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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,231 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fancy-Schmancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this phone in the lilac when it came out. My husband and stepson purchased the same in black. Very pleasing to hold, clear, crisp and the camera is quite nice! Still learning how to use it and haven't had a Samsung before so it takes some getting used to, but it is fun to play with. So far, no complaints and the color is really fun - a little more pink than purple, but very pretty. You can customize it easily so you can truly make it your own in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade from my Note 5 and with this one on sale It was the right choice. Great screen size, fast phone and micro SD slot is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the pictures. the way the phone is so light to handle despite the size of the screen. I love the features of the the samsung S9+

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great screen and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite galaxy phone, incredible camera, nice screen and the verizon service works every where, Canada, Mexico, Denmark, Caribbean etc ....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone now for 2 years and its still going strong. Screen is crisp and clear and the battery life is still great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy 9 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. There is so many features though, I dont think I will ever figure thsm all out. Great pictures and much longer battery run time!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast, clear calls and great camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well and gives great pictures. Fast surfing and playing games as well as running all apps. Clear calls and works well in weak signal areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the s9 plus about a month ago ! Love this phone ! It"s fast response , clear sound on phone calls , plus a GREAT CAMERA ,make this a winner !!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life on this phone and the camera is awesome. You can take over 20 pics in seconds. I am so glad I made this switch to upgrade my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    As always great phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery, camera, responsiveness....just great. Much better than s8. Almost the same as Note, great deal and easy comparable without the pen of course.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the S9+ for my grandson. He is heading to college this fall. He needed an upgrade on his phone and this was ideal. Beautiful display and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No more phones for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last year I went from an iPhone 6S+ to a Google Pixel XL because I was told that the Pixel had the best camera yet. And of course, my iPhone was outdated. To make a long story short, my Pixel XL sucked. So I let my son's talk me into a Samsung S9+ and I've never looked back. Sure, it's a learning curve but the camera is beyond anything I could've asked for, the screen is clear, the sound is amazing; I just couldn't ask for anything better. I'm hoping it stays in good shape for a long time because frankly, I am tired of going through phones when technology changes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Definitely an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the S7 to the S9+. I was worried about the size of the phone & how it would fit in my hand. It's not as easy to handle as I would like, so my fear was founded. It can be cumbersome to text or hold at times, especially when I am limited to one hand. However, my main reason for upgrading was for battery life. I deliver mail & am outdoors a considerable amount of time. While I do have a portable charger, I had times where I had forgotten to charge it & my old phone's battery would drain quickly. I knew this was mainly due to the age of my phone, but also the amount of use at work. The S9+ far exceeds my expectations. I can be at work all day & the battery has yet to read below 75% by the time I get home. I expected an improvement, but not for it to be as drastic as that. I don't use my phone much for anything outside of calling, texting & mapping, so I can't speak to the camera or more technical aspects, but if you are looking for a phone that is easy to use & has a great battery life, I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent. Very happy with purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a long time and no problems at all. Love the camera's quality and ease of navigation through all settings.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant in upgrading from the S8+, but absolutely glad I did. Processor is faster and the camera is the best I've encountered on a phone. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Screen is amazing and this thing is extremely fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with this product. Never been an apple user so this was the next logical step for me. Nice size and very pretty to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone -- exceptional quality especially in photos and phone calls. Easy to use, many different features to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great cell phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the s9+ from s6 edge. Love the bigger screen and the the ease of use. Was easy to switch info. from one phone to the other.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Strong phone, mediocre battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I want to say that I am happy with my purchase. I had an iPhone for around 10 years and was looking for something different. I love being able to customize so many different things and think that the speed of this phone is amazing. However, there are a few things that bring it down from blowing an iPhone out of the water. The biggest issue is battery. It seems that the drain happens pretty fast. I have spent time researching what I can do to conserve some of the battery and implemented those. Unfortunately those take away from the over all experience. For example I have set my screen to hd to conserve battery and turned the brightness down to the lowest setting. Part of the reason I was drawn to the s9 plus was the vibrant screen. The second issue I have is I have noticed my 4g coverage isn't as strong as it was with my iphone. I think the phone is cutting edge and has all of the bells and whistles you could imagine. If Samsung would figure out a way to improve the battery I would never consider an other phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my galaxy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with lots of storage and an amazing camera!! Did not know how much I would also enjoy the edge design.

    I would recommend this to a friend