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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,231 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Another great Galaxy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S9+ and am not disappointed. I love the bigger screen and the pictures are amazing. All the great features of Samsung as well as the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The battery lasts for a long time and I’m not always charging it. Lots of nice features like an awesome camera. It has plenty of storage space too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy S7 Edge. This phone is a solid flagship phone with a beautiful screen and all the features I was looking for. My only gripe is that when on speakerphone I'm told that the mic is just not picking me up very well. I'm sure I'm not covering the mics, this just seems to be an issue on this model that carried over from the S8+ (which my girlfriend has) I had assumed that my girlfriend was blocking the mic on our calls, but now she said that the same thing has been happening since I upgraded. The color is more of an orange gold than the iPhone's rose gold.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    All around great phone!!!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy S6 for a few year's...but when I purchased the S9 it was the best purchase I ever made on a phone... because it's fast and takes great pictures!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent pick up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great on battery life, superb photos. Quick pick up at the Customer service desk made it so much simpler than waiting an hour for the techs to swap phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Samsung phone. The camera is great. The size is great. This phone has lasted me many years. Can’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung - Galaxy S9+ 64GB - Lilac Purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7 Edge which was a pretty good phone. BUT, I love this S9+! It's fast, has a great screen resolution, and the camera is FANTASTIC!! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    A Good replacement for my Note4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with my new phone. The camera takes excellent pictures and it's so nice to have a phone that can go all day without needing to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace an S5 that I have had for over 5 years. I wanted a good quality phone, but was not willing to pay the high prices for newest models. The S9 and S9+ seemed like good options for me. Great phones at a reasonable price. I was able to wait until they went on sale at BestBuy which made it an even better deal. I chose the S9+ to get the additional RAM and larger battery. So far it has meet all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Overall Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Upgraded from the Galaxy S8+ Night pictures are WAY Better, and the phone seems pretty fast! I got the OtterBox Defender Modular case for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and good quality camera. The battery is long. It feel like you have a computer with you. Good sound speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Upgrade from Note 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking, comfortable phone. Due to age of my Note 4 it took 3 - 4 days to get used to the software. I am definitely enjoying the S9+ now.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    My Next Galaxy Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of different Samsung Galaxy cells this is by far the best thing I have seen from Samsung the new bigger screen is great and the processor is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Android after 7 years of iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ZERO regrets about dumping Apple for this phone. There is a slight learning curve, but nothing one cannot handle. I was able to install all my apps and set up the screens so they were identical. I was also able to transfer my music from iTunes to Google Play Music with no problem. I love this phone and everyday I find something I like more about it. Also, I bought the Frontier S3 Smartwatch because my Apple watch died and Apple wanted $200 for an estimate. Best Buy matched Costco's online price and I got the Frontier for $269. The Frontier is superior to the Apple Watch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality, easy to learn how to use. Lots of features that are newer than what was on my S4. Sleek style, speakers have wonderful sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    All around improved phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7, like the stronger speaker for speaker phone and listening to music. Size is great, screen looks great and operating system runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my wife from a S6. Her S6 camera was really good but this one is excellent! Also the screen size is a really big deal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Wonderful phone amazing camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I love the galaxy line up. Always improving and moving forward. Great battery life, awesome camera. Great familiar features. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is very nice phone. It has a lot of different functions and settings that I have not mastered yet. The screen is great and very clear, coming from my previous phone which I had for 4 years before it bit the dust. I like the keyboard is fairly spaced out and I don't fat finger as much compared to my previous phone. However, I am still getting used to the curved screen, which I was not initially fond of it. But I do like the quick menu shortcut on the side, which can be customized. Overall, I am enjoying this phone so far after couple of weeks owning it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    WOW ! far exceeds Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't be happier with this device, Camera far exceeds any apple product. Features are all over the place. couldn't be happier upgrading from a S7Edge

    I would recommend this to a friend