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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,590 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. Pictures are amazing, that was one of the reason for buying this phone. I have had this phone for only 1 week and so far so good. This phone can do so much more than the other phone I had. I came from a Samsung galaxy prime. I would buy this phone again

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My 1st galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iphone 6 to the s9 it's a huge upgrade. The s9 is packed with features n the camera is crisp n clear. The speakers are loud enough for a smart phone, the screen/display is crystal clear. Very easy to customize the phone to ur liking. All in all it's a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's an S9!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my girlfriend and she loves it, shows it to all of her friends. I got to say that it blows my S8 active out of the water as far as sound goes, it's got some volume and is a faster phone all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to take to a prepaid service. No problem activating it. The phone is awesome. Runs all programs flawlessly no lag and the battery life is great. Lasts all day with heavy use and Samsung fast charging is second to none. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an iPhone fan, so always bet on samsung galaxy. It has great camera and all latest Software and other features. Samsung can improve battery life of it products other than that, it’s an awesome phone for an android user

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great. Works fast , so many features ,is even hard to describe.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Ultimate Phone!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung are the best for displays and this phone was sooooooo good. the touch sensitivity and the display clarity was fantastic. phone was so handy and the camera quality was nice. the pics speaks about the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific phone. new feature (Apps Edge) lets you keep most used apps a swipe away. I use Android Auto, and my last phone (a Samsung J3) was slow to connect. The s9 is blazing fast, works great. I haven't explored all the new features yet, but I Love IT!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great holiday price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting to purchase a cellphone and found this special holiday price on Best Buy for Samsung galaxy S9. So far, happy with this phone, just hope I don't regret buying it just months before the launch of S10 :( Wish it came with Android Pie though...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size phone with good quality camara. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing phone performance and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It's snappy, the unlocked variant comes with minimal bloatware, and it just performs like the premium phone it is. And for $650, this phone gives you some of the best performance for a not bad price tag. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excelent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things that matters most to me when buying a high range is the duration of the battery. With this phone I spend all day without recharging using Wi-Fi or mobile data, as well as location and synchronization. I love the duration of the load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my brother's broken S7. He loves the fact it retains "almost" the same dimension as his old S7 with its sleek design. I like the fact that it is unlocked so it can be used internationally on other GSM carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I've gone back and forth between Galaxy and iPhone and after seeing the camera features on this phone I'm sticking to Galaxy. Much more user friendly and I love having the ability to personalize the phone more compared to iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Outdated

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a couple years now and it is a great phone. Too bad it didn't keep up with technology. It is already outdated and will not support the new att network. That sucks for a $1000 phone!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone upgrade for a boomer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as a replacement ( phone ) for my wife . She will never use all the features this unit offers. She loves everything she does use. Large bright and clear screen, great camera, and she can access Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone screen is perfect fit for me I love the emoji you create and the camera is awesome even in a dark room you can still see clear. Sound is nice can hear the person you're talking to clearly and watching videos is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very pleased with the S9.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my S3 (so yes, any upgrade would have been an improvement). However, I am quite pleased with features like the Apps Edge for my favorite apps and will soon setup a people edge. Also, the battery life is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Sprint store, walked in and told 3 employees we were there to buy a phone. 2 employees left which was no big deal since we were the only customers. The 1 that stayed was on his computer the whole time. Every time we asked a question the answer was either we don't have that or I don't know. We left and went to Best Buy. We were helped immediately and all of our questions were answered, some the sales person double checked but he answered everything. The phone is great, what else would you expect from Samsung.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    The phone works well thus far. It is responsive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well for phone, internet, pictures and music. The Bixby app is a bit of a "pain" that I do not bother with but overall I am glad that I selected this phone. It replaced an earlier Samsung model that was not working.

    I would recommend this to a friend