Customer Ratings & Reviews

I've never spent so much on a phone but I took a risk and it was so worth it, the best investment I've ever made. There is nothing bad I can say about this phone. The camera is amazing, the battery last forever, and it is so fast. I am so glad I got this phone!

Great phone for the price point!!! Does everything need and works perfect with the t-mobile 4G network and unlimited data! Quick,reliable and easy to use,will definitely recommend for younger users who don't need all the bells and whistles but still get an awesome phone!

Awesome camera with cool features even in the dark! Usage of full screen is great esp for watching videos. Like the pull down options menu and the pull up apps menu Voice recognition works perfectly for me, especially in my texting app. Battery life is as expected for my usage. Speaker and microphone are top notch. Callers don't even know they're on speaker phone

I love my new phone. Nice screen, battery life is better than my old s5 although not as good as the iPhone. With that said, I have my always on display running 12 hours a day and still have life in my battery at the end of the day so I’m fine with that. Takes clear pictures and videos. Just a really nice phone.

Other than not caring for the "Bixby" voice activated assistant, this phone is easy to use, quite responsive, and has terrific battery life. Lots of good features and functionality. The data switch was terrific. Didn't lose one contact or phone number as in the past with a new phone. Love the camera and it's options.

Bought the Samsung Galaxy S9 because my beloved S5 was slowly dying. If you haven't used and S8 or 9, here's a little tutorial regarding saving pictures onto your SD card in separate albums...with the S5, you clicked the 3 dots in upper right corner and the menu dropped to allow select, then move. Not so on the S9. To move pictures, you press "firmly" on chosen picture, then you can select others to go with it, then the 3 dots, which will show the move section on menu. Not trying to talk down to any one reading this, I am not that tech savvy and wanted to spare anyone else the frustration. Have not tried all of the features yet, but love the pictures the phone takes.

I had an s7 that was lagging and getting to the end of its line. I had it for 3 years. Im not a android fanboy or apple either. Ive had both phones and enjoy them just as much. The reason I decided to stick with samsung was because I wanted the headphone jack and ability to expand my memory. I dont think the iphone or any phone for that matter is worth 1000. The iphone Xr was also in my books, but with this phone I get a more manageable size 5.8 and get the nice screen. The phone is really fast and handles all my apps. I use it daily and get enough battery to get me through the day. If you are looking for a phone I really recommend this one or the s9 plus if you want something a little bigger. Maybe now wait a little because samsung will announce their new phones next month, meaning these might drop in price.

I came back to Samsung after a stint with Motorola. There are things that I like about both, but I think Samsung is winning right now. I like how customizable Motorola is, but Samsung is more intuitive. Sometimes it can be too intuitive to where it's annoying like the auto correct. The camera is much better on Samsung than Motorola, and the charge seems to hold a bit better. My hope is that the S9 will stand up to the test of time, but we will see.

The pictures come out super good on this phone. The battery lasts long when you combine it with power save. Performance wise no matter what carrier you have is really fast. I had the Galaxy S5 before I purchased the Galaxy S9 & I love the decision I made. Also, to the staff of Best Buy for the fast pick up.

My almost 2 year old 6p was shutting down with 80% battery left and so I was in the market for a new phone already. They're getting more and more expensive and needing to replaced way too quickly now. That said, I'm pretty happy with the new S9. Best Buy had a pretty good deal on an unlocked S9 for $700 that came with a wireless charger and a 128GB SD card. Still expensive, but didn't hurt quite as bad. The Nexus 6p is a pretty large phone so I was really happy that the S9 is able to have the same screen size as the 6p but the phone is still a lot smaller than the 6p. That was the hardest thing to get used to about the 6p. Pros: Wireless Charging Large screen but still a small phone Charges quick and battery life is really good so far Cons: Price

I bought this phone, & it was easy to just call my carrier and have my service switched over right away in store. It was my first time buying an unlocked phone and I'm not disappointed, I saved money on upgrade fees. Definitely recommend. As far as the phone, works great and has many amazing features.

Beautiful phone, long battery life, and a great camera. This phone likely has more to offer than a semi-low tech guy like me will ever take advantage of, but the features that I do use work flawlessly. Also, the stereo sound from this device is the best that I've heard from a phone.

Still learning all this phone can do, but love the battery life and the ease of setting up wi-fi links for my home and others homes that I visit frequently - sure saves on data usage. Still have more to learn about the features of the phone, but so far so good. Great camera also!

I was with iphone for like 5years and I recently got this Galaxy s9 and to be honest this is the best switch decision I’ve ever made, this s9 has alot of features and great camera, still discovering new things on this phone, I really loved this product and i would recommend to anyone.

I bought this for the wife to upgrade her Samsung Galaxy S7. This was a huge improvement in every aspect compared to her S7. Camera, battery life, etc. The best part of all is that she loves it. Happy wife = you know the rest.

This phone was very expensive, as I purchased it unlocked. I had to have a reliable phone for work that I could download tons of apps. It's the best phone I've ever owned. The front and back cameras takes excellent photos too!

Replaced a Galaxy S5 with screen issues. I decided to go with an unlocked version only with the purpose of ditching the carrier bloatware. It still has some manufacturers apps but way beter. Have used Samsung phones since the S4. I have been very pleased with these phones.

I bought this phone along with a black one with the large GB 250+ for my husbands birthday. We had old S6's so of course these are much better. Faster, clear camera quality. The best part is the battery life. It last alllll day long even when watching videos online.

Got this for the price. 5 stars for quality and price. I have purchased phones for family now counting 11 phones including apple/samsung/lg. This was a good decision and going forward will recommend the S10 for battery life.

This phone literally lets you do everything that apple restricts on the Iphone. Great camera, long battery life and lots of freedom for customization. This includes 3rd party apps and widgets. I have had this phone for months and don't have a complaint yet.