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Customer Ratings & Reviews

Samsung - Galaxy Tab A - 9.7" - 16GB - Smoky Titanium-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 4623 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 31 Reviews
  • Rating: 1 out of 5 stars

    The screen is horrible

    Posted
    Tiger
    • My Best Buy® Elite Plus MemberElite Plus Member

    While looking at these Samsung devices at the store, you could see a big difference to the Samsung Tab A and the Tab S2. I thought though that if I put them all together of course the S2 will look better but once I brought the Tab A home it would look better. Wrong! The screen looks cloudy and pixelated with everything except for a few apps. Even surging the webs images were not clear to my standards. My old iPad 2 looked better. The screen on the Tab A also made feel dizzy after using it. I order the Samsung S2 immediately online and returned the Tab A to the store. Where customer service told me that they had other returns with Tab A with the same issue. Just don't even try to get it, spend the extra and get the S2 or iPad Air 2. Or if in the budget get an Amazon tablet. The reason I got the Tab A is because the store was out of all other Samsung tablets and Samsung never let me down before, even with a cheaper product. I'm glad I got the S2 it's great.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a cheap tablet for my grandma. She is not tech savy but tablets are simple enough for her to figure out. She only uses it for word games, candy crush, and the occasional slot game. I removed things from the home screen for her to only have the apps she needed and it seemed to be ready to go. However the software operating system is garbage. Within weeks we were having to do hard resets. I should have returned but i was thinking it was operator error. It now has stopped working with the "no pit binary code" error. I bought because of the samsung name and have used their phones in the past but this tablet is a complete waste. It could be a bad batch or it could be all of them i'm not sure. Please dont waste your time

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Stopped working within one week after barely used

    Posted
    Nancee
    • My Best Buy® MemberMember

    I got this tablet on a Thursday to use for set list and lyrics for a band gig. I loaded about 6 or 7 apps on it, transfered my set list and song data and I was good to go. Until last night (Sunday) when it just stopped working. Won't turn on, won't charge, its JUNK. I don't have kids and I was the only person using it. Never dropped it, it was well cared for in the 3 days that I had it. I noticed too, that when I went to sign in to google, someone else's email information AND SAVED PASSWORD was in there! Also, what is strange, after I loaded a couple of apps, it decided to reset itself. I am not happy with this product at all. My Xoom, which I bought in 2011 still works, albeit a little slow. I think I'm just going to stick with that.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Buy an Ipad

    Posted
    Mrnutthead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the tablet for my daughter so she could watch Disney shows offline while we travel across the country. However google play no longer allows shows to play from the SD card. Why have the capability to store 128gbs of storage however you can only save shows to the measly 16gb internal storage. I'm buying an iPad. My card reflected 17gbs of downloaded material however the tablet won't root from the SD card. Do you know how hard it is to explain to a 3 year over and over that she can't watch Mickey Mouse because her tablet is a worthless. The system memory alone eats up well over 4gbs of internal storage. I'm buying an IPad. I know I have 128gbs of true storage. Thanks for nothing Samsung.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Battery life terrible

    Posted
    Kalesandwic

    After four months' use, the battery drains in 6 hours while only watching youtube. It was plugged in for 48 hours, then drains in 6 hours to 5 percent. My 3 1/2 year old samsung tablet on its second battery runs better than this. I spent $300 on this and a 128 gb card and stylus, thinking this would be good for 3 years, like my old thing. What happened to the quality? Fortunately I bought an ipad mini 2 a few weeks later and it needs to be charged ever 4 days or so. Samsung is very disappointing, and I can't see myself buying another one any time soon. Coming around to love Apple stuff very well.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad quality

    Posted
    pop1473
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this tablet in Christmas 2016 as a gift for my daughter. Thirteen months later, February 2018 the screen started to degrade, making very difficult to handle it and now it´s impossible to see anything. An schedule degradation?, because started immediately after the warranty expiration. The screen needs to be replaced and the repair is almost as expensive as a new one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dead

    Posted
    jjerry56
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I owned this tablet for 16 months and it simply just stopped turning on. Never abused, never dropped, Rarely ever taken out of my house. Perfect condition. So disappointing, especially since I've been a fan of this product line overall. Now Im looking around for Mothers day and I have to look at other brands. you would think it should last a few years at least! Garbage

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not as good as Kindle

    Posted
    Doggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was pleased with the speed, but that's about the only thing. It weighs a lot, taking a picture is a difficult because it is so easy to put your hand or finger over the lens, the back is so slick very hard to hold on to and Samsung doesn't offer and skin or cover, that I know of. As far as I'm concerned it doesn't compare with my Kindle. Money thrown away. Sorry

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    IOS will not update and turns off on its own

    Posted
    ColoradoGrl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was so excited to give my boyfriend a tablet for valentines day. Now I am ashamed. This tablet IOS will not update and gives an error code. In addition it will only stay on for a couple of minutes and then powers down on itself. It is back again with Geek Squad. I hope they do not pretend to fix it again. I would be nice to have a functioning piece of technology.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    False Advertising

    Posted
    mrnutthead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The device states expendable memory however that is limited. After the latest android update my tablet wouldn't play episodes of Disney Shows saved to the external memory. It's hard to explain to a 3 year old why she can't watch Mickey Mouse on a 8 hour drive across country. Needless to say I returned my device for an iPad. Pricer but a better value.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not compatible

    Posted
    GOspellsGO
    • Verified PurchaserVerified Purchase

    I was told that this device would be able to sync with any device to share things such as pictures, documents, etc. However, I have tried several apps and even bluetooth to get my photos, and such transfered and it kept telling me that this device was not compatible. It's very frustrating. Had I known this ahead of time I would have just gotten an iPad.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible graphics

    Posted
    Beyond2k
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The resolution on this tablet is terrible compared to many others. Save your money and bump up to the Samsung S2. (1024 x 768) resolution - give me a break, that's terrible by today's standards. The Tab S2 has Super AMOLED touch-screen display with 2048 x 1536 resolution. That's the one to get.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unit worked for only 30 days (exactly 30 days!)

    Posted
    Pete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The unit worked for only 30 days and then locked. I found it odd that it was so close to the date for which it can no longer be fixed in the store. When we tried the store, they reminded us that we should have bought insurance on it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT WHAT I WAS TOLD THE TABLET HAD, NO FLASH

    Posted
    PLEASE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I WAS TOLD THAT THIS TABLET HAD A FLASH, BUT IT DID NOT, AFTER OPENING THE BOX, I WILL BE TAKING THIS BACK FOR A REFUND, THE SALESPERSON TOLD ME, THAT IT WAS JUST LIKE THE 10.1, THAT THEY DID NOT HAVE IN STOCK, SO I GOT THIS ONE, BECAUSE IT WAS SUPPOSE TO BE THE SAME, JUST SMALLER SCREEN....

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Froze the next day....

    Posted
    tiwilliams88

    Very disappointed, just bought my tablet yesterday and today the screen is frozen....hopefully they can fix it or I definitely want my money back :-( Not sure if this product could be recommended if this is the problem I'm having right out of the box...

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This tablet is a SLUG!!!

    Posted
    Chermassey

    This tablet is a SLUG!!! I have added next to nothing to it, and it is so choppy and has major delays in changing from one screen to the next. It is the worst tablet I've ever had in my life, and I've had many. I would not recommend this tablet to anyone.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't spend the money!

    Posted
    Leo3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the budget tablet with the hopes of reading email and surfing the web. Only got to use it a few months when device stop s charging. After re-reading reviews, noticed many past issues with charging from others. Spend the money on an apple!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Had to return

    Posted
    Hope4all
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I returned this within a week of getting it. I used it once or twice and the tablet malfunctioned. For some reason there were lines across the entire screen the 2nd time I tried to use it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Tablet

    Posted
    Diana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Hated it !! To be more specific the mini usb connection stopped working on the tablet the day that I bought it. That's the most important thing on the tablet and they built it like they wanted it to break.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Great for older grand daughter

    Posted
    Nana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My grand daughter loves it. She use it to write her thank you notes and just leave me little notes on my email. She will be able to do some school work on it.

    I would recommend this to a friend