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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,231 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great all around service from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to retire my S4. Still works, just short batt life. The 9 gets 8 or 9 hours. Very good sound quality. Surprising in a phone. I like the blue light filter also. Still exploring it for new features. Very good cam. The BB tech used NFC and moved everything from the 4 to the 9. Did not have to reenter anything. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, battery last all day, takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best Phone for an old man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first new phone n years, I love the larger screen, I can see the messages without fumbling for my glasses at night. Though I have only had for 2 weeks I have experienced excellent battery life, no malfunctions. The phone instantly connected to my wireless printers, easy setup to my system and cameras home, just a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Lovely smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung S7 Edge. Lighter in weight and longer screen. Like it so far. Great camera. Not sure I like not having actual button on bottom of screen. Bixby is okay but haven't used it much yet. Nice lilac color. Hoping not as fragile as S7, which screen cracked twice. Bought insurance this time. Love Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size, great speed, good camera quality, good sound

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up samsung. I love the camera and stereo speakers. Phone is very responsive and feels comfortable to hold

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size, speed, fast charging, good camera quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my GF as an upgrade. She was using an S6 Edge+ so it was a big upgrade in terms of design and features. However I don't recommend the upgrade if you are currently on the S8 line as I strongly feel the difference in cost doesn't justify the new features. But anything below the S8 line I do recommend upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to S7 Edge and LOVED it but the minute I held this S9+ in my greedy hands, I knew that it was only a matter of time before I had to upgrade. I have no regrets at all. I haven't spent a ton of time playing with all the features but the camera, fingerprint reader and speed are enough to make the upgrade worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great new Samsung Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated camera, sleek design. Fast and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful phone! We upgraded about a year ago through Best Buy and the phone is still doing everything amazing to this day - takes great photos/videos, has a LOT of storage, love the color, doesn't give any problems, music sounds great, easy to hear others while talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the phone is a nice deep blue. I upgraded from the s8, a newer phone, but the improvements in the phone are still distinctive. The fingerprint scanner is located in a better place and the camera is fantastic. The phone is quicker too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice phone with good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone after my Note 4 screen went out. So far I like this phone. The camera is good with nice features. Seems to have a good battery life. On one charge on one day I watched two downloaded movies from Netflix and still had plenty of battery life for the rest of the day for web use and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I owned an LG G2 with the buttons and fingerprint scanner on the back. After that, I switched to Samsung, but always missed the back scanner. Now I have that AND a great samsung. This is by far my favorite phone I've ever had. Great camera, easy to use. And the purple color is really pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Samsung S9+ Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had S5 and S7 phones before purchasing the S9+. Samsung is always improving and evolving it's technology. The S9+ meets or exceeds all of my expectations. I enjoy and use the extra screen space and really like the low light camera technology.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button, Price

    Rated 5 out of 5 stars

    lot of bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while a bit high priced, it delivers what Samsung states, unlike cheaper phones. I upgraded from an old S4 and the results are obviously significantly different. Still learning the phone. Bixby is just irritating and the button on left side constantly gets in the way, so activates often and when not wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 9s+. Beautiful screen, size and ease of use. Had my phone almost a year. Battery keeps a full day charge with moderate usage. Coming from a LG v20. I'm glad I upgraded. Didn't need the note nine. This phone was the perfect size. And the phone speakers are the best I've ever heard on a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutley love this phone. I have had this phone since May and I have had no problems so far. The phone is lightning fast and easy to use. Love Android operating systems! I also really enjoy the camera. The pictures are brilliantly sharp and precise. I am extremely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this phone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so far. Its a huge upgrade from the Samsong S5. I went the plus size cause I'm retired and traveling and use my phone for everything - TV, camera, email, etc. etc. etc. I'm impressed with the clarity of image, the camera options, storage, that is has the SD card option again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great switch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to Android and I LOVE this phone...great design for a great price and easier to use than I thought! I love all of the features I didn't have with Apple!

    I would recommend this to a friend