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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,138 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the new features on this phone. Not sure how I feel about Bixby (wish I could turn the button off sometimes). The battery last about 15 hrs. With average usage. Camara is great. Always had galaxy phones and this is pretty similar to the others.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. First of all the Lilac color is pretty and different. I love the auto adjusting screen so thatI can easily see my it outside. It is fast and so far I have not had any problems with it connecting to my bluetooth devices. The camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Quick and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an s7 because it started to slow. Immediately, I noticed the difference in speed of the s9. Also, the battery life gets through the day even with heavier usage. The camera isn't great in limited light, buy otherwise does well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with way more features!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SamSung Galaxy 9! It is sleek and easy to hold on to. The picture quality is unbelievable! It offers more features than 8 or older models. It also has facial and iris detection, which is much better than iphone X!! Love it! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Super Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new phone as the old one was on it's last legs. I compared all and this was by far the best value for a premium phone. THe camera is great and it is super to be back in to a phone that is fast. Also the display will totally impress you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone with awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade from my Galaxy AMP. No worries about lack of storage space, easy to learn settings and has a very good camera. Another feature I really like is the blue light dimmer function and the really responsive touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for running an excellent promo on Samsung Galaxy S9 - Phone itself is packed with features - great battery; awesome display and very good camera - just right priced. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    S9 - had to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our phones were getting old and acting up (S5 vintage). We picked the S9 as the newest and best featured phones available, and have not been disappointed. Good battery life, camera, and functionality. Still learning the ropes, but so far it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great phone! The battery life is wonderful, and it has an excellent camera. It doesn't overheat like my old phone did. There are a few minor things that I found irritating, but it doesn't detract from getting this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my S7 for over 2 years but you know how phones are these days as they seem to get slower and start having issues with a little age. Upgraded to S9 and so far everything is fine. I'm not crazy about the curved screen but also never had one so may just need to give it some time. The charge port is the new style which is basically just an oval so that is nice because you can't put it in upside down because it works either way. One thing I noticed that I like is when I was playing a video on Netflix the sound was coming out of the speaker on the bottom of phone and the speaker on top where you hold it to your ear for a phone call so that is nice to get more sound. The fingerprint scanner is on the back under the camera so that is a little different because there are no buttons on the front of the phone anymore, but you just scroll your finger up from the bottom and it reveals your home, back, and multi window tab like the older phones have. Overall I'm liking it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best phone out there

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone over 2 years now and it has worked flawlessly. Another great Samsung product. Camera is perfect, processor is fast. Have dropped multiple times and still and excellent shape.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Android Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Galaxy S9 phone my wife. Only had it for 12 days and still discovering the many features on this phone. Like this a lot better than the LG G4 phone that I had. Photos are super sharp. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice, I'm coming from a S7 so there are changes here. The movement of the finger scanning to the back is more comfortable given your natural hand position. However, the charging port is different this time around so all the old charges will only be useful if I can swap the cable component. Camera is great as usual. I haven't really used all the new features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    LOVE the S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase any other phone than a Samsung! I had an S5 for 3-1/2 years and it worked fine but when I upgraded to the S9, wow! The camera is the best on the market and the phone is super easy to use. My best friend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPhone Slayer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this really for its great dual camera with dual aperture. Great for good and bad lightning situations. You can expand memory with an SD card upto 400gb; water resistant; and yes it kept the earphone jack access.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung S7 and replaced with the S9. I really like the new phone, it takes great pictures and has a good battery life. The Bloomingdale staff was great in explaining and showing things on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone with great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Galaxy phone I've owned so far. I use it to play videos, music, and Pokemon Go and the battery life lasts better than previous Galaxy phones. It loads apps fast and hasn't given me any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Galaxies! My first was a 2. It seems like with every upgrade they fix any complaint I had before. I will say the water resistant feature is wonderful. I accidentally dropped it in a puddle. Came out perfectly fine. That feature is one of the main reasons why I've stayed. Plus I love the camera features. I'm a mom so that means I have to take a million and one pictures of my kids. At least now they don't have to be fuzzy and out of focus. I do wish the Bixby feature could be turned off. I don't have a reason to need it and it doesn't give you the option to completely turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    They keep getting better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaces my older S5. Only had it for a short time, but so far I am enjoying it. Fast, love the full screen, getting use to the new upgrades of the phone. Can't go wrong for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Fantastic pictures. Phone calls clearer and sharper. Saved $300.00 when Best Buy had a promotion. AT&T store would not match the price!!

    I would recommend this to a friend
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