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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,231 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    So good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from S8+ to S9+. The S9+ feels so much more durable than the extra thin fragile S8+. Screen quality is awesome and response time is great. A little thicker and heavier than S8+ but does not feel too heavy or bulky to enjoy using.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Former iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research before upgrading my iPhone 7S+, I compared the newest versions of iPhone and Samsung to get an overall feel for the phones capabilities. I ultimately chose the Samsung Galaxy S9+, and so far I have not been disappointed at all. I left the very next day for vacation in Maui and the quality of the photos far exceeds any that I had previously been able to take with myiPhones! I love the split screen capabilities especially when needing directions from Maps. The only small complaint I could possibly have is that the keyboard is very sensitive and I find myself having to erase several times because of accidentally pushing the space bar before my words are complete! This phone was also at least $200 cheaper than the comparable iPhone, so I'm definitely getting more bang for my buck!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    absolutely love my new phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't sure I wanted to buy it. but glad I did. this phone has greater memory space. fast... great features.. pictures are amazing... almost professional... happy w my purchase overall

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Prety good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and screen quality. The transition from my old phone to my new one was smooth. I am having trouble with the Bixby button. It has not been all that helpful, and I accidentally activate it quite frequently. Some functions that were on the old phone, like attaching a photo, have to be accessed through the Bixby button. I wasted a lot of time trying to figure thst out. Not as intuitive as just clicking the attach button.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is easy to use and has expanded features. There are a many improvements, to include a much improved camera. I would really recommend looking into this phone if you want something easy to use with good features and functions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to upgrade but now I am very pleased that I did. The phone surpasses my expectations. The camera is great and battery life a definite improvement from the 7edge I had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I bought this Samsung s9 just because is my favorite color,but after I use this phone it suprising me how easy to use and it runs must fast the the iPhone I use before, can't think of anything to complain this phone yet,love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy transition from my s6 to the s9+. The battery life is awesome. I can use my phone all day without charging it. The camera take beautiful pictures. The screen resolution makes any picture look amazing. Very happy with my S9+!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 4 out of 5 stars

    Great camera and love the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it very much easy to use. A great camera and big screen. Hope nothing goes wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone but can be a bit glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my Galaxy S7 Edge when I switched from Sprint to Verizon. It's a great looking phone and takes incredible pictures and video. Very fast processor and I appreciate that Samsung gives you a slot for extra storage. My only complaint is this phone can be quirky at times...like beeping for no reason when on a phone call and you have to restart the phone to make it stop. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Samsung Galaxy S9+ is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Samsung Galaxy S9+ phone. Produces great pictures. Is just the right size for viewing content from the emails, messages and internet. Best Buy has a great buy for this product and the staff were very helpful. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style screen to screen big phone which you could see better. Also very fast to respond by a touch of the finger. This is one phone you should have also clear Image and when get a chance ask for help on how to use the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best smartphone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back to Samsung with the 9+. I had an iPhone 7 & 7 plus, missed the personalization of Android. The 9+ is wicked fast, super slow-mo camera is sick & the purple is way cool!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Many great features, but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features are much better than my old phone (LG G5) but at the same time many things are not as good. Some Negatives: G5 has removable battery, s9+ does not Accessing wifi setting was much easier before. Downloaded images (from the web) go someplace I can't find and I can't figure out how to change this Some Positives: Longer lasting battery better camera supposedly water resistant and more

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the bells and whistles. There are at least half a dozen ways to do everything. Still deciding on my favorites. Great cameras with new to me features. Stays charged for several days. And, it makes calls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, as an upgrade from the S7, it's a big step up in performance, battery life and camera quality. All day battery is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Very Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S9+ is a very good phone. I went with the S9+ for the larger screen and larger battery. There are a few times where I would have been fine with the S9, so just make sure the size will work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love the battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone. She went from a S6 to the S9+ and doesn't mind the larger size. I see her playing games on her phone now, which she didn't do before. The Wireless charging is fantastic. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's flagship smartphone last year is still an excellent choice today. It responds quickly, has a beautiful screen, and still has a few years of guaranteed security support. Absolutely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than expected...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my dependable S5 since it came out, and it was a great phone.. But it was finally time to retire her. I previously purchased an S7 for my wife and was looking to go that route as it has all that I needed... Also was waiting for the note to come out.... However on Memorial Day weekend, BB, had an awesome $300 off sale for the S9 and S9+ so I couldn't resist that and jumped on it. All I can say is WOW.. This is the best phone I have owned.. I currently also have an iPhone 7+, and the S9+ blows it away !!!. The camera is as close to a professional camera as once can get in a phone, and I have had 0 issues with it...

    I would recommend this to a friend
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