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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,138 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Seems good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for 2 weeks. So I'm still figuring out all the new features. Upgraded from an S7 and this is the first edge phone I've ever had. So far I'm impressed with the camera and other features. I really like the lock feature so I can put on Netflix and hand it to my youngest and not worry about her getting into anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new S9 has lived up to the billing so far. The battery life is great. Hopefully, it will stay that way as it ages. The speed is much faster than my old phone and the screen resolution is pretty amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Number 1 Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device is superb. The display is beautiful and has no competition with well over 500 pixels per inch. The camera is exquisite with flawless color representation and rich details - and the camera's features make it the best pocket / mobile phone camera in the market. The "Always on Display" and the edge accessories are a favorite of mine. And there is tons of easy to use customization options to make this device stand out. There are too many features and good things to mention here - just go get one - I got the Best Buy only Sunrise Gold and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Samsung S9! Camera is terrific for still shots, as well as video, good storage for pics. Phone quality is excellent with or without the speaker. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had S7 so this IMO is way better. It took a bit to get used to because I was used to a physical home key but this is much better. Faster, thinner, more memory, better camera. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Fast, beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a note 5. Love the screen and I can hold it in one hand to text without giving up too much screen! Fast and snappy without making changes to developer options. Great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th Samsung phone I've owned,they keep getting better. Battery lasts longer in this one and charges quicker. The camera is very good also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very clear to read.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product, the Samsung 9, is very stylish. The screen is easy to read. I also purchased a case and a button that attaches to the back which makes it easier to hold. I would recommend one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, the camera is flawless and really clear, and runs smoothly. I love the android phones and this one is by far by favorite. Just keeps getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this phone is still large, but small enough to use with just one of my tiny hands LOL! I am in love with the color, and I love that there is 64gb of storage in this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. It is so much better then the s7. I highly recommend this phone. The camera is a lot better and I think everything else is better on the phone. It is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded my wife's phone from the S5, I have the S8. This is a great upgrade, she is loving it. the camera is amazing and she loves how much easier it is to use than the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really enjoying this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S5, which I really loved. So far I'm happily pleased with the S9. It is fast and responsive and I have yet to run the battery down in a long day. I'm still learning how to use it and there are a few features that the S5 had that this does not have, like being able to hover over an email and have it show a few lines. I like the various options for securing the phone as well. I never could get the facial recognition or finger print reader to work reliably on my S5. The S9 fits my small hand well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone so far. Screen is very crisp and it seems much faster the LG G6 I had before. Takes great pictures and love the face recognition and finger print scan

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    performing as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Galaxy 9 smart phone is smarter than me. The features are great the camera is better than I hoped for, it is smart and fast, thank you Samsung for a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could probably be considered bias to Samsung products, but the phone is top notch. Has all the latest features (my S7 active can't get ARCore). Plenty of screen and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    A phone that meets all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Galaxy S9 is everything I could ask for. It's fast, it is a great buy. It logs onto the internet quickly and I have not dropped 1 call yet. It takes great pictures too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone thus far. Picture quality, sound quality are excellent. The look and feel of the phone are second to none. I would highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Geeat Camera, processor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. Really fast when running multiple apps. The camera is amazing. My only complaint is pictures in low light. Otherwise, great pics and video.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my husband. He loves the size and feel of the phone. Much faster than his previous S7. Highly recommend if you're looking for a basic smartphone.

    I would recommend this to a friend
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