the times!
The only downside is the amount of bloatware that comes with the phone. Take a few minutes and uninstall everything that you can - some things are Samsung-required and only allow you to disable them. I'd pay ten dollars extra for a phone without bloatware. I don't really use the Samsung apps that much - it's all about Google, which is where Droid really shines.
If you're coming from the iPhone universe, congratulations on finally avoiding the Apple tax. My wife switched over and it has taken her a while to adjust to the Droid way of doing things. It is admittedly a little less intuitive than the iPhone, but if you work at it you can always find a solution to any issues you might have with the operating system, whether it's lock screen behavior, tactile keyboard feedback, or auto-contrast settings. After a few months you'll find you don't even remember why you didn't like it in the first place.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Absolutely amazing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from apple, this has been the best switch I've ever made. There are a few features of apple that cannot be contested like imessages and facetime, but let me tell you, if you want a phone that has the most value for your money, go with this phone or an equal. Aside from the obvious screen, battery, camera and storage advancements, there is so much customization you'll never get bored. If you're tired of paying a lot of money for the same iterations of the same phone since 2010, then definately make the switch to a galaxy or equivalent phone.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed, Screen size
Rated 5 out of 5 stars
Fast, reliable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded to this S9 from an S7 and an S4 before that. In this day and age, you'll notice the S9 performs faster in apps that utilize a lot of RAM or processesor functions, like Google Maps. S9 is much snappier. The curved glass is not the drawback I was expecting and I hardly ever notice it. The lack of physical buttons like the home button really make the nearly all screen front panel really shine. It's feature-rich and performs extremely well when multitasking; which I constantly do. The 64 GB memory ensures you'll have plenty of room for apps without having to install apps to a microSD card. Although I installed a microSD card, I use it almost excusively for photo storage. Camera is excellent, so is screen quality. Very happy. Love this Samsung product. The type C charger ensures you'll be ahead of the curve when more devices adopt type c.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Great Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking to upgrade from my iPhone 6s and wasn't particularly drawn to the new iPhones. I'm not an iPhone fanatic, so I started looking around. I decided to give the Samsung Galaxy S9 a try. Two weeks in, I'm very happy with the phone. The camera is terrific, the speed of the phone is good, and the availability of the apps I use is fine. This is the first phone I've owned that has wireless charging, and I'm really liking that feature (the connection on my old phone was a major reason I needed to upgrade). The battery life is also really good. I'd forgotten how nice it is to use your phone and not have to charge it throughout the day. Also, the size, feel, and color of the phone are good.
At this point, I'm very pleased with y Galaxy S9.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Pretty good phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from an S7 so the S9 is just as good but faster with better camera and battery. Like the headphone jack and expandable storage. Also not to big to put in pocket.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
From Samsung S6 to S9
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My S6 was just fine for me until it was ruined in my purse when a small container of salad dressing spilled all over it and everything else in the purse. I had to face the fact that I needed a new phone and did my homework. I knew I wanted another Android phone and compared the Samsung models available. Considering my needs and preferences, I selected the Samsung S9 and so far am very happy with it. There are many features that I still have to learn how to use but it is several steps up from the S6. The phone itself is larger and has edge to edge text and the camera is very advanced - maybe best on the market right now. So far so good and I look forward to experiencing all the benefits of this phone for years to come.. No more salad dressing in my purse! I highly recommend the Samsung family and this phone in particular - it has all the bells & whistles I need.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
Awesome Phone! Awesome Features!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd Samsung phone starting with the S5. I really like this phone a lot. I'm not too much on giving reviews on products but I'm making an exception. This phone is too much fun. The camera is fun and takes professional looking pics. The camera features are way too cool. The screen is large and crystal clear which makes watching movies easy. The phone is packed full of entertainment and games to keep you busy. Between Bixby and Google Assistant I can spend hours exploring the tasks they can do. I'm sure it'll take me days on end to figure out all this phone can do. If you want a phone that's reliable and fun with lots of neat features that you'll actually use, this phone's for you.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Incredible phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not hard to see why this is one of Samsung's top phones. Call quality, screen, speed, responsiveness, battery life, storage -- everything is top-notch. I personally don't like the lack of a BACK key on the front, because it forces me to swipe to bring it up, just one more gesture I don't need. I'd call that a design flaw. And it's especially glaring when you consider that the screen is already really tall. I've also found the Samsung Health app to be really helpful. All in all, I really like this phone.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Excellent phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, intuitive, great design. Much better than an iphone. Long battery life, quick processor, awesome camera.
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
great phone
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this phone for about 2 years and it great lots of storage and runs all my apps that I need. The camera portion of the phone is top notch and takes great pictures and videos the screen size is perfect for me and easy to read. Battery life is good for this camera
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Samsung got this one right
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used Samsung products for years now and have had their phones since the Galaxy S2. Samsung has had issues with their phones throughout the years, but this one they seamed to have gotten everything right. The camera is great, good battery life, great resolution screen, and most importantly the fast processor flies through every app your running. I have always felt like the past phones you would have to load something or be waiting for processing, but not on this phone, everything is extraordinarily fast. I am very happy with this product and feel fans of Samsung phones will be too.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 5 out of 5 stars
Perfect upgrade
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I previously had the s5 and got onto the curved edge bandwagon. I love how sleek and stylish it is. I picked the Lilac color but since I'm using a case, only I know what's hidden underneath.
Great performance of apps and maps. Easy to use one-handed. Not bulky at all.
This review is from Samsung - Galaxy S9 64GB - Lilac Purple (Verizon)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
excellent so far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This S9 replaces my failing S5, and it is a lovely, fast performing phone, with a zillion little features, and terrific camera and video capabilities, which are noticeably better than the S5. I disabled some of the Samsung or other loaded software, to avoid duplication and clutter. Micro-SD card and OTG adapter capability is awesome for easy transfers.
Issues: the new tall shape does not fit as many shirt pockets. The curved screen is cool but screen protectors are tough to find -- see reviews and complaints with tempered glass. (consider skinomi -- worked great for me) The notifications lights are confusing and erratic -- so far I cannot reliably see a little green or other LED to notify me of unread new messages. Note that this charges with new USB type C, so your old micro USB stuff will not fit.
This review is from Samsung - Galaxy S9 64GB - Coral Blue (Verizon)
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality, Ease of use
Rated 5 out of 5 stars
Classic Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the classic type of Samsung cell phone. It's my 3rd and by far my favorite. Easy to use. Brilliant color. Opens and closes apps quickly. Excellent sound quality from speaker. Battery life is amazing. Cannot find fault with anything on this phone.
This review is from Samsung - Galaxy S9 64GB - Sunrise Gold (Verizon)