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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,138 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Fast Browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with my past Samsung phones and this one is no different. The battery lasts all day and I use it quite heavily. Mostly emails, messages and a few apps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made phone. Excellent sound quality with a sharp, clear screen. Typical Samsung quality. Excellent battery life. Should last for years with a little care.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Galaxy S9... easy to use, amazing camera all my old apps transferred easily..having fun playing with all the new things my new electronic toy can do!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well and has good performance for the apps I use. Like the clarity of the camera for pictures and the curved screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Durable and high quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-lasting good quality product. We use it with many apps. Nice to have the additional memory option via micro SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    I love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is simple to use. Everything loads super fast. I can find things easily. It has so much on it, I am still figuring it out months after I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    love this phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone- it is easy to use, has dual cameras which the clarity on the pictures is out of this world!! well worth the money i paid for it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five years I finally updated from a Galaxy S4 to the Galaxy S9. Why did I wait so long? I'm glad I did. This phone takes great photos and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    a real upgrade from the S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S7 had started slowing down and the battery life was getting bad. Rather than spending $150 replacing the battery, only to have an older phone, I decided to just upgrade to the S9. First off, Best Buy made it SUPER easy to do, taking care of all the paperwork for me. Secondly, the S9 has the power to work with the latest Android OS (Oreo) with ease. No more delays waiting for apps to open. I can run dual screen with no slowdown. It really was worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy die-hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy owner since the beginning, most recently trading in my s7. The s9 has a sleek display with many options to optimize performance, resolution, and processing - vs. power saving modes. As with most phones operating on Android, there is a lot of room for customizing apps, home screen layout, and other settings. The camera is very high quality, including in low-light settings. The picture quality beats most Iphones I have compared to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Greatest phone ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 start phone will recommend, great camera, nice speaker sound, fast processor, apps that you have to pay for having an iphone with a Samsung phone are free

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Samsung phones for a very long time. Always had great experiences. The S9 continues this trend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just as you would expect a Samsung Galaxy to be! We upgraded from S8, my husband got the S9 and I got the 9+. The only differences I see is the S8 and S9 are very similar in size and feel. the 9+ camera is better (which I need for my business) and it is slightly longer and a tad heavier. We have had Galaxy's since the S3 and have never been disappointed! Good quality- good phone- will probably never leave the Galaxy line of phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant improvement over my Samsung Galaxy4. Camera shots are more detailed, clearer and profound. The processor is extremely faster. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung Galaxy smartphone after owning several from another manufacturer. The GS9 is very well designed and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great upgrade from my S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for an upgrade and the S9 was a perfect replacement for my galaxy S6. Nice screen size. Great camera. Easy to learn new features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung Galaxy -- I trade in about every two years. I moved to Samsung from an iPhone and never looked back! User friendly is the best description, especially when I am a very forgetful aging person..... So many different, useful apps to keep my day to day life running smoothly, too. The colors on this new phone are so vivid and transferring my info from my old phone to my new one was sooooo easy! Definitely a great phone!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a "tech" person. I just want a phone that does what I want it to do. This one does. Great camera. Easy to use for work. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best phone in the market. The screen is big enough to browse the Internet yet small enough to fit on my pocket. Great camera too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great addition to Samsung's flagship phone line. Real similar the the S8 with a few additional features. Best thing about this one for sure is the Camera, that alone should be enough to get this phone if that is one of your buying points.

    I would recommend this to a friend